NewCustomer Service Representative - Industrial Distribution TCH IndustriesCustomer Service Representative - Industrial DistributionBrooklyn Heights, OHFull timeYou will work closely with our inside and outside sales team, handle quotes and order management in our TrulinX ERP system, and serve as the go-to resource for customer inquiries, issues, and opportunities. The ideal candidate has hands-on experience with industrial, hydraulic, and/or metal hose products and the fluid conveyance components that go with them - this is not a role where you will be learning the product from scratch.
NewBilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Multi-Location Customer Service Specialist (Spanish)Strongsville, OH$16.83–$16.83The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Supervisor, Customer Care Steris PlcSupervisor, Customer CareMentor, OH$60,000–$72,000 / yearThe Supervisor partners with Account Managers, Technicians, Regional Sales Managers, District Service Managers and Area Vice Presidents, to ensure Customer satisfaction. Manages Customer Care Representatives handling IPT and GI Consumables orders, capital accessory orders, inquiries, pricing, availability, and service dispatch.
Team Leader, Customer Care Center NiSource IncTeam Leader, Customer Care CenterOH$82,200–$123,200 / yearCoaches customer service teams in resolution techniques including identifying problems, leveraging self-service support, using senior representatives and Team Leaders appropriately all in efforts to service customers. Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Customer Care Coordinator - Hybrid PartsSourceCustomer Care Coordinator - HybridHudson, OhioTrusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. As a Customer Care Representative in this role, you will be responsible for providing top-notch customer service to clinical engineers in hospital and healthcare clinical settings across North America and internationally.
Customer Care Coordinator PARTSSOURCE, INC.Customer Care CoordinatorHudson, OHTrusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. As a Customer Care Representative in this role, you will be responsible for providing top-notch customer service to clinical engineers in hospital and healthcare clinical settings across North America and internationally.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIMedina, OHHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Agent Vital Records ControlCustomer Care AgentBrooklyn Heights, OH$19–$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Requirements Competencies: • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Division Manager of Customer Care PulteGroupDivision Manager of Customer CareMedina, OhioHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Manager - State Farm Agent Team Member Meghan Macdonald - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberCuyahoga Falls, OHYou will oversee daily service activity, support customer retention, and ensure policies remain accurate and effective, while confidently pivoting service conversations into meaningful in-book sales opportunities that benefit the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability—while also being responsible for meeting monthly in-book sales goals.
Associate Business Analyst - Customer Care Support - Fairmont Corporate Center FirstEnergy CorpAssociate Business Analyst - Customer Care Support - Fairmont Corporate CenterAkron, OHThe analyst collaborates and executes a range of tasks to meet daily operational needs, including contractor onboarding and readiness, assessing coaching and feedback effectiveness, feedback and analysis, supporting internal communication relevant to processes and procedures within Customer Care, and maintaining knowledge resources to improve consistency and adoption. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation''s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
Customer Care Ambassador-Contact Center Brooklyn Hts MetroHealthCustomer Care Ambassador-Contact Center Brooklyn HtsBrooklyn Heights, OHMeets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.
Customer Care Representative Home Genius ExteriorsCustomer Care RepresentativeStreetsboro, OH$20Digital is responsible for managing and responding to online reviews across multiple platforms, following up with customers, and turning negative experiences into positive outcomes. This role serves as the digital voice of our brand, ensuring customers feel heard and valued while supporting our commitment to exceptional service and reputation management.
Customer Care Advocate I, 1st Shift Regal Rexnord CorpCustomer Care Advocate I, 1st ShiftTwinsburg, OHThis position is responsible for maintaining a high level of customer satisfaction by addressing and administrating commercial issues through the CSR Team that include, but is not limited to: customer inquiries, processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Customer Care Scheduler Operations Signet Jewelers LtdCustomer Care Scheduler OperationsAkron, OHSignet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve.
Concierge Specialist (Customer Care Specialist) Sundays for Dogs IncConcierge Specialist (Customer Care Specialist)Cleveland, OHThe role is highly cross-functional and partners closely with Care, Fulfillment, Nutrition, and Veterinary teams to resolve nuanced customer needs and ensure a seamless transition into ongoing Care support. Anticipate common early-stage concerns such as appetite changes, stool quality, delivery timing, and subscription adjustments, and address them before they become friction points.
NewU-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Cleveland, OH$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Business Analyst Signet Jewelers LtdCustomer Care Business AnalystAkron, OHSignet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. The Business Analyst works closely with the various product teams to ensure reporting opportunities on new projects accurately consider the needs of C3 in the design and development phases of the projects.
Customer Service/ Call Center Instructor The CentersCustomer Service/ Call Center InstructorCleveland, OHOur Workforce Center impacts local communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, national third party certifications, job placements and retention support with a large network of corporate partners. Stays abreast of all industry trainings to remain a subject expert by Identify curricular resources and engaging training materials, facilitator guides and related supporting tools that could aid in the update or creation of new instructional materials.
Vice President, Customer Success and Sales Development Steris PlcVice President, Customer Success and Sales DevelopmentMentor, OH$195,000–$225,000 / yearReporting to the Vice President of Customer & Sales Operations, you will own and drive a customer operations ecosystem of approximately 250 associates, orchestrating everything from omnichannel order management and intelligent automation to sales development and strategic enterprise project management. Required Experience: 15+ years of operational leadership with progressively increasing responsibility, including Director-level experience and a demonstrated track record of customer excellence.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)OH$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Bilingual Japanese Customer Service Representative CVS Health CorpBilingual Japanese Customer Service RepresentativeOH$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
Patient Billing Customer Service Representative Akron Children's HospitalPatient Billing Customer Service RepresentativeAkron, OHYears of relevant experience: Minimum 1 year experience in a customer service or call center environment or Minimum 1 year experience in a billing area of a hospital, physician office or other health care setting. Summary: The Patient Billing Customer Service Representative (CSR) is responsible for providing excellent service to patients, families, and other healthcare consumers regarding billing inquiries.
Call Center / Customer Service Westside ToyotaCall Center / Customer ServiceNorth Olmsted, OhioParticipate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistOHRemote17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including: • Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.
Customer Service Specialist Craig HomecareCustomer Service SpecialistCleveland, OHReads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed. Our Customer Service department is a fast-paced, high-energy environment, youll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations.
NewCustomer Service Front End Mgr - Brunswick OH MeijerCustomer Service Front End Mgr - Brunswick OHBrunswick, OhioAccountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L. Direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution).
Customer Service Representative Call Center - Examination City of ClevelandCustomer Service Representative Call Center - ExaminationCleveland, OH$15.92–$22.80 / hourMust satisfy ONE of the following: (i) One year of full-time paid experience handling telephone and/or walk-in customers with emphasis on customer service, collections, billing, and/or service complaints in a high-volume business (office) environment required, experience in a utility call center is preferred; OR (ii) Completion of a customer service specialization certification and training program together with one year of full-time paid experience handling telephone and/or walk-in customers with emphasis on customer service, collections, billing, and/or service complaints in a high volume business (office) environment; OR (iii) Completion of any related City of Cleveland apprenticeship program. (NOTE: Not all Examinations consider residency credit in the scoring process) To substantiate a claim for residency points, Applicants must UPLOAD LEGIBLE COPIES of the following: A signed and notarized Residency Affidavit available on the City's website here: https://www.clevelandohio.gov/sites/clevelandohio/files/AffidavitOfResidency0321.pdf.
Customer Service Representative IMCD NVCustomer Service RepresentativeWestlake, OH$24–$30 / hourProcesses credit memo and RGARMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working relationships with other IMCD departments and entities to ensure customer success and satisfaction Ability to be professional with external and internal communications via email and phone Provide support on the floor, address inquiries, and resolve issues within position scope Host virtual office hours and field questions from customer service representatives Advocate policy and process improvements to enhance overall customer and employee satisfaction. Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner Ability to multitask and switch focus quickly Ability to think independently and be resourceful Deadline-driven, detailed-oriented, and conscientious Must possess good organizational skills and the ability to think strategically Proficient with common computer programs, including Microsoft Office Excellent written and verbal communication skills.
Proactive Customer Recall Agent (Remote - Indiana) Morley Companies, IncProactive Customer Recall Agent (Remote - Indiana)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Proactive Customer Recall Agent (Remote - Kentucky) Morley Companies, IncProactive Customer Recall Agent (Remote - Kentucky)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Customer Service Representative - State Farm Agent Team Member Kyle Hunt - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBrecksville, OHAs a Customer Service Representative - State Farm Agent Team Member with Kyle Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before joining State Farm, I spent 12 years as a Purchasing Manager for Sherwin-Williams, which helped shape my leadership style and commitment to professionalism and consistency.
Customer Service Representative FivesCustomer Service RepresentativeCleveland, OHYour role will be: • Respond to customer questions, explain available services, correct errors, provide pricing information, take orders, develop leads, and sell products and services • Performs Restricted Party Screening for inquiries and orders • Process domestic and export quotes • Process domestic and export orders into SAP-based computer system • Effective, accurate, and efficient processing of all customer requests (quotes, orders, RMAs, rescheduled notices, parts inquiries) • Research spare parts for customers • Call Center team member • Assist Domestic Sales offices, European entities, and Distributors with quotes, orders and inquiries. Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel) Prior order entry and quote experience Prior export order and quote experience Basic export compliance knowledge Prior SAP experience is a plus.
Customer Service Representative PetSuitesCustomer Service RepresentativeWestlake, OH$12–$13PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceCleveland, OHThis includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. AmeriCorps, the federal agency that brings people together through service, and its partners the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the workforce.
Client Care Representative - Level 3 Retail Arhaus IncClient Care Representative - Level 3 Retailboston heights, OHCommunicates across Client Services team to identify and trouble shoot issues including responding to NPS / Google Reviews / Social Medica / BBB / Escalated Issues. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used\u2014and loved\u2014for generations.
Front Desk Customer Service Representative HudsonFront Desk Customer Service RepresentativeHudson, OhioKeywords: Kids, Children, Child Care, Education, Instruction, Instructor, Teacher, Daycare, Fun Job, Part Time, Growth, Swim, School, Work with Kids, Customer Service, Receptionist, Flexible, Engaging Job, After School Job, Camp, Counselor, Coach, Tutor, Nanny, Babysitter, Water Safety, Lifeguard, Pool Job, Leadership, Rescue, Safety, Fun. At Goldfish Swim School, we’re not only passionate about building confident, lifelong swimmers — we’re passionate about developing confident, successful team members too.
Retail leader with strong emphasis on sales and customer service ClevelandRetail leader with strong emphasis on sales and customer serviceOrange Village, OhioOur commitment to quality service and luxurious products makes us a favorite among customers, while our supportive work environment fosters growth and teamwork among employees. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa.
Retail Customer Service Team Member The Michaels Companies IncRetail Customer Service Team MemberAvon, OH$11–$13 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Part time Customer Service Manager The Michaels Companies IncPart time Customer Service ManagerAmherst, OH$14–$16.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Retail Customer Service Stocker Early Morning The Michaels Companies IncRetail Customer Service Stocker Early MorningAvon, OH$11–$13 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Retail Customer Service Specialist Dick's Sporting Goods IncRetail Customer Service SpecialistAkron, OH$12.50–$19.50 / hourPromote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Here are the traits we look for in our store teammates: • Ensures Accountability • Customer-Focus • Collaborative • Instills Trust • Decision-Quality/Decision-Making Abilities • Action-Oriented.
Customer Service Manager Martin Marietta Materials IncCustomer Service ManagerCleveland, OH$100,000–$130,000 / yearIn addition to the primary responsibilities outlined, the successful candidate may be expected to take on other tasks and assignments as required, including but not limited to duties outside the typical scope of the role to support overall team operations and organizational needs. Additionally, at Martin Marietta we place a high value on internal pay equity and will consider the compensation for those in similarly situated roles and direct team members.
Customer Service Representative CVS Health CorpCustomer Service RepresentativeOH$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.
Veterinary Customer Service Representative Southern Veterinary Partners LLCVeterinary Customer Service RepresentativeSolon, OHacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. You will find that Solon provides a perfect blend of suburban tranquility and easy access to the metropolitan amenities of Cleveland, including professional sports, world-class dining, and extensive cultural opportunities, making it an ideal place to live and practice veterinary medicine.
Customer Service Representative 2nd/3rd shifts Part Time Circle K StoresCustomer Service Representative 2nd/3rd shifts Part TimeBarberton, OH$11–$14 / hourThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
NewCustomer Service Representative Circle K StoresCustomer Service RepresentativeGrafton, OhioThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative, Full or Part Time Circle K StoresCustomer Service Representative, Full or Part TimeAkron, OhioThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Overnight Customer Service Representative Circle K StoresOvernight Customer Service RepresentativeFairview Park, OhioThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!