Customer Service Engagement Coordinator HomeGoodsCustomer Service Engagement CoordinatorGlenmont, NY$17–$17.50 / hourHelps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor.
Customer Support Reps System OneCustomer Support RepsAlbany, NY$42,000 / hourResponsibilities Support the New York State Department of Health Medicaid Management Information System (MMIS) program by providing customer service via telephone and internet. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewCall Center Level 2 SharePoint ECLAROCall Center Level 2 SharePointAlbany, NYDesigns, builds, and maintains the SharePoint intranet and knowledge base PowerApps information architecture, navigation, and page structure. ECLARO's client is working with cutting edge technology to deliver modern user experience for a large scale, complex environment.
NewCustomer Care Advocate (Customer Care Representative) Excellus Health PlanCustomer Care Advocate (Customer Care Representative)Albany, NYThe Customer Care Advocate (CCA) resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with LOS, Corporate Service strategy,NCQA, and legislative requirements. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Customer Care Specialist- Utica, Latham, or Glens Falls Arrow Financial CorpCustomer Care Specialist- Utica, Latham, or Glens FallsLatham, NY$20–$23 / hourThrough our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: > High School Diploma or equivalent experience required.
Customer Care Representative Career Advancement Opportunities!! Casella Waste Systems IncCustomer Care Representative Career Advancement Opportunities!!Clifton Park, NY$21–$22 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Customer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Clifton Park, New York$21–$22 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
NewVision Care Customer Service Lead Versant HealthVision Care Customer Service LeadAlbany, NYIdeal candidates should have at least 3 years of experience in a customer care environment and prior supervisory experience, preferably in healthcare. The role involves overseeing customer service staff, inspiring team members, and driving process improvements in the call center.
Customer Care Specialist Saia IncCustomer Care SpecialistNY$23.10–$28.15 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Customer Care Representative Career Advancement Opportunities!! Willimantic Waste Paper Co., Inc.Customer Care Representative Career Advancement Opportunities!!Clifton Park, NY$21–$22 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
NewLead Customer Service Rep SharecareLead Customer Service RepAlbany, NYOur comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Possessing analytic skills and a technical acumen; computer competencies should?include:?word processing, spreadsheet, and database management.??.
Customer Service Representative Waste Connections IncCustomer Service RepresentativeClifton Park, NYInteracting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Customer Service Representative (Hybrid) The Guardian Life Insurance Company of AmericaCustomer Service Representative (Hybrid)Pittsfield, MA$42,830–$64,250 / yearThis preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at https://www.guardianlife.com/careers In this role, you will serve as a trusted resource for policyholders, helping customers navigate life insurance coverage, policy administration, payments, and account updates while delivering a professional, empathetic, and accurate service experience.
Customer Service Engineer - Union - MR/CT/XP - Northeast Upstate NY Varian Medical Systems IncCustomer Service Engineer - Union - MR/CT/XP - Northeast Upstate NYAlbany, NYIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Supervisor, Customer Service - Hybrid (Albany, New York) EmblemHealth IncSupervisor, Customer Service - Hybrid (Albany, New York)Albany, NY$56,160–$99,360 / yearManage the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team, and inventories of offline work including eCorrespondence, social media, and HIPAA/Privacy form updates. Drive weekly meetings with call center management of other call centers and regularly attends configuration/grooming sessions for new systems and software.
Customer Service Representative II - Albany, NY Maximus IncCustomer Service Representative II - Albany, NYAlbany, NYMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. As a trusted resource for the community, you will provide both face-to-face and telephone support, guiding individuals through the enrollment process, explaining managed care plan options, and delivering compassionate, people-centered service.
NewCustomer Service Representative II Albany NY MaximusCustomer Service Representative II Albany NYAlbany, NY$18–$21 / hourMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. As a trusted resource for the community, you will provide both face-to-face and telephone support, guiding individuals through the enrollment process, explaining managed care plan options, and delivering compassionate, people-centered service.
Customer Service Support Associate - Bob Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob SquadLatham, NYAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.
Customer Service Coordinator Raymours Furniture Co IncCustomer Service CoordinatorAlbany, NYWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Westfield, MassachusettsSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
NewCustomer Service Representative I Versant Health Holdco IncCustomer Service Representative IAlbany, NY$16.50–$17.50 / hourAbility to identify and perform requirements relative to specialty services (including but not limited to student proof, prior approval, medically necessary contacts, special voucher/authorization processing, and requesting enrollment cards as well as out-of-network requirements) and/or order entry. The Customer Service Representative I responds to customer service inquiries including, but not limited to, benefit information and timely fulfillment of requests for Versant Health Membership, Providers and Client Representatives.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeAlbany, NYFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
In-person Hiring Event - Customer Service Representative (Albany) EmblemHealth IncIn-person Hiring Event - Customer Service Representative (Albany)Albany, NYPlease review the position description below: Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other consumers relating to areas of coverage, payment of claims, membership status, medical management intake calls, etc., under the various EmblemHealth medical/surgical, dental, hospital and Medicare plans. Qualifications: Must be able to work under pressure, handle stressful situations effectively and deal politely with subscribers and providers on the telephone, in person, and email/correspondence.
Customer Experience Specialist Tesla IncCustomer Experience SpecialistLatham, NY$17.28–$25.92 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Customer Service Engineer - Union - CT/MR - Northeast Upstate NY Varian Medical Systems IncCustomer Service Engineer - Union - CT/MR - Northeast Upstate NYAlbany, NYIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Customer Service Manager Albertsons Companies IncCustomer Service ManagerWilmington, VTLocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
Home Care Scheduler - Full-Time Guardian Angel Senior ServicesHome Care Scheduler - Full-TimePittsfield, MAFull timeThis position plays a vital role in ensuring our clients receive exceptional care by coordinating schedules for caregivers and maintaining strong communication with clients, families, and staff. Guardian Angel Senior Services is seeking a highly organized, compassionate, and detail-oriented Scheduler to join our growing team in Pittsfield, MA.
NewCustomer Service Operations Agent Piedmont AirlinesCustomer Service Operations AgentAlbany, New YorkThe successful candidate will have advanced ability with Microsoft Office Suite, outstanding organizational skills, and the ability to work well and communicate with all levels of management and support staff. This role logs and relays gate changes, cancellations, service requests, and other pertinent flight information to the respective personnel departments.
Loss Prevention Customer Service Associate (Tactical) Marshalls of MALoss Prevention Customer Service Associate (Tactical)Albany, New YorkSupports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention.
Customer Service Associate - Automotive Finishes Sherwin-Williams CoCustomer Service Associate - Automotive FinishesAlbany, NYHave at least one (1) year of work experience using material handling equipment (for example forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts, etc.). The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
NewField Service/Customer Engineer II - Etch Applied MaterialsField Service/Customer Engineer II - EtchAlbany, NY$31–$42.40 / hourOur expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality, and our field service engineers are positioned in the frontline - Installing, supporting and optimizing complex systems and machinery in our customer sites around the globe. Our machines combine advanced electronics, lasers and optics, robotics, mechanics, chemistry, controls, computing and software, and our field service engineers master these fields together with customer facing skills, and grow throughout their careers as they advance in rank and knowledge.
Part-Time Customer Support Representative Public PartnershipsPart-Time Customer Support RepresentativeLatham, New YorkAt PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. As the Statewide Fiscal Intermediary for New York’s CDPAP program, PPL helps ensure individuals can live independently with the support they need.
Entry Level Insurance Customer Service Representative Doug Neil Insurance AgencyEntry Level Insurance Customer Service RepresentativeClifton Park, NY$40,000–$45,000 / yearIf you like being helpful, keeping things in order, and growing your skills in a supportive setting, this could be a great place to start. At Doug Neil Insurance Agency in Clifton Park, New York, you will be part of a local agency that values personal service and genuine conversation.
Customer Service Delivery Driver Sherwin-Williams CoCustomer Service Delivery DriverGreat Barrington, MAThe Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Customer Service Delivery Advocate - Albany, NY CarvanaCustomer Service Delivery Advocate - Albany, NYAlbany, NY$19–$21 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
NewLoss Prevention Customer Service Associate The TJX CompaniesLoss Prevention Customer Service AssociatePittsfield, MassachusettsSupports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention.
NewCustomer Service Representative Remote Albany NY MaximusCustomer Service Representative Remote Albany NYAlbany, NYPay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Home Office Requirements Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
Patient Service Associate, Weekend Float - EmUrgent Care Wolf Road Albany Medical CenterPatient Service Associate, Weekend Float - EmUrgent Care Wolf RoadAlbany, NY$40,495.10–$52,643.64 / yearStanding - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently. Extreme cold - Rarely Extreme heat - Rarely Humidity - Rarely Wet - Rarely Noise - Occasionally Hazards - Rarely Temperature Change - Rarely Atmospheric Conditions - Rarely Vibration - Rarely.
Patient Care Technician - PCT Fresenius Medical CarePatient Care Technician - PCTLatham, New YorkAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistNYThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateTroy, NY$17–$19 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate Walgreen CoCustomer Service AssociateLatham, NY$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryAlbany, NY$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Retail Store Specialist - (Customer Service/Merchandising) - Part Time External Ocean State Job LotRetail Store Specialist - (Customer Service/Merchandising) - Part TimeBennington, VermontOcean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas – all while adhering to Company policies and merchandising guidelines.
Patient Care Associate (Albany, NY) AOTIPatient Care Associate (Albany, NY)Albany, New YorkThe Patient Care Associate (PCA) supports patients using TWO2 therapy by working closely with the Wound Care Consultant, Virtual Therapy Clinical Support team, and Regional Sales Manager. Collaborate with the Wound Care Consultant and Virtual Therapy Clinical Support team to ensure optimal therapy utilization and wound progress, incorporating relevant insights gained from patient interactions.
Animal Care Supervisor Petco Animal Supplies, Inc.Animal Care SupervisorPittsfield, MA$18.75–$29.25 / hourAs a Companion Animal Supervisor, you are a trusted subject-matter leader responsible for the health, care, and presentation of our live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.
Patient Care Associate Albany, NY AOTI, Inc.Patient Care Associate Albany, NYAlbany, NYThe Patient Care Associate (PCA) supports patients using TWO2 therapy by working closely with the Wound Care Consultant, Virtual Therapy Clinical Support team, and Regional Sales Manager. Collaborate with the Wound Care Consultant and Virtual Therapy Clinical Support team to ensure optimal therapy utilization and wound progress, incorporating relevant insights gained from patient interactions.
Dispatcher / Customer Service EEC Acquisition LLCDispatcher / Customer ServiceAlbany, NY$22–$26 / hourMain Responsibilities: Effectively route technicians to service calls, maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Nursing Unit Coordinator: Progressive Critical Care - 12 hrs Weekend Day Albany Medical CenterNursing Unit Coordinator: Progressive Critical Care - 12 hrs Weekend DayAlbany, NY$46,215–$60,080 / yearThe Unit Coordinator''s role is to maintain a positive work environment while performing customer service, clerical and reception duties that support the work flow of the unit while applying specialized knowledge for effective operation of the unit''s functions. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
NewPatient Care Coordinator Humana IncPatient Care CoordinatorPittsfield, MA$65,200–$89,000 / yearOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.