NewServicing - Customer Care Specialist United Wholesale MortgageServicing - Customer Care SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Care Coordinator The Michigan Humane SocietyCustomer Care CoordinatorDetroit, MIRemoteThe Customer Care Coordinator is responsible for answering a multi-line phone in a prompt and professional manner, providing information and answering questions regarding Michigan Humane (MH) programs and services. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services.
Customer Care Consultant Toll Brothers IncCustomer Care ConsultantNovi, MIThis role oversees work orders, schedules homeowner/trade appointments, and processes purchase orders while supporting quality improvements and contributing to customer satisfaction metrics to enhance the overall homeowner experience. The Customer Care Consultant provides "Tier Two", second-level support for homeowner service requests,managing and resolving issues through virtual sessions, artifacts, or coordination with onsite teams within their region.
NewServicing Customer Care Specialist United Wholesale Mortgage LLCServicing Customer Care SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Care Agent - Mon-Fri 11:00 AM - 5:00 PM Vital Records ControlCustomer Care Agent - Mon-Fri 11:00 AM - 5:00 PMAUBURN HILLS, MI$20–$22 / hourAs part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.
Customer Care Agent - Mon-Fri 11:00 AM - 5:00 PM VRC CompaniesCustomer Care Agent - Mon-Fri 11:00 AM - 5:00 PMAuburn Hills, MI$20–$22 / hourAs part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.
Claims Customer Care Representative Amerisure Mutual Insurance CompanyClaims Customer Care RepresentativeFarmington Hills, MIRanked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
NewCustomer Care Coordinator Toll Brothers IncCustomer Care CoordinatorNovi, MIWe're the country's premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing. Candidates must have two to more years of experience in fast-paced residential construction, knowledge of all aspects of construction trades, and excellent written and verbal communication skills, including exceptional telephone skills and etiquette.
Service Customer Care Representative / Dispatcher Crown Equipment CorporationService Customer Care Representative / DispatcherPlymouth, MIOur global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Company Description: Crown Equipment Corporation, one of the worlds largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries.
Carrier Onboarding/Customer Care Specialist Vital Tech SolutionsCarrier Onboarding/Customer Care SpecialistLivonia, MIThis role serves as a primary contact for carriers, handling high-volume inbound and outbound calls, resolving issues, and maintaining strong working relationships across the carrier network. A top client in the transportation and logistics industry is seeking a Carrier Relations Specialist to manage third-party carrier recruitment, onboarding, and ongoing support.
Commercial Servicing Customer Care Mgr (Great Lakes Campus) Fifth Third BankCommercial Servicing Customer Care Mgr (Great Lakes Campus)Farmington Hills, MIThe manager will collaborate with Relationship Managers, Portfolio Managers, Fulfillment Managers, Credit Managers, Finance Managers, and Accounting Managers to provide a superior customer experience for commercial loan and lease customers and to monitor commercial loan processes and procedures to ensure compliance with the Bancorp risk and policy. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentWarren, MIAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Customer Care Specialist Full Time Lucid Group IncCustomer Care Specialist Full TimeSouthfield, MI$21–$25 / hourAs an Automotive EV Technical Support Specialist, also known as a Customer Care Specialist, you will play a crucial role in assisting customers with technical issues related to their Lucid Motors vehicle hardware and software. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
Customer Care Service Support Coord 3 Johnson Controls International PlcCustomer Care Service Support Coord 3Madison Heights, MIJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Group Strategy Manager, Marketing Applied Sciences - Customer Care and Aftersales General Motors CoGroup Strategy Manager, Marketing Applied Sciences - Customer Care and AftersalesWarren, MI$134,700–$207,600 / yearBenefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. As the Group Strategy Manager, you will lead marketing measurement and optimization for the Customer Care and Aftersales (CCA) brand and serve as the primary liaison between brand stakeholders, MAS, and technical teams.
Group Strategy Manager, Marketing Applied Sciences - Customer Care And Aftersales General MotorsGroup Strategy Manager, Marketing Applied Sciences - Customer Care And AftersalesWarren, MI$134,700–$207,600 / yearBenefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. As the Group Strategy Manager, you will lead marketing measurement and optimization for the Customer Care and Aftersales (CCA) brand and serve as the primary liaison between brand stakeholders, MAS, and technical teams.
Media Performance Strategist, Marketing Applied Sciences - Customer Care And Aftersales General MotorsMedia Performance Strategist, Marketing Applied Sciences - Customer Care And AftersalesWarren, MI$83,800–$127,300 / yearBenefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Experience using analytical software tools and packages, including analytics platforms such as Adobe Analytics or Google Analytics and MarTech platforms such as Google Campaign Manager or Meta Ads Manager.
Customer Care Specialist (Full Time) Lucid MotorsCustomer Care Specialist (Full Time)Southfield, MI$21–$25 / hourAs an Automotive EV Technical Support Specialist , also known as a Customer Care Specialist, you will play a crucial role in assisting customers with technical issues related to their Lucid Motors vehicle hardware and software. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. .
Media Performance Strategist, Marketing Applied Sciences – Customer Care and Aftersales GMMedia Performance Strategist, Marketing Applied Sciences – Customer Care and AftersalesWarren, Michigan$83,800–$127,300 / yearLead delivery of MMM and media measurement insights for Corporate Brands, quantifying the sales and brand impact of media and recommending budget and media-mix optimizations across channels. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
Group Strategy Manager, Marketing Applied Sciences – Customer Care and Aftersales GMGroup Strategy Manager, Marketing Applied Sciences – Customer Care and AftersalesWarren, MichiganBenefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. As the Group Strategy Manager, you will lead marketing measurement and optimization for the Customer Care and Aftersales (CCA) brand and serve as the primary liaison between brand stakeholders, MAS, and technical teams.