NewCustomer Care Agent (CCA) Mon-Fri 8am-6pm Vital Holdings LLCCustomer Care Agent (CCA) Mon-Fri 8am-6pmCleveland, OH$19–$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Customer Service Representative - Industrial Distribution TCH IndustriesCustomer Service Representative - Industrial DistributionBrooklyn Heights, OHFull timeYou will work closely with our inside and outside sales team, handle quotes and order management in our TrulinX ERP system, and serve as the go-to resource for customer inquiries, issues, and opportunities. The ideal candidate has hands-on experience with industrial, hydraulic, and/or metal hose products and the fluid conveyance components that go with them - this is not a role where you will be learning the product from scratch.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorAvon, OH$14.50–$15 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Care Coordinator - Hybrid PARTSSOURCE, INC.Customer Care Coordinator - HybridHudson, OHTrusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. As a Customer Care Representative in this role, you will be responsible for providing top-notch customer service to clinical engineers in hospital and healthcare clinical settings across North America and internationally.
Customer Care and Service Specialist EverStaffCustomer Care and Service SpecialistCuyahoga Falls, OH$18–$20 / hourThis individual will serve as a key point of contact for customers, service providers, installers, and internal teams to ensure a seamless customer experience from equipment order through installation, service, and ongoing support. Position Requirements1-2 years of customer service, customer support, call center, service coordination, or related experience preferred.
Customer Care Representative Steris PlcCustomer Care RepresentativeMentor, OH$40,000–$46,000 / yearFacilitate cross functional communications to ensure proper account setup, orders are free of account or item holds, tax issues are resolved and products are shipped to meet Customer requirements. The Customer Care Representative's primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue resolution support to Customers as well as cross functional groups within STERIS.
NewCustomer Care Ambassador-Call Center Brooklyn Hts MetroHealthCustomer Care Ambassador-Call Center Brooklyn HtsBrooklyn Heights, OHMeets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment, OR, Associate's degree in a healthcare or business-related field will be considered in lieu of experience. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.
Customer Care Manager II PulteGroupCustomer Care Manager IIMedina, OhioHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Agent Vital Records ControlCustomer Care AgentOH$19–$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Requirements Competencies: • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Division Manager of Customer Care PulteGroupDivision Manager of Customer CareMedina, OhioHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Manager - State Farm Agent Team Member Meghan Macdonald - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberCuyahoga Falls, OHYou will oversee daily service activity, support customer retention, and ensure policies remain accurate and effective, while confidently pivoting service conversations into meaningful in-book sales opportunities that benefit the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability—while also being responsible for meeting monthly in-book sales goals.
Customer Care Consultant JushiCustomer Care ConsultantParma, OhioOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Team Lead, Customer Care CareSourceTeam Lead, Customer CareOH$54,500–$87,300 / yearCareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. Identify processes, tools, systems, and behaviors that cause negative impact on efficiency and customer service results, leading to continuous improvement solutions.
U-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Cleveland, OH$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Scheduler Operations Signet Jewelers LtdCustomer Care Scheduler OperationsAkron, OHSignet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve.
Customer Care Representative Home Genius ExteriorsCustomer Care RepresentativeStreetsboro, OH$20Digital is responsible for managing and responding to online reviews across multiple platforms, following up with customers, and turning negative experiences into positive outcomes. This role serves as the digital voice of our brand, ensuring customers feel heard and valued while supporting our commitment to exceptional service and reputation management.
Customer Care Advocate I, 1st Shift Regal Rexnord CorpCustomer Care Advocate I, 1st ShiftTwinsburg, OHThis position is responsible for maintaining a high level of customer satisfaction by addressing and administrating commercial issues through the CSR Team that include, but is not limited to: customer inquiries, processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Concierge Specialist (Customer Care Specialist) Sundays for Dogs IncConcierge Specialist (Customer Care Specialist)Cleveland, OHThe role is highly cross-functional and partners closely with Care, Fulfillment, Nutrition, and Veterinary teams to resolve nuanced customer needs and ensure a seamless transition into ongoing Care support. Anticipate common early-stage concerns such as appetite changes, stool quality, delivery timing, and subscription adjustments, and address them before they become friction points.
Sea Logistics Customer Care Manager, Key Accounts Kuehne + Nagel International AGSea Logistics Customer Care Manager, Key AccountsBerea, OH$75,000–$85,000 / yearAs a Sea Logistics Customer Care Manager, Key Accounts, you willl be driving proactive customer engagement and operational excellence to deliver a best-in-class Sea Logistics experience. Collaborate with internal stakeholders across Operations, Sales, Trade Management, and Customer Care to ensure seamless service delivery and an exceptional customer experience.
NewCore Customer Care Representative Lincoln Electric Holdings IncCore Customer Care RepresentativeCleveland, OHRemote$22.59–$28.23 / hourIn this role, the representative responds to customer calls and messages using Salesforce Service Cloud and Service Cloud Voice, accurately documenting all interactions to ensure clear handoffs, timely follow‑ups, and seamless case progression. Correspond with customers using Salesforce Service Cloud and Service Cloud Voice, deliver professional, customer‑focused support and take ownership of resolving order shipment and other service related issues.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Cleveland, OH$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Vice President, Customer Success and Sales Development Steris PlcVice President, Customer Success and Sales DevelopmentMentor, OH$195,000–$225,000 / yearReporting to the Vice President of Customer & Sales Operations, you will own and drive a customer operations ecosystem of approximately 250 associates, orchestrating everything from omnichannel order management and intelligent automation to sales development and strategic enterprise project management. Required Experience: 15+ years of operational leadership with progressively increasing responsibility, including Director-level experience and a demonstrated track record of customer excellence.
Work at Home Customer Service Advisor (Kentucky residents) Morley Companies, IncWork at Home Customer Service Advisor (Kentucky residents)OHWe do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. You'll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.
Work at Home Customer Service Advisor (Indiana residents) Morley Companies, IncWork at Home Customer Service Advisor (Indiana residents)OHWe do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. You'll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)OH$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
NewCustomer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST) CVS Health CorpCustomer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)OH$17–$31.30 / hourBehavioral Health Customer Service Representatives (CSR) provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Customer Service Representative- Remote Sharecare IncCustomer Service Representative- RemoteOHRemoteOur comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
Patient Billing Customer Service Representative Akron Children's HospitalPatient Billing Customer Service RepresentativeAkron, OHYears of relevant experience: Minimum 1 year experience in a customer service or call center environment or Minimum 1 year experience in a billing area of a hospital, physician office or other health care setting. Summary: The Patient Billing Customer Service Representative (CSR) is responsible for providing excellent service to patients, families, and other healthcare consumers regarding billing inquiries.
Customer Service Representative VIPdesk ConnectCustomer Service RepresentativeAkron, OhioRemoteOur individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. Our Seasonal Customer Service Representatives are solution-oriented professionals and part of a diverse and engaged team dedicated to working with customers of a leading online apparel & accessories retailer.
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistOHRemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistOHRemote17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.
Call Center / Customer Service Westside ToyotaCall Center / Customer ServiceNorth Olmsted, OhioParticipate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Customer Service Representative IMCD NVCustomer Service RepresentativeWestlake, OH$24–$30 / hourProcesses credit memo and RGARMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working relationships with other IMCD departments and entities to ensure customer success and satisfaction Ability to be professional with external and internal communications via email and phone Provide support on the floor, address inquiries, and resolve issues within position scope Host virtual office hours and field questions from customer service representatives Advocate policy and process improvements to enhance overall customer and employee satisfaction. Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner Ability to multitask and switch focus quickly Ability to think independently and be resourceful Deadline-driven, detailed-oriented, and conscientious Must possess good organizational skills and the ability to think strategically Proficient with common computer programs, including Microsoft Office Excellent written and verbal communication skills.
Customer Service Representative - State Farm Agent Team Member Kyle Hunt - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBrecksville, OHAs a Customer Service Representative - State Farm Agent Team Member with Kyle Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before joining State Farm, I spent 12 years as a Purchasing Manager for Sherwin-Williams, which helped shape my leadership style and commitment to professionalism and consistency.
Proactive Customer Recall Agent (Remote - Kentucky) Morley Companies, IncProactive Customer Recall Agent (Remote - Kentucky)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Proactive Customer Recall Agent (Remote - Alabama) Morley Companies, IncProactive Customer Recall Agent (Remote - Alabama)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Proactive Customer Recall Agent (Remote - Indiana) Morley Companies, IncProactive Customer Recall Agent (Remote - Indiana)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Federal Reserve Financial Services Manager, Operations Customer Testing Services The Federal Reserve SystemFederal Reserve Financial Services Manager, Operations Customer Testing ServicesCleveland, OHFRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service.
RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER Micro CenterRETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIERMayfield Heights, OHPart timeMaintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities. Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory.
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceCleveland, OHAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
Customer Service Representative FivesCustomer Service RepresentativeCleveland, OHYour role will be: • Respond to customer questions, explain available services, correct errors, provide pricing information, take orders, develop leads, and sell products and services • Performs Restricted Party Screening for inquiries and orders • Process domestic and export quotes • Process domestic and export orders into SAP-based computer system • Effective, accurate, and efficient processing of all customer requests (quotes, orders, RMAs, rescheduled notices, parts inquiries) • Research spare parts for customers • Call Center team member • Assist Domestic Sales offices, European entities, and Distributors with quotes, orders and inquiries. Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel) Prior order entry and quote experience Prior export order and quote experience Basic export compliance knowledge Prior SAP experience is a plus.
Front Desk Customer Service Representative HudsonFront Desk Customer Service RepresentativeHudson, OhioKeywords: Kids, Children, Child Care, Education, Instruction, Instructor, Teacher, Daycare, Fun Job, Part Time, Growth, Swim, School, Work with Kids, Customer Service, Receptionist, Flexible, Engaging Job, After School Job, Camp, Counselor, Coach, Tutor, Nanny, Babysitter, Water Safety, Lifeguard, Pool Job, Leadership, Rescue, Safety, Fun. At Goldfish Swim School, we’re not only passionate about building confident, lifelong swimmers — we’re passionate about developing confident, successful team members too.
Retail Customer Service Team Member The Michaels Companies IncRetail Customer Service Team MemberAvon, OH$11–$13 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Customer Service Representative PetSuitesCustomer Service RepresentativeWestlake, OH$12–$13PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Customer Service Manager Martin Marietta Materials IncCustomer Service ManagerCleveland, OH$100,000–$130,000 / yearIn addition to the primary responsibilities outlined, the successful candidate may be expected to take on other tasks and assignments as required, including but not limited to duties outside the typical scope of the role to support overall team operations and organizational needs. Additionally, at Martin Marietta we place a high value on internal pay equity and will consider the compensation for those in similarly situated roles and direct team members.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeCleveland, OHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Retail leader with strong emphasis on sales and customer service ClevelandRetail leader with strong emphasis on sales and customer serviceOrange Village, OhioOur commitment to quality service and luxurious products makes us a favorite among customers, while our supportive work environment fosters growth and teamwork among employees. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa.
Veterinary Customer Service Representative Southern Veterinary Partners LLCVeterinary Customer Service RepresentativeSolon, OHacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. You will find that Solon provides a perfect blend of suburban tranquility and easy access to the metropolitan amenities of Cleveland, including professional sports, world-class dining, and extensive cultural opportunities, making it an ideal place to live and practice veterinary medicine.
Customer Service Rep (Printing) All American LabelCustomer Service Rep (Printing)OHCollaborate with the Team Leader to support key initiatives and complete assigned projects such as press proofs, new business setup, account transitions, backup coverage, and issue resolution. Coordinate all customer and sales information required to process orders, including estimates, artwork/proofs, samples, tooling, purchase order updates, and customer specification sheets.