As a Customer Support Specialist, you will thrive in a call center environment, providing exceptional service and support across various lines of business, including B&N.com website, Barnes & Noble Membership Program, NOOK (Barnes & Noble's branded e-reader), Retail Stores, and other business areas. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.