NewCall Center Representative 3,(SG -17) (NYHELPS) Item# 01827 New York State Thruway AuthorityCall Center Representative 3,(SG -17) (NYHELPS) Item# 01827Rochester, NY$63,361–$80,655 / yearNon-Competitive Qualifications for appointment under the NYHELPS Program: For appointment to a Call Center Representative 3 you must have: High school graduation or equivalency AND four (4) years of experience in a position where your primary responsibility was providing customer service to the general public either in an environment with substantial face-to-face interaction or in a call center environment. Provisional and/or Non-Competitive promotion (NCP) qualifications: You must be a qualified employee of the Office of the New York State Comptroller; AND have had one year of permanent competitive or 55-b/55-c service as a Call Center Representative 2 or Call Center Representative 2 (Spanish Language) (SG-14).
Customer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Rochester, New York$21–$22 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Customer Service Supervisor SPECTRUMCustomer Service SupervisorRochester, NY$55,600–$88,600 / yearGrow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide.
Care Center Representative MVP ServiceCare Center RepresentativeRochester, New YorkWe are seeking a Care Center Representative to serve as the first point of contact for members and customers, providing accurate information, resolving concerns, and ensuring a positive customer experience with every interaction. An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace .
Automotive Service Advisor – Customer Service & Sales Focus Turner Auto CareAutomotive Service Advisor – Customer Service & Sales FocusWebster, New York$50,000–$55,000While our name honors the three Turner brothers who founded the shop in 1968, today we're led by Scott and Vicki Bartlett, who have continued the tradition of honest service, quality repairs, and exceptional customer care. We're looking for someone who can create an outstanding customer experience, guide customers through important vehicle decisions, manage shop workflow, and help keep our entire operation running smoothly.
Customer Service Desk Honeoye Falls Market PlaceCustomer Service DeskHoneoye Falls, NY$18–$20 / hourPart timeYour day to day as a Customer Service Desk Clerk - HFMPAt Honeoye Falls Market Place, every store position plays a crucial role in our ongoing success, contributing significantly to the customer experience. Additionally, candidates must be physically prepared to stand, walk, lift, and bend for extended periods, and they should either have the ability to reliably commute or be planning to relocate before starting employment.
Consumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New York$17.20–$17.75 / hourThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Call Center Manager PaylocityCall Center ManagerRochester, NYRemote$74,600–$110,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
Customer Care Advocate IA - Rochester Excellus BCBSCustomer Care Advocate IA - RochesterRochester, New YorkThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Licensed Insurance Customer Service Rep - Personal Lines The Insurance Marketplace AgencyLicensed Insurance Customer Service Rep - Personal LinesRochester, NY$60,000–$75,000 / yearOur agency is also recognized by carriers and often invited to serve on industry boards and councils, showcasing the level of trust and professionalism behind our work. At the Insurance Marketplace Agency in Rochester, NY, you will join a family-owned independent agency that has been rooted in the community for more than years.
Call Center Representative II University of RochesterCall Center Representative IIRochester, New YorkProvides communication support services including general clerical, general information, wayfinding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NY$17.20–$17.75 / hourPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Call Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeRochester, New York$17–$20 / hourSince opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Tax Refund Customer Service (Remote) VertacallTax Refund Customer Service (Remote)Wyoming, WyomingRemoteA customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency. • Serve as an ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.
Scheduling Specialist Finger Lakes Community HealthScheduling SpecialistGeneva, NYAbout Finger Lakes Community Health: Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life.
NewAssoc Manager, Customer Experience CoreLogic IncAssoc Manager, Customer ExperienceRochester, NYCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Manage the client relationship through weekly and monthly client status update meetings, annual business reviews, escalation resolution, adhering to Service Level Agreements, and maintaining high work quality.
Customer Care Escalations Associate (Property Tax) CoreLogicCustomer Care Escalations Associate (Property Tax)Rochester, NYCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world.
Inside Sales Center Agent - Rochester, NY Andersen CorporationInside Sales Center Agent - Rochester, NYRochester, NY$18–$25 / hourWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, "RbA").
Customer Care Specialist ESL Federal Credit UnionCustomer Care SpecialistRochester, NYOperational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets.
NewCustomer Service Representative (Remote - Rochester, NY) Maximus IncCustomer Service Representative (Remote - Rochester, NY)Rochester, NYRemoteMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans.