Customer Service Advisor Valvoline IncCustomer Service AdvisorVictor, NYimpressions and build loyal customers by using product knowledge and services to present oil change options and. This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.
NewRetail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorWebster, NY$17–$17.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorVictor, NY$17–$17.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Registered Nurse (RN), Float Critical Care / ICU Yale New Haven HealthRegistered Nurse (RN), Float Critical Care / ICURochester, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse Float – Critical Care Yale New Haven HealthRegistered Nurse Float – Critical CareRochester, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
RN Float Pool – Critical Care Yale New Haven HealthRN Float Pool – Critical CareRochester, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse (RN) – Critical Care Float Pool Yale New Haven HealthRegistered Nurse (RN) – Critical Care Float PoolHenrietta, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Critical Care Float Nurse / Float RN (ICU) Yale New Haven HealthCritical Care Float Nurse / Float RN (ICU)Rochester, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven HealthRegistered Nurse Critical Care (ICU) – Float PoolBrighton, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Customer Care Specialist Home Care (Full time, Day Shift) Rochester Regional HealthCustomer Care Specialist Home Care (Full time, Day Shift)ROCHESTER, NY$17.25–$19.88 / hourResponds knowledgeably and professionally to inquiries regarding Lifetime Care Home Health and Hospice services and programs Project patience, empathy, caring and sincerity when answering phones and end all calls with "Is there anything else I can do for you today". (word/excel required) PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
Customer Care Representative Career Advancement Opportunities!! Casella Waste Systems IncCustomer Care Representative Career Advancement Opportunities!!Rochester, NY$21–$22 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Customer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Rochester, New York$21–$22 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Customer Care Representative Career Advancement Opportunities!! Willimantic Waste Paper Co., Inc.Customer Care Representative Career Advancement Opportunities!!Rochester, NY$21–$22 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NY$17.25–$17.75 / hourPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Customer Care Advocate IA - Rochester Excellus BCBSCustomer Care Advocate IA - RochesterRochester, New YorkThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Customer Care Specialist ESL Federal Credit UnionCustomer Care SpecialistRochester, NYOperational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets.
Sr Associate, Customer Care CotalitySr Associate, Customer CareRochester, New YorkCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
Sr Associate, Customer Care CoreLogic IncSr Associate, Customer CareRochester, NYCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
Customer Care Escalations Associate (Property Tax) CotalityCustomer Care Escalations Associate (Property Tax)Rochester, New YorkCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
Customer Care Escalations Associate (Property Tax) CoreLogic IncCustomer Care Escalations Associate (Property Tax)Rochester, NYCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Rochester, NY$21.60–$26.40 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Consumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New YorkThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Customer Service Supervisor Charter Communications IncCustomer Service SupervisorRochester, NY$55,600–$88,600 / yearGrow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide.
On-Call Customer Experience Agent Tompkins Financial CorporationOn-Call Customer Experience AgentBatavia, New York$18–$19.50 / hourReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
Tax Refund Customer Service (Remote) VertacallTax Refund Customer Service (Remote)Wyoming, WyomingRemoteA customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency. • Serve as an ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.
Customer Experience Agent Tompkins Financial CorporationCustomer Experience AgentBatavia, New York$18–$19.50 / hourFull timeReceive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program.
Customer Service Supervisor SPECTRUMCustomer Service SupervisorRochester, NY$55,600–$88,600 / yearGrow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide.
Automotive Service Advisor – Customer Service & Sales Focus Turner Auto CareAutomotive Service Advisor – Customer Service & Sales FocusWebster, New York$50,000–$55,000While our name honors the three Turner brothers who founded the shop in 1968, today we're led by Scott and Vicki Bartlett, who have continued the tradition of honest service, quality repairs, and exceptional customer care. We're looking for someone who can create an outstanding customer experience, guide customers through important vehicle decisions, manage shop workflow, and help keep our entire operation running smoothly.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeRochester, NYFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Associate Director, SON Customer Experience University of RochesterAssociate Director, SON Customer ExperienceNY$86,482–$129,723 / yearLead technology initiatives in collaboration with faculty and cross-functional teams to introduce and integrate innovative technology that enhances nursing education, including digital learning/collaboration, high-fidelity simulation, and augmented/virtual reality simulation tools. Ensure knowledge created is shared at appropriate levels to empower School of Nursing Faculty, Staff, and Students are empowered to resolve their own issues while maintaining privacy of administrative accounts, resources, etc.
Retail Customer Service Team Member The Michaels Companies IncRetail Customer Service Team MemberRochester, NY$16–$18.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Retail Customer Service Specialist Dick's Sporting Goods IncRetail Customer Service SpecialistNY$16–$23 / hourPromote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
Representative Customer Billing Avangrid Service CompanyRepresentative Customer BillingROCHESTER, NY$49,760–$62,200 / yearRequired Qualifications Skills/Abilities: Knowledge of the Company billing policies, practices, rate applications and service orders as required to resolve billing issues and/or accurately calculate bills and have demonstrated the ability to perform all Job Requirements as indicated within this Skills/Abilities section along with meeting all other experience/training and education requirements indicated below or the demonstrated ability to learn. Strong PC skills are required along with proficient knowledge and use of Microsoft Excel and Word applications Must possess superior arithmetic skills and ability to use a calculator Must have good organizational skills and the ability to handle multiple tasks with frequent interruptions Must be highly productive and results riented Experien
Salon Customer Experience Specialist - Greece Ridge Ctr Catalyst Brands LLCSalon Customer Experience Specialist - Greece Ridge CtrNY$16–$20 / hourIn addition to supporting the salon team and resolving client concerns, the Customer Sales and Experience Specialist plays a key role in driving salon success by confidently recommending and selling retail products that support each guest's hair routine. By combining exceptional customer service with product knowledge and sales focus, this role helps build client trust, boost revenue and reinforces the salon's commitment to delivering expert care beyond the chair.
Salon Customer Experience Specialist - Eastview Mall Catalyst Brands LLCSalon Customer Experience Specialist - Eastview MallNY$16–$20 / hourIn addition to supporting the salon team and resolving client concerns, the Customer Sales and Experience Specialist plays a key role in driving salon success by confidently recommending and selling retail products that support each guest's hair routine. By combining exceptional customer service with product knowledge and sales focus, this role helps build client trust, boost revenue and reinforces the salon's commitment to delivering expert care beyond the chair.
Customer Service Representative Staffmark Investment LLCCustomer Service RepresentativeGENESEO, NYThe Customer Support Specialist may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Customer Support Specialist works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Customer Experience Agent - Team Lead Tompkins Financial CorporationCustomer Experience Agent - Team LeadBatavia, New York$22–$25 / hourFull timeThe Customer Experience Agent - Team Lead is responsible for delivering exceptional customer service by handling inbound and outbound calls, responding to email inquiries, and engaging with customers via Banno conversations and chat within a dynamic care center environment. Qualifications: High School Diploma or equivalent and a minimum of three (3) to five (5) years of experience in banking, with demonstrated proficiency in bank systems, products, and services across multiple customer service channels (email, chat, calls) required.
Customer Service Manager Fonte Surgical Supply, Inc.Customer Service ManagerIrondequoit, New York$50,000Position Summary We are seeking an experienced and highly organized Customer Service Manager to oversee daily customer service operations and manage a team of 4–8 employees handling online sales and telephone sales. The Customer Service Manager will lead by example, coach staff, monitor performance, resolve escalated customer issues, and ensure a positive customer experience while supporting company sales goals.
Customer Service Representative Staffmark Group LlcCustomer Service RepresentativeNYThe Customer Support Specialist may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. In this role the position follows detailed instructions and procedures to contact employers, health care professionals, corrections/prisons officials, state and county records departments, debtors, and/or other third parties by telephone and/orin writing to request, gather, and file necessary account information.
Multi-Channel Customer Experience Agent Tompkins Financial CorporationMulti-Channel Customer Experience AgentBatavia, New York$19–$21.50 / hourFull timeThe Multi-Channel Customer Experience Agent serves as the first point of contact for customers, delivering a highly personalized and seamless service experience across multiple channels. Deliver consistent, high-quality service across all digital channels, including live chat, secure messaging, and email, ensuring a seamless and unified customer experience.
Representative - Customer Billing Iberdrola SARepresentative - Customer BillingRochester, NY$49,760–$62,200 / yearSkills/Abilities: Knowledge of the Company billing policies, practices, rate applications and service orders as required to resolve billing issues and/or accurately calculate bills and have demonstrated the ability to perform all Job Requirements as indicated within this Skills/Abilities section along with meeting all other experience/training and education requirements indicated below or the demonstrated ability to learn. The essential duties of the Customer Billing Representative include review and analysis of company meter reading/consumption data and customer bills, correction of device, billing and invoicing errors, and processing of billing adjustments as needed to complete rate changes and/or corrections to unmetered services.
Customer Experience Coordinator Marshalls of MACustomer Experience CoordinatorNewark, New YorkCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewTeam Case Assistant- Home Care (Part time, Weekends) Rochester Regional HealthTeam Case Assistant- Home Care (Part time, Weekends)Rochester, New YorkThis includes but not limited to prioritization and coordination of daily patient schedules, requesting additional services such as aide, therapy, social work, interpreter services, and ensuring that referrals for services are appropriately assigned in a timely fashion. Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide.
Medical Assistant - Henrietta Primary Care Rochester Regional HealthMedical Assistant - Henrietta Primary CareHenrietta, New YorkAs a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
NewMedical Assistant - Endo/Diabetes Care (Per Diem) Rochester Regional HealthMedical Assistant - Endo/Diabetes Care (Per Diem)Rochester, New YorkAs a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
Medical Assistant Coordinator Telehealth Womens Care Rochester Regional HealthMedical Assistant Coordinator Telehealth Womens CareROCHESTER, NY$17.85–$20 / hourpre>Description STATUS: Full Time LOCATION: 222 Alexander Street Suite 1100 Rochester NY 14607 DEPARTMENT: OBGYN SCHEDULE: 8a-430p Position Summary: As an essential part of the care team, the Medical Assistant Coordinator acts as a 'Telehealth Concierge'. Minimum Qualifications: NA Required Licensure/Certification: NA RESPONSIBILITIES Assists providers and patients by discussing Telehealth services with patients.
PCA (Personal Care Assistant) Maxim Healthcare Services IncPCA (Personal Care Assistant)Rochester, NYMaxim Healthcare Services is hiring for a Personal Care Assistant to provide support services to assist clients with personal, physical mobility and therapeutic care needs. Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required.
NewTeam Medical Secretary- Home Care (Full time, day shift) Rochester Regional HealthTeam Medical Secretary- Home Care (Full time, day shift)Rochester, New YorkRochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a “High Performing Home Care Agency,” further highlighting its commitment to exceptional patient care and clinical excellence.
Patient Care Technician - PCT Fresenius Medical CarePatient Care Technician - PCTFairport, New YorkAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Training & Workforce Support Coordinator- Home Care (Full time, day shift) Rochester Regional HealthTraining & Workforce Support Coordinator- Home Care (Full time, day shift)Rochester, New YorkThis role manages day to day logistics, trainee communication, documentation, and scheduling while also providing coaching, barrier removal support, and career navigation to individuals pursuing PCA, HHA, and CNA pathways. Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide.