NewRetail Customer Service Lead PetSmartRetail Customer Service LeadSt Petersburg, FLPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
Community Pharmacy Total Care Outbound Customer Care Representative II Elevance Health IncCommunity Pharmacy Total Care Outbound Customer Care Representative IITampa, FLAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Specialist Canine Cabana LLCCustomer Care SpecialistValrico, FLIf you are a dedicated Customer Care Specialist with a passion for dogs and a commitment to exceptional service, apply now to join the Canine Cabana team in providing premium pet lodging services and care! The Customer Care Specialist will be responsible for providing exceptional customer service to clients, both in person and over the phone.
NewCUSTOMER CARE REP - PAY $15-16/HR. DEP ON EXP Rooms To GoCUSTOMER CARE REP - PAY $15-16/HR. DEP ON EXPSeffner, FL$15–$16 / hourThere has never been a better time to join the Rooms To Go family, and as we continue to grow, an increasing number of opportunities are available for our team members to expand and grow their careers into specialized care positions, team leaders and supervisors or managers within the Customer Care department. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience.
Customer Care Specialist AxoGen IncCustomer Care SpecialistTampa, FL$23–$26 / hourExecute Customer Care Department critical tasks such as order processing from customers and area sales managers (ASM), billing, basic inventory management, complaint handling, partnering with other internal departments on customer and patient inquiries, and managing delayed or misrouted shipments. The Customer Care Specialist is crucial to the function of Axogen by acting as an intermediary between the medical facilities, sales team, internal Axogen departments, and external shipping companies to process domestic shipping requests and ensure required product is delivered to the destination.
Patient Support / Customer Care Specialist TempExpertsPatient Support / Customer Care SpecialistClearwater, FLTempExperts is partnering with a rapidly growing healthcare technology organization to hire 10+ Patient Support / Customer Care Specialists due to increased patient demand. This is an excellent opportunity to join a mission-driven company that is transforming patient recovery through innovative medical technologyall while building a stable and rewarding career.
Customer Care Specialist TempExpertsCustomer Care SpecialistClearwater, FLTempExperts is partnering with a rapidly growing healthcare technology organization to hire 10+ Patient Support / Customer Care Specialists due to increased patient demand. This is an excellent opportunity to join a mission-driven company that is transforming patient recovery through innovative medical technologyall while building a stable and rewarding career.
Customer Care Rep - Pay $15-16/hr. Dep on Exp Rooms To Go.com IncCustomer Care Rep - Pay $15-16/hr. Dep on ExpFL$15–$16 / hourp>Associates in our Customer Care department: • make and receive phone calls from customers • responsible for resolving customer issues • arranging merchandise exchanges • making customer accommodations • advising customers with solutions for their needs • scheduling service visits to customers' homes • coordinating all other services for Rooms To Go customers. There has never been a better time to join the Rooms To Go family, and as we continue to grow, an increasing number of opportunities are available for our team members to expand and grow their careers into specialized care positions, team leaders and supervisors or managers within the Customer Care department.
NewHealth Care Customer Service Representative State Collection ServiceHealth Care Customer Service RepresentativeTampa, FLAs a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-techenvironment, resolving general questions regarding insurance, financial assistance, and processing payments. The GREAT STATE TEAM is seeking RemoteHealth Care Customer Service Representatives to join our fast-growing teams!
Customer Care Advocate MetLife IncCustomer Care AdvocateTampa, FLRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
NewCustomer Care Agent Vital Records ControlCustomer Care AgentOldsmar, FL$16.50–$17.50 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIRiverview, FLHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Specialist CardioCommand, Inc.Customer Care SpecialistTampa, FLActive ownership and coordination of all customer-related activities from inquiry and quotation through order execution, product support, Return Material Authorizations (RMAs), shipment completion, and ongoing communication. · RMA Coordination: Initiate and coordinate RMAs, manage communications and documentation, and ensure RMAs are tracked and progressed according to expectations.
NewBluemercury Customer Care Specialist - Full time, Various Schedule - W/ Rotating weekends Macy's IncBluemercury Customer Care Specialist - Full time, Various Schedule - W/ Rotating weekendsTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. The Bluemercury Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
Bluemercury Customer Care Specialist - Full Time - Hybrid, various schedules with weekend days Macy's IncBluemercury Customer Care Specialist - Full Time - Hybrid, various schedules with weekend daysTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. The Bluemercury Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
Customer Care Representative I Quest Diagnostics IncCustomer Care Representative ITampa, FLEffectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Customer Care Representative I - Bilingual (Spanish/English) Quest Diagnostics IncCustomer Care Representative I - Bilingual (Spanish/English)Tampa, FLEffectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Patient and Customer Care Representative GoodVetsPatient and Customer Care RepresentativeTampa, FloridaAs a Patient and Customer Care Representative (PCCR), you will play a vital role both as a part of the client and patient care teams, ensuring seamless client experiences while supporting our clinical team in providing excellent veterinary care. This unique role encourages you to float between direct animal care and client services -- utilizing a broad skillset, contributing to hospital efficiency, and strengthen the bond between our medical team, clients, and patients.
NewCustomer Care Representative I Quest DiagnosticCustomer Care Representative ITemple Terrace, FLli>Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may includevoice, mail, email, chat, AI related inquiries, etc.
Customer Care Manager - State Farm Agent Team Member Jamie Pelzer - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberTampa, FLSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Bloomingdale''s Credit Customer Care Specialist, Full time - Various Schedule w/4 of 8 weekend days Macy's IncBloomingdale''s Credit Customer Care Specialist, Full time - Various Schedule w/4 of 8 weekend daysTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Collaboration: Partners with stores, suppliers, distribution centers, buyers, and senior executives to address complex or urgent matters, demonstrating that strong relationships are what set us apart as "Like No Other Store in the World.".
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentBrandon, FLAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Healthcare Customer Care Agent (Temp-to-Perm) IvyrehabHealthcare Customer Care Agent (Temp-to-Perm)Tampa, FloridaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
NewCustomer Care Representative ICP GroupCustomer Care RepresentativeTampa, FL$20–$22 / hourICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.
Customer Care Manager ICP GroupCustomer Care ManagerTampa, FLFull timeIn this role you will be responsible for the following:Lead, coach, and manage a team of Supervisors and Customer Care Representatives across daily activities including order entry, phone support, and Salesforce case management. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Brandon, FLThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewCustomer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorTampa, FLRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Service Rep. - Call Center - Temp-To-Perm Iron Bow TechnologiesCustomer Service Rep. - Call Center - Temp-To-PermTampa, FLli>Learn information required to effectively provide information to clients as it relates to inquiries concerning pre-existing conditions, knowledge of policies and riders, identification of other insurance and coordination of benefits, benefit exclusions, administration of direct pay, credit card payment, debit accounting and other enrollment and billing transactions. Ability to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
Florida Claim Customer Service Representative Auto Club GroupFlorida Claim Customer Service RepresentativeTampa, FloridaBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. The Auto Club Group is seeking a Florida Claim Customer Service Representative who will be responsible for taking first notice of loss, handling claim inquiries, initiating claim services and handling low-complexity, one-touch claims in a call center environment.
Florida Claim Customer Service Representative AAA Southern New EnglandFlorida Claim Customer Service RepresentativeTampa, FLp>By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. What you will do: The Auto Club Group is seeking a Florida Claim Customer Service Representative who will be responsible for taking first notice of loss, handling claim inquiries, initiating claim services and handling low-complexity, one-touch claims in a call center environment.
NewContact Center Customer Service Representative Valor VIPContact Center Customer Service RepresentativeTampa, FLWe deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 7 .
Call Center Sales and Customer Support Agent - T-Mobile - 6/23 OneTouch DirectCall Center Sales and Customer Support Agent - T-Mobile - 6/23Tampa, FL$30,000–$65,000p>Join OneTouch Direct as a Call Center Sales and Customer Support Agent in Tampa, FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! In this sales position, you will: Take inbound and make outbound calls to potential and existing customers promoting products and services.
Customer Service Representative - AT&T OneTouch DirectCustomer Service Representative - AT&TTampa, FL$30,000–$50,000Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience. As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services.
NewContact Center Customer Service Representative MCIContact Center Customer Service RepresentativeTampa, FLWe deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Director, Customer Experience Product Ashley Furniture Industries IncDirector, Customer Experience ProductTampa, FLp>Proficiency in data analysis using SQL or advanced Excel to query service data, calculate operational metrics (CSAT, NPS, AHT, FCR), and build dashboards in BI tools like Tableau or Power BI for ongoing performance monitoring. Proven ability to design and ship improvements to CRM workflows, case management, IVR routing, and self-service features that measurably improve CSAT/NPS and operational efficiency.
Customer Service Representative TechStaff, IncCustomer Service RepresentativeTampa, FLdiv>Hourly Rate: $15.00Hours – M-F 8:00 AM – 5:00 PMDuration: January 2026 – June 2026Locations & Roles:. Plant City Community Resource Center (307 Michigan Avenue, Plant City 33563).
Director Customer Service AI Product Ashley Furniture Industries IncDirector Customer Service AI ProductTampa, FLTranslate customer journeys and voice-of-customer insights into detailed product requirements and user stories for features like virtual assistants, agent assist, intelligent routing, and knowledge search, lowering average handle time and improving first-contact resolution. • Working knowledge of machine learning, NLP, and large language models to frame customer service problems; ability to evaluate models using metrics such as intent accuracy, resolution rate, and precision/recall for real-world performance.
NewEntry-Level In-Person Customer Service Representative (Bilingual) MCI CareersEntry-Level In-Person Customer Service Representative (Bilingual)Tampa, FLMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Senior Customer Service Representative-Part-time Trulieve Cannabis CorpSenior Customer Service Representative-Part-timeClearwater, FLMust be able to work seated and standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks. These interactions whether assistance calls or escalations are formally documented and shared with leadership to understand coaching and training needs and to assess all escalations to understand root cause and develop new processes to improve the customer experience.
Pharmacy Technician. Data Entry/Customer Service (2nd Shift) CVS Health CorpPharmacy Technician. Data Entry/Customer Service (2nd Shift)Tampa, FL$17–$25.15 / hourp>Although Omnicare pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with the company's mission, allowing our customers to focus on giving their patients the best care. Day In The Life: As a Front End Pharmacy Technician, you will perform order entry tasks and collaborate with other team members in the medication dispensing process at our closed-door pharmacy.
Pharmacy Technician, Data Entry/Customer Service (2nd Shift) CVS Health CorpPharmacy Technician, Data Entry/Customer Service (2nd Shift)Tampa, FL$17–$25.15 / hourli>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Although Omnicare pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with the company's mission, allowing our customers to focus on giving their patients the best care.
Customer Service Representative - Billing II Quest Diagnostics IncCustomer Service Representative - Billing IITampa, FLResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Customer Service Representative - Billing II (Bilingual - English/Spanish) Quest Diagnostics IncCustomer Service Representative - Billing II (Bilingual - English/Spanish)Tampa, FLResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsTampa, FLFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Customer Service Representative Bern's Steak HouseCustomer Service RepresentativeTampa, FLp>Bern's Steak House's customer care team strives to ensure that our patrons have a memorable evening by helping to curate every detail of their dining experience. From providing caring, compassionate and enthusiastic service over the phone to communicating guest needs to the appropriate departments, this position requires a high level of attention to detail and ability to multitask in a very fast-paced call center environment.
Customer Service Center Rep BayCare Health SystemCustomer Service Center RepTampa, FLRemoteResponsibilities: Responsible for supporting the physician's office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts. Join the team that is revolutionizing health care - BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians.
NewCustomer Service HILLSBOROUGH TRANSIT AUTHORITYCustomer ServiceTampa, FLp>POSITION PURPOSE: Receives and analyzes customer inquiries regarding HART services and provides optimum schedule/routing information as well as system wide information via telephone, fax, Telecommunication Device for the Deaf (TDD) or in person. Receives and records calls customer concerns, routes them to the appropriate personnel via Community Report Tracking Program or immediately rectifies the concern if possible.
NewEntry-Level Tolling Customer Service (Bilingual) MCIEntry-Level Tolling Customer Service (Bilingual)Tampa, FLWe deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
NewEntry-Level In-Person Customer Service Representative (Bilingual) MCIEntry-Level In-Person Customer Service Representative (Bilingual)Tampa, FLWe deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
NewCustomer Service Representatives Collabera TechnologiesCustomer Service RepresentativesTampa, FL$20.50–$21 / hourstrong> Nice-to-Have Skills: Possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error-free processing of financial transactions.