NewTravel Long Term Acute Care (RN) - $2,065 per week ARMStaffingTravel Long Term Acute Care (RN) - $2,065 per weekPittsburgh, PAWe accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff. Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel.
NewTravel Long Term Acute Care (RN) - $1,995 per week ARMStaffingTravel Long Term Acute Care (RN) - $1,995 per weekCamp Hill, PAWe accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff. Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel.
NewTravel Progressive Care Unit Registered Nurse - $2,125 per week HCS 247Travel Progressive Care Unit Registered Nurse - $2,125 per weekLatrobe, PAOur clinical coverage includes Registered Nurse specialties such as ER, ICU, Med-Surg, Telemetry, Step-Down, OR, PACU, L&D, Mother/Baby, NICU, Cath Lab, Endoscopy, and more along with a full range of allied and imaging professionals, including Respiratory Therapists, Surgical Technicians, X-Ray Techs, CT Techs, MRI Techs, Interventional Radiology (IR) Techs, Cath Lab Techs, Ultrasound/Sonographers, Mammography Techs, and Nuclear Medicine Techs. With competitive compensation and benefits, consistent opportunities, and a clinician-first approach backed by top-rated customer service, HCS 24/7 delivers a seamless experience from initial application through assignment completion.
Customer Service Representative Child Guidance Resource CenterCustomer Service RepresentativeHavertown, PAReception activities including answering incoming & making appointment reminder calls, checking clients in/out for appointments, scheduling appointments, verifying client insurance coverage, maintaining conference room schedules, mail distribution. Mail/email clinical discharge summary forms / risk of closure letters, closure letters, engagement letters to client/legal guardian.
Senior Dynamics 365 Customer Service Functional Architect Donato Technologies IncSenior Dynamics 365 Customer Service Functional ArchitectBerwyn, PA$55–$60 / hourContractorWe are seeking a Senior Dynamics 365 Customer Service Functional Architect to lead the design, configuration, and implementation of Microsoft Dynamics 365 Customer Service for a large-scale healthcare transformation initiative. This is a hands-on functional leadership role responsible for designing case management solutions, workflow automation, and ensuring seamless integration with Dynamics 365 Sales Enterprise and Business Central.
NewPart Time Associate Patient Care Coordinator UnitedHealth GroupPart Time Associate Patient Care CoordinatorGreensburg, PA$16.15–$28.80 / hourThe Associate Patient Care Coordinator is responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting, and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours at Frick Hospital or variable shifts at the ED, which is open 24 hours a day, 7 days a week.
NewAssociate Patient Care Coordinator UnitedHealth GroupAssociate Patient Care CoordinatorLatrobe, PA$16–$29 / hourResponsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewPT Customer Experience Coordinator TJ Maxx Robinson TJ MaxxPT Customer Experience Coordinator TJ Maxx RobinsonPittsburgh, PA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Retail Customer Experience Coordinator TJMaxx McMurray TJ MaxxRetail Customer Experience Coordinator TJMaxx McMurrayMcmurray, PA$13–$13.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Full Time-Customer Experience Coordinator TJ MaxxFull Time-Customer Experience CoordinatorHomestead, PA$13–$13.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator PT Nights / Weekends TJ MaxxCustomer Experience Coordinator PT Nights / WeekendsLancaster, PA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPittsburgh, PA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Retail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorNorth Wales, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Part Time- Customer Experience Coordinator TJ MaxxPart Time- Customer Experience CoordinatorHomestead, PA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Credit / Customer Service Representative System OneCredit / Customer Service RepresentativeHarrisburg, PA$22 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Ability to work full-time (40 hours per week), including overtime, weekends, holidays, and trainings as required.
Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only) St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Supervisor, Clinical Triage (RN) Connect to Care - Access Center PA/NJ residency St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN) Connect to Care - Access Center PA/NJ residencyAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
TSS - Call Center Supervisor PenskeTSS - Call Center SupervisorReading, PAFull timep>-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Customer Care Representative Ambulatory Care-Allentown PA Hospital Central Services IncCustomer Care Representative Ambulatory Care-Allentown PAAllentown, PAWhat you will be doing: Coordinates with Customer Service Communications Manager and Call Center to ensure the AC CRM is updated, and customers are responded to with resolution within 24 hours pending customer response. Do you enjoy working with industry leaders that support the needs of healthcare facilities and long-term care organizations?
NewCustomer Care Diagnostics Veterinary Technician Integrated Resources, IncCustomer Care Diagnostics Veterinary TechnicianWest Whiteland Township, PennsylvaniaFull timeCase responsibilities include:InquiriesProduct quality (product defect) reportsAdverse reaction reportsLack of efficacy reportsBe versed and familiar with the Witness and Alpha-Trak product linesArrange for confirmatory testing when appropriateArrange for product replacement when appropriateAbility to speak fluently with confidence to veterinary staff about product, diagnostic interpretation, treatment protocolsEnsure that appropriate processes and procedures are followed that maintain consistency and accuracy in data entry, technical investigations, responses to inquiries and complaints, follow-up and the use of the pharmacovigilance databaseMaintain familiarity with Client products to maximize the ability to relate to situations encountered by customersMaintain basic familiarity with relevant competitor diagnostic products as comparative inquiries are not uncommonAbility to logically evaluate and troubleshoot product use difficulties experienced by customersAs a subject-matter-expert, conduct training for VMIPS and Client colleaguesAssist with the development and implementation of strategies to enhance the customer experienceIn the spirit of One Client, work with and maintain relationships with US Strategic Growth and Global Diagnostic colleaguesMaintain knowledge of VMIPS processes and working practicesMaintain proficiency with the use of the pharmacovigilance databaseEnsure visibility of cases with potential legal or public relations sensitivityEmphasize service and promote positive customer experience in every encounter; maintain fluency with successful customer communication techniquesParticipate in and complete all training, product certification and personal development opportunitiesContribute to team meetings and proactively look for continuous improvement opportunitiesEnsure a close and cohesively workflow with VMIPS technicians, veterinarians and Data Entry TechniciansProvide additional VMIPS team support as requested by managementQualificationsQualifications (i.e., preferred education, experience, attributes)DVM, VMD from an accredited veterinary college, Bachelors of Science or Certification as a Veterinary Technician (RVT, LVT, CVT)Minimum of 5 years of relevant laboratory experience (either in a reference laboratory, academic institution, or clinic setting), with experience setting up, running and reading lab tests and operating lab instrumentsMinimum of 2 years of clinical practice experiencePrior call center experience preferred. Customer Care Diagnostics Veterinary TechnicianIntegrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms.
Customer Care Representative - PA CJ Pony Parts, Inc.Customer Care Representative - PAHarrisburg, PA$16–$18 / hourFull timeFounded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby. Respond to customer inquiries via phone, email, and live chat regarding products, orders, and services.
Customer Care Ambassador ParkwayCustomer Care AmbassadorPhiladelphia, PAParkway is seeking an experienced Customer Care Ambassador for its Parking-Centric Customer Care Call Center (located at our home office at 150 N Broad St.) The Call Center's main responsibility will be to assist customers across North America, 24/7, with customer service issues they encounter while at Parkway's automated cashier parking facilities. In addition to customer service, the Customer Care Center will have remote video access to sites and will be responsible for responding to alarms stemming from video analytics and other smart devices in Parking facilities and responding according to protocols.
Customer Care Specialist Crowd CowCustomer Care SpecialistScranton, PA$20–$25You'll help grow our seasonal gifting program by guiding customers and corporate clients through our corporate gifting and gift card sales program - helping with product selections tailored to needs and budgets. Based at our Scranton, PA fulfillment center, you'll be the primary point of contact for Crowd Cow's direct customers and our 3PL clients, delivering personalized, high-touch service that turns first-time buyers into lifelong fans.
Customer Care Specialist Horizon Farm Credit, ACACustomer Care SpecialistLewistown, Pennsylvania$42,600–$50,000Join our customer-focused team as a Customer Care Specialist, where your communication skills and service mindset will help support agriculture and rural communities. Position Description: You'll be the first point of contact for customers, handling phone and email inquiries, processing service requests, and supporting digital banking users.
Customer Care Representative New Tripoli BankCustomer Care RepresentativePASkill(s): Strong interpersonal relations and communicative skills; moderate reading, writing, grammar, and mathematics skills; a working knowledge of bank operating policies, proficient computer skills, including Microsoft Word and Excel; Outlook; knowledge of various office machines, visual and auditory skills. Serve as a subject matter expert as it relates to New Tripoli electronic/mobile offerings which includes but is not limited to: Online/Mobile banking functionality, Bill Pay, signing up for electronic statements, transfers, etc.
Customer Care Representative Matrix Absence ManagementCustomer Care RepresentativeUnited, PARemoteSitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25lbs, extensive typing, picking up and holding small objecting and otherwise using primarily the fingers rather than the entire hand. Job Responsibilities and Requirements: The Customer Care Representative handles inbound call volume from our customers and business partners to assist with claim status and claim process, explanation of their policy/contract, and service inquiries.
Customer Care Ambassador Parkway Corporation IncCustomer Care AmbassadorPhiladelphia, PAParkway is seeking an experienced Customer Care Ambassador for its Parking-Centric Customer Care Call Center (located at our home office at 150 N Broad St.) The Call Center's main responsibility will be to assist customers across North America, 24/7, with customer service issues they encounter while at Parkway's automated cashier parking facilities. In addition to customer service, the Customer Care Center will have remote video access to sites and will be responsible for responding to alarms stemming from video analytics and other smart devices in Parking facilities and responding according to protocols.
Customer Care Account Representative - East Victaulic CoCustomer Care Account Representative - EastEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
NewCustomer Care Account Representative Victaulic CoCustomer Care Account RepresentativeEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Project Coordinator - VDC Victaulic CoCustomer Care Project Coordinator - VDCEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Respond, analyze and/or resolve customer requests, inquiries, or problems by utilizing established procedures in a timely manner.
Customer Care Project Coordinator - Mega Victaulic CoCustomer Care Project Coordinator - MegaEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
Customer Care Account Representative/Senior Victaulic CoCustomer Care Account Representative/SeniorEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Center Representative Univest Financial CorporationCustomer Care Center RepresentativeKulpsville, PennsylvaniaThis full-time opportunity includes paid training in our Kulpsville, PA training center, with a hybrid work environment available after the 4–6 month training period, along with incentives, competitive pay, great benefits, and a supportive work environment. Our Customer Care Professionals provide exceptional service by phone, email, and chat while building trusted relationships and helping customers find solutions that support their financial well-being.
Customer Care Specialist AgFirstCustomer Care SpecialistPennsylvaniaJoin our customer-focused team as a Customer Care Specialist, where your communication skills and service mindset will help support agriculture and rural communities. Position Description: You'll be the first point of contact for customers, handling phone and email inquiries, processing service requests, and supporting digital banking users.
Customer Care Representative Schiffer PublishingCustomer Care RepresentativeAtglen, PAFull timeThis role is responsible for managing inbound communications, processing orders, maintaining accurate records, and supporting daily operational needs across customer service, inventory, and order management. Success in this role comes from maintaining accuracy while managing multiple responsibilities, prioritizing effectively, and building strong working knowledge of systems, products, and procedures.
Customer Care Representative II (Inbound) Olympus CorpCustomer Care Representative II (Inbound)PAThe CCR has the authority to enforce company policies regarding pricing, shipments, return goods, price adjustment, etc., to decide whether or not a product is eligible for return, to issue credits to a customers account for return goods, to determine the most economical or most expedient method for shipment in order to meet requested dates. Primary point of contact for communication with customers, inventory/purchasing, marketing, technical services group, corporate credit and warehouse to gain resolution and/or clarification on various issues pertaining to customer accounts/orders.
Customer Care Representative II (Inbound) Job Details | Olympus Corporation Of The Americas OlympusCustomer Care Representative II (Inbound) Job Details | Olympus Corporation Of The AmericasCenter Valley, PAThe CCR has the authority to enforce company policies regarding pricing, shipments, return goods, price adjustment, etc., to decide whether or not a product is eligible for return, to issue credits to a customer's account for return goods, to determine the most economical or most expedient method for shipment in order to meet requested dates. Primary point of contact for communication with customers, inventory/purchasing, marketing, technical services group, corporate credit and warehouse to gain resolution and/or clarification on various issues pertaining to customer accounts/orders.
Behavioral Health Customer Care Representative I Elevance HealthBehavioral Health Customer Care Representative IPennsylvaniaAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Specialist I FirstrustCustomer Care Specialist IHorsham, PAThe number one priority is to cultivate prosperity for our current and future customers by providing prudent financial solutions and a commitment to exceptional service; to ensure resolution is achieved during the initial contact whenever possible; to possess expansive knowledge of products and services; to ultimately exceed customer expectations. Hybrid Position The Customer Care Specialist is a part of Firstrust Bank's frontline staff, providing world-class service to a wide range of customers, including retail customers, commercial customers, and internal departments.
Full-Time Customer Care Professional Hawkins ChevroletFull-Time Customer Care ProfessionalDanville, PennsylvaniaJoin our dynamic team at Hawkins Chevrolet in beautiful Danville, PA, a leading automotive dealership dedicated to providing exceptional service and unparalleled customer satisfaction. If you are passionate about the automotive industry, possess excellent organizational and communication skills, and thrive in a fast-paced environment, we want to hear from you!
Project Coordinator - Customer Care Victaulic CoProject Coordinator - Customer CarePAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
NewCustomer Care Project Coordinator VictaulicCustomer Care Project CoordinatorEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
Customer Care Project Coordinator – VDC Victaulic CompanyCustomer Care Project Coordinator – VDCEaston, PennsylvaniaPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
Customer Care Center Representative Univest Financial CorpCustomer Care Center RepresentativePAThis full-time opportunity includes paid training in our Kulpsville, PA training center, with a hybrid work environment available after the 4-6 month training period, along with incentives, competitive pay, great benefits, and a supportive work environment. Our Customer Care Professionals provide exceptional service by phone, email, and chat while building trusted relationships and helping customers find solutions that support their financial well-being.
Customer Care Representative HNL Lab MedicineCustomer Care RepresentativeAllentown, PennsylvaniaM-F Variable Days 1400-1800, Every Other Weekend Sat/Sun Variable Start 1100-1200, Holiday Rotation TheprimaryfocusoftheCustomer CareRepresentativeistoprovideclear,effective,and seamless communication regarding laboratory inquiries to our valued clients. Excels in the ability to multitask in a fast-paced environment, including but not limited to, managing two desktops while handling customer inquiries via phone, email, fax, and other electronic communication in a timely manner to effectively provide an elevated level of customer satisfaction.
Global Process Owner (GPO) Customer Care M/W Airgas IncGlobal Process Owner (GPO) Customer Care M/WRadnor, PAThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Global Process Owner (Gpo) Customer Care M/W Airgas IncGlobal Process Owner (Gpo) Customer Care M/WRadnor, PAThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Customer Care Representative 17 hourly Raymours Furniture Co IncCustomer Care Representative 17 hourlyExton, PACustomer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.
Customer Care Supervisor Culligan QuenchCustomer Care SupervisorKing of Prussia, PennsylvaniaOur bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. This role drives team performance through coaching, accountability, quality management, and KPI ownership while partnering cross-functionally to improve customer experience and business outcomes.
Customer Care Specialist I Firstrust BankCustomer Care Specialist IPAThe number one priority is to cultivate prosperity for our current and future customers by providing prudent financial solutions and a commitment to exceptional service; to ensure resolution is achieved during the initial contact whenever possible; to possess expansive knowledge of products and services; to ultimately exceed customer expectations. The Customer Care Specialist is a part of Firstrust Bank's frontline staff, providing world-class service to a wide range of customers, including retail customers, commercial customers, and internal departments.