Service Center Coordinator The Millennium GroupService Center CoordinatorChicago, ILFull timeThe Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Retail Support Specialist DSIRetail Support SpecialistMettawa, ILIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Pharmacy Technician Pyramid Consulting, IncPharmacy TechnicianDeerfield, ILRemote$19–$20 / hourBy applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Our client is a leading healthcare, medical technology (medtech), and life sciences Industry and we are currently interviewing to fill this and other similar contract positions.
NewBilingual Spanish/English Telephonic Injury Triage RN - FT Medcor IncBilingual Spanish/English Telephonic Injury Triage RN - FTMcHenryTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
Claims Call Center Specialist First Chicago Insurance Company (FCIC)Claims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeQualificationsRequiredPrior customer service experienceStrong verbal communication and phone skillsExcellent organizational and interpersonal skillsData entry and typing proficiency (minimum 30 WPM)Basic PC and computer navigation skillsAbility to multitask and work effectively in a fast-paced environmentPreferredAssociate or bachelor's degreePrior insurance, claims, or call center experienceBilingual skills are a plusFirst Chicago Insurance Company provides a competitive benefits package to all full-time employees. Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations.
Claims Call Center Specialist Warrior Insurance NetworkClaims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeQualificationsRequiredPrior customer service experienceStrong verbal communication and phone skillsExcellent organizational and interpersonal skillsData entry and typing proficiency (minimum 30 WPM)Basic PC and computer navigation skillsAbility to multitask and work effectively in a fast-paced environmentPreferredAssociate or bachelor's degreePrior insurance, claims, or call center experienceBilingual skills are a plusWhy Join Warrior Insurance Network (WIN)?At Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations.
Telephonic Triage RN - Remote Call Center (PMs) Medcor IncTelephonic Triage RN - Remote Call Center (PMs)McHenryRemoteTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
NewCall Center Telephonic Injury Triage Registered Nurse - FT Afternoon/Evening Medcor IncCall Center Telephonic Injury Triage Registered Nurse - FT Afternoon/EveningMcHenryTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
NewCall Center Telephonic Injury Triage Registered Nurse - FT Overnights Medcor IncCall Center Telephonic Injury Triage Registered Nurse - FT OvernightsMcHenryTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
Customer Data Coordinator DCC Propane, LLCCustomer Data CoordinatorLemont, ILFull timeIn some offices where there may not be an assigned CSR, the CDC provides customer service to walk-in customers, in order to do this, the CDC must be knowledgeable of product and service offerings and able to explain such offerings to customers. In addition to describing product offerings, this role will actively upsell or cross-sell when appropriate This includes order taking, transaction processing, and resolving or escalating customer inquiries and/or complaints as needed.
Bilingual customer service rep Allstate - Longstein AgenciesBilingual customer service repOak Park, IL$45,000–$90,000 / yearAt Allstate - Longstein Agencies in Oak Park, Illinois, were looking for an experienced Bilingual Customer Service Representative who is passionate about helping people and creating an exceptional customer experience for both our English- and Spanish-speaking clients. We proudly serve a diverse community, and we know how important it is for customers to feel comfortable, understood, and cared for in their preferred language.
Regional Customer Experience Supervisor DCC Propane, LLCRegional Customer Experience SupervisorLisle, ILFull timePosition QualificationsExperience/EducationRequired Work Experience:Minimum 5 years of customer service, customer care, dispatch, or inside sales experienceMinimum 3 years of leadership, coaching, training, or supervisory experience preferredRequired Knowledge/Skills/AbilitiesMicrosoft Applications: Moderate to advanced functionality (in particular, Word, Excel and Outlook)Additional Technology: Exceptional phone skills and computer literacyTravel: Daily onsite presence required with regular regional travelCommunication: Exceptional verbal and written communication skills requiredAdditional Requirements:Strong leadership and coaching abilitiesStrong customer service and conflict resolution skillsAbility to effectively evaluate employee performance and competencyStrong organizational skills and attention to detailAbility to work collaboratively with Area Managers and Regional leadershipStrong listening and communication evaluation skillsAbility to identify operational gaps and implement corrective actionsAbility to train employees on operational systems and proceduresComplete all required Company and PERC training in a timely mannerDaily onsite presence required with regular regional travel. While performing the duties of this Job, the employee is:This position requires you to work from an office environment;Prolonged sitting at a desk and working on a computer;Stoop, kneel, crouch, or crawl or otherwise reach into confined spaces;Communicate with and exchange information verbally and in writing;Move about in an office environment;The noise level in the work environment is usually moderateScopeDirect Reports: Regional Sales Associate(s)Dotted Line Oversight: All CCRs and CCSs within assigned RegionTotal Organization Employees: ~850Total Organization States: 20Total Organization Regions/Markets: 4This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the employee with a general sense of the responsibilities and expectations of his/her position.
Customer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up on patient care tasks - see every request through to resolution, not just to hand-offMulti-Stakeholder Relationships: Be the trusted voice residents, facility staff, and providers know they can count on, built through consistent, reliable follow-throughIssue Resolution: Triage and resolve service concerns with urgency, keeping every party in the loop with clear, real-time updatesInternal Collaboration: Partner across Lyric National teams to coordinate solutions, escalate the tough ones, and deliver a seamless experience end to end Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfortable with multi-line phone systems and call center platformsRequired Skills: Sharp organizational skills, the ability to juggle multiple active cases without dropping the ball, and a proven record of delivering great customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. We're looking for a proactive problem-solver who can navigate complex customer service needs with empathy, professionalism, and precision - and who takes pride in knowing their work directly improves the quality of care our residents receive.
Contracts & Pricing Coordinator US & Canada | Respiratory & Acute Care Brett Fisher GroupContracts & Pricing Coordinator US & Canada | Respiratory & Acute CareChicago, ILThis is a high-impact operational seat inside an award-winning, globally recognized MedTech leader with direct exposure to commercial leadership and major healthcare networks. A highly respected, award-winning MedTech company in the respiratory and acute-care space is hiring a Contracts and Pricing Coordinator to support its commercial organization through high-precision contract administration and pricing operations.
Part-Time Patient Care Coordinator Call Center Chicago ENTPart-Time Patient Care Coordinator Call CenterChicago, ILPart timeREQUIRED QUALIFICATIONSHigh school diploma or equivalent requiredAbility to work within an EMR database and navigate through a Windows environment requiredMust be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionistBilingual in English and Spanish (speaking, writing, and comprehension)Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility. Manage and respond to messages received through:NotifyMD (after-hours and overflow call service)PerfectServe (provider on-call communication)Healow online schedulingZocdoc online schedulingGlacial Media website inquiriesDepartment and staff voicemail boxesSpecific system names or vendors for managing correspondence are subject to change (add or remove)Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.
Customer Service Representative JouléCustomer Service RepresentativeCary, IL$22 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws.
Customer Service Representative System OneCustomer Service RepresentativeDowners Grove, IL$20–$28 / hourAct as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
Customer Services Support Operator Ampcus IncorporatedCustomer Services Support OperatorBuffalo Grove, ILRemoteAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. Research and resolve customer issues through collaboration with internal teams.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Micro CenterRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERChicago, IL$16.50–$17.50 / hourPart timeMaintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities. Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory.
Customer Service Representative & Scheduling Coordinator – Chicago, IL Urban TailzCustomer Service Representative & Scheduling Coordinator – Chicago, ILChicago, IL$20–$22 / hourYou will work closely with clients, dog walkers, and Swifto's Operations Manager to coordinate schedules, resolve service issues, and help ensure every scheduled service is completed reliably and on time. We are hiring a Customer Service Representative & Scheduling Coordinator to work from our Ravenswood office and support Swifto's growing pet care operations in New York City, Charlotte, and Miami.