NewCustomer Service Representative Tryfacta, IncCustomer Service RepresentativeSan Diego, CA$22.53–$32.67 / hourRespond to a broad range of inquiries from customers related to payment of tolls, pre-paid FasTrak accounts, and general questions about the toll road and the express lanes; most customer interaction is by telephone, as well as in person, via email or mail. Contact and provide information to customers about toll amounts due; educate customers about payment options; prepare collection notices for overdue account balances; diffuse difficult customer situations and facilitate account resolution.
NewPatient Care Coordinator San Diego Periodontics & Implant DentistryPatient Care CoordinatorSan Diego, California$23–$28If you're an excellent communicator who learns quickly, enjoys helping people, takes pride in doing things correctly, and wants to develop valuable skills in a professional healthcare environment, we'd love to hear from you. Job Overview: We are a high-quality, patient-focused periodontics and dental implant practice in San Diego seeking a professional, organized, and proactive Patient Care Coordinator to join our team.
Customer Service Representative eTeam Inc.Customer Service RepresentativeSan Diego, CA$24 / hourProvide exceptional service to inbound customers over the phone and via email to place new orders and provide availability and delivery information. " Responsible for the timely and accurate data entry and input of customer orders into our Enterprise Resource Planning (ERP) system.
Call Center Manager Military, Veterans and Diverse Job SeekersCall Center ManagerSan Diego, CaliforniaExcellent written and oral communication skills, able to perform research, confirm accurate information and appropriately share relevant information to appropriate parties. 3 years of experience as a Medical Call Center Representative, Medical Customer Service Representative, or related roles with a robust knowledge of the medical field, authorization requirements, HIPAA, GCP, HSP.
Care Manager Integrated Resources, IncCare ManagerSan Diego, CaliforniaFull timeProvide information to members and providers regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and Health Services policies and procedures, and criteria. Essential functions include monitoring inpatient and intermediate level of care services related to mental health and substance abuse treatment to ensure medical necessity and effectiveness.
Customer Service Representative My Senior Health PlanCustomer Service RepresentativeSan Diego, CA$21.50–$24 / hourFull timeClient ExperienceServe as a friendly, professional point of contact via phone and emailRespond to client questions with clarity, empathy, and urgencyConduct verification and follow-up calls to support client satisfactionOperations & SupportProcess insurance applications with accuracy and attention to detailMaintain and update client records in CRM systems (Salesforce/HubSpot)Prepare and send client kits and documentationTrack application status and coordinate with insurance carriersTeam CollaborationRoute qualified leads to the sales teamSupport post-sale follow-up and satisfaction surveysAssist with administrative tasks and special projects as neededRequirements:High School Diploma/GED + 1 year of admin experience, or associate's degree. What You'll DoAs a Customer Service Representative, you'll be the connection point between our clients, sales team, and insurance partners assuring every interaction is handled with care and precision.
Registered Nurse - Urgent Care Talent Software Services, Inc.Registered Nurse - Urgent CareChula Vista, CA$47.30–$62.60 / hourThe ideal candidate will provide high-quality, patient-centered nursing care in a fast-paced Urgent Care setting while collaborating with physicians and interdisciplinary healthcare teams. Current Basic Life Support (BLS) certification for Healthcare Providers (American Heart Association or equivalent CPR/AED certification).
Patient Service Representative II, Call Center Family Health Centers of San Diego, Inc.Patient Service Representative II, Call CenterSan Diego, CA$25.91–$30.18 / hourServices include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women's care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.
Care Worker Integrated Resources, IncCare WorkerSan Diego, CaliforniaContractorLocated services for patients with the goal of supporting the coordination of care such that members are able to access care in a timely manner and to remain in the least restrictive level of care appropriate to their functioning. Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates.
Call Center Representative I - (Arabic or Spanish Speaking preferred) Neighborhood HealthcareCall Center Representative I - (Arabic or Spanish Speaking preferred)Escondido, CA$22–$29.41 / hourPart timeWhile this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a Healthcare Call Center Representative at Neighborhood Healthcare, you will play a crucial role in ensuring our patients receive the care and assistance they need.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterSan Diego, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Call Center Representative-1:00pm-9:30pm-Weekends Required (NOT REMOTE) Liberty Military HousingCall Center Representative-1:00pm-9:30pm-Weekends Required (NOT REMOTE)San Diego, CaliforniaRemote$21–$24.50 / hourFull timeAs a Liberty Military Housing Call Center Representative , you will be r esponsible for providing customer service and assistance to the residents of Liberty Military Housing by addressing their needs and concerns and responding efficiently and accurately. Contact the applicable public service response organization (fire department, police, EMS, etc) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and National Call Center Manager.
Lead, Call Center Scheduler Military, Veterans and Diverse Job SeekersLead, Call Center SchedulerSan Diego, CaliforniaThe Call Center Lead will serve as a liaison between MPF Scheduling department and various MPF clinic managers/supervisors and physicians in identifying and resolving department scheduling issues and implementing workflows and process guidelines. Position will onboard all new staff, including training, weekly quality reviews and audit of recorded phone calls to provide daily feedback to staff to ensure they have appropriate comprehension and accuracy before being EPIC independent.
Diet Clerk- Call Center - Per Diem - 4S Ranch Scripps HealthDiet Clerk- Call Center - Per Diem - 4S RanchSan Diego, CAResponsibilities include processing diet orders, assisting patients with menu selections, and distinguishing between food and medication allergies, maintaining current diet orders and menus to ensure compliance to the physician diet order. Required Qualifications: SD County Food Handler Card, or Food Safety Certificate, or able to pass Food Handlers test given by certified manager or designee within 30 days of hire.
Rehab Services Front Desk/Call Center Specialist Military, Veterans and Diverse Job SeekersRehab Services Front Desk/Call Center SpecialistSan Diego, CaliforniaTypical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. Ability to work under pressure, demonstrate computer skills and ability to multi-task between multiple systems during calls.
Call Center Representative Nan McKay & Associates IncCall Center RepresentativeEl Cajon, CAEducation equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science, or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work. SUMMARY: This position is responsible for providing high quality customer service by receiving incoming calls, answering questions, solving problems, and providing program information to clients.
Contact Center Agent Independent Living Systems LLCContact Center AgentSan Diego, CAThe Contact Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. Handle a high-volume of inbound and/or outbound calls, providing accurate information on healthcare services, scheduling, and member and provider inquiries in a professional, courteous, compassionate and empathetic manner.
NewLVN - Call Center - 4S Ranch Scripps HealthLVN - Call Center - 4S RanchSan Diego, CAYou will thrive in an environment where team members are engaged and committed to providing excellent care and making a difference in the lives of their patients and their teammates So, if you're open to change, go ahead and unlock your potential. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Contractor- Patient Recruitment Specialist Bilingual Spanish (West Coast, U.S.) Profound Research LLCContractor- Patient Recruitment Specialist Bilingual Spanish (West Coast, U.S.)Carlsbad, CABroad Organizational Exposure: Gain visibility across the full lifecycle of clinical research - from study startup through closeout - working cross-functionally with clinical, finance, and operations teams. Whether you're looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.
Limited Service Spanish Bilingual Call Center Supervisor MaximusLimited Service Spanish Bilingual Call Center SupervisorSan Diego, CAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .