Customer Care Agent Star Group LPCustomer Care AgentWoodbury, NYYou will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
NewBilingual Customer Care Representative - State Farm Agent Team Member Carl Ferraro State FarmBilingual Customer Care Representative - State Farm Agent Team MemberBrooklyn, NY$52,000–$60,000 / yearCarl Ferraro State Farm is hiring a Customer Care Representative in Brooklyn, NY who finds meaning in helping customers prepare for the unexpected and make coverage decisions that fit their lives, goals, and families. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies.
Customer Care Manager - State Farm Agent Team Member Jacquelyn Jacobson - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberCommack, NYSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Service Manager, Airport Customer Care (New York City, NY, US) American Airlines MexicoCustomer Service Manager, Airport Customer Care (New York City, NY, US)New York City, NY$51,000–$86,500 / yearOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Customer Care Manager - State Farm Agent Team Member Joe Namy - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberStamford, CTThe Namy Agency is actively seeking a reliable team member who is willing to do what is needed to ensure team success, whether that be working in our Stamford or Bronx location. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.
Customer Care Associate BrigitCustomer Care AssociateNew York City, New YorkThe actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly.
Operations Assistant, Customer Care International Cosmetics & PerfumesOperations Assistant, Customer CareNEW YORK, NYFull timeOVERVIEW: The Operations Assistant – Customer Care supports the Customer Care Manager by ensuring efficient operational processes, monitoring key performance indicators (KPIs), and facilitating cross-functional communication between the customer care team and warehouse operations. This role is responsible for tracking customer experience metrics such as CSAT, managing operational workflows, and leveraging systems including SAP, eVisibility, Shopify, and Gorgias to maintain seamless order and customer support operations.
Animal Health Customer Care Specialist - Hybrid after training Wedgewood PharmacyAnimal Health Customer Care Specialist - Hybrid after trainingNew York City, KansasAll Customer Care employees participate in regular shift bids where work schedules are awarded to each employee based on tenure and performance. At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care.
Customer Care Specialist II Saia IncCustomer Care Specialist IINewark, NJ$22.40–$27.30 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Director Insights Intelligence Post Sale Customer Care 1-800-Flowers.com IncDirector Insights Intelligence Post Sale Customer CareNYDuties and responsibilities of the Director, Insights Intelligence include but are not limited to the following: Deliver Insights That Drive Action: Translate customer data across CSAT, NPS, sentiment, and Voice of the Customer into clear, actionable strategies that leaders can operationalize. Partner to Deliver Impact: Work cross-functionally to ensure insight-driven actions are defined, tracked, and result in measurable improvements.
Senior Director, Customer Care David Yurman EnterprisesSenior Director, Customer CareLyndhurst, New JerseyReporting to the VP of OMNI Operations, this role is responsible for day-to-day operations, performance management, and continuous improvement of a multi-channel Customer Care function, including inbound/outbound contact center operations and after-sales service (repairs). Partner with Digital/IT teams to optimize Customer Care systems, including Salesforce Service Cloud, Order Management, Marketing Cloud, and Experience Cloud, Commerce Cloud for OOBO and CSC.
Customer Care Representative Medical Manufacturing TechnologiesCustomer Care RepresentativeNJIn this role, you'll be the first point of contact for our customers, delivering responsive and accurate service that keeps our business moving forward. If youre driven by precision, energized by problem-solving, and passionate about providing exceptional service, we'd love to hear from you.
Healthcare Customer Care Specialist- New Hyde Park Kuehne + Nagel International AGHealthcare Customer Care Specialist- New Hyde ParkNY$23–$25 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
NewHealthcare Customer Care Specialist Kuehne + Nagel International AGHealthcare Customer Care SpecialistNY$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). Seja ajudando a entregar medicamentos que salvam vidas, desenvolvendo soluções de transporte sustentáveis ou apoiando as nossas comunidades locais, a sua carreira contribuirá para muito mais do que você pode imaginar.
Senior Manager, Analytics (Customer Care) Angi IncSenior Manager, Analytics (Customer Care)NYRemote$155,000–$210,000 / yearRun a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly. Proven track record stewarding executive-facing reporting cadences-ideally weekly business reviews-with a strong ability to translate metric movements into business narratives.
Security Officer Customer Care Patrol Monitor Allied UniversalSecurity Officer Customer Care Patrol MonitorEnglewood Cliffs, NJJoin Allied Universal at a dynamic technology location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service and communication. Conduct regular and random patrols throughout office spaces, lobbies, parking areas, and perimeter locations to help identify unusual activity and/or conditions that may need attention.
Customer Service and Billing Rep-Home Care-DME- Eatontown, NJ-Per Diem Hackensack Meridian HealthCustomer Service and Billing Rep-Home Care-DME- Eatontown, NJ-Per DiemEatontown, New JerseyPer diemResponsibilities: Responsible for all functions of order taking, computer entry of orders, medical documentation, insurance verification, authorization, and billing as well as office support services within the business line. Assist other staff members as needed, by completing various tasks as requested (i.e., coordinates deliveries/pickups with Patient Service Techs).
NewAir Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGAir Logistics Healthcare Customer Care SpecialistNYAs an Air Logistics Healthcare Customer Care Specialist with QuickSTAT, you will support time-sensitive healthcare, pharmaceutical, and clinical trial shipments by coordinating shipment activity, monitoring progress, and keeping clients informed throughout the process. You will plan and coordinate shipments according to client requirements, ensure orders are entered and communicated accurately, and work closely with internal teams and logistics partners to support compliant, timely movement of shipments.
Senior Customer Care Lead ShareBite, Inc.Senior Customer Care LeadNYRemote$65,000–$75,000 / yearThis role is split across two key areas: Group Order Operations, where you will manage real-time order execution and client relationships with a high degree of ownership, and Care Team Operations Projects, where you will contribute to a variety of product and process improvement initiatives. The base compensation range for this role is $65,000 - $75,000 per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location.
NewU-Box Customer Care Representative (Non-CDL) U-HaulU-Box Customer Care Representative (Non-CDL)Jamaica, NY$26–$28 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs.
NewU-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Staten Island, NY$21.86–$31.95 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Power Washing and Window Cleaning Customer Care Crew Leader Shine of Long IslandPower Washing and Window Cleaning Customer Care Crew LeaderHicksville, NY$18–$20 / hourYou’ll drive one of our Shine vehicles to various customers’ homes or businesses (typically with another Shine team member) throughout the day and perform our services specific to that customer’s needs. Candidates with auto detailing, maid or maintenance, interior or exterior cleaning or landscaping/irrigation experience who enjoy working outside are encouraged to apply!
Entry Level | Customer Care Coordinator | Online Aisles & AbroadEntry Level | Customer Care Coordinator | OnlineNew York, New YorkRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.
Customer Care Representative- Hybrid Rentokil Initial plcCustomer Care Representative- HybridLynbrook, NY$17–$27 / hourBy applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet.".
NewSea Logistics Customer Care Manager, Key Accounts Kuehne + Nagel International AGSea Logistics Customer Care Manager, Key AccountsJersey City, NJ$90,000–$110,000 / yearThe Healthcare Sea Logistics Customer Care Manager serves as the dedicated customer-facing owner for assigned healthcare & perishable accounts, ensuring a high-touch, compliant, and consistent customer experience. Lead Hyper-Care activities, including daily customer communications, shipment oversight, issue resolution, escalation management, and progress updates to customers, sales teams, and senior leadership.
Customer Care Consultant JushiCustomer Care ConsultantLittle Ferry, New JerseyOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
BDC Customer Care Specialist Tantillo Auto GroupBDC Customer Care SpecialistSt. James, New YorkSuccessful candidates will have ability to multi-task, be a team player, have a pleasant personality and experience working with customers over the phone. As an Automotive BDC Representative, you will be directly responsible for monitoring and following up with potential customer leads received via internet, phone, and visits to the dealership.
NewCustomer Care Representative- Hybrid RentokilCustomer Care Representative- HybridLynbrook, New YorkBy applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet.".
Group Product Manager, Customer Care Tools The Farmer's Dog IncGroup Product Manager, Customer Care ToolsNY$200,000–$210,000 / yearAs Group Product Manager, you will own the strategy, roadmap, and execution for our Customer Care Tools and Intelligence (CCTI) pod - the team building tooling that empowers our Customer Care advisors to provide iconic care, thereby increasing customer acquisition and retention - while simultaneously shaping how those tools evolve into a broader platform that also power our consumer-facing experiences. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.
Customer Care Business Specialists Atrium Staffing LLCCustomer Care Business SpecialistsNew York, NY$16–$17 / hourClient Overview: Join a rapidly growing technology leader in the beverage, medical, and industrial gas industry that is redefining how customers experience supply chain and account support. You will support customers across beverage, industrial, and medical gas services while collaborating closely with Retail Managers, Vendors, Key Account Managers, and business owners.
NewCustomer Care Specialist - Remote NJ Globe Life AIL - McQuade OrganizationCustomer Care Specialist - Remote NJJersey City, NJRemoteFull timeDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Customer Care Navigator, Spanish Speaking - Brooklyn, NY EmblemHealth IncCustomer Care Navigator, Spanish Speaking - Brooklyn, NYBrooklyn, NY$56,160–$99,360 / yearCollaborate with enterprise team members on member retention efforts and special projects within the location including: Care Management and Quality to understand member needs in the community as they relate to gaps in care; and quality efforts to provide effective in person and outreach services within the community. Proactively research Emblem Health member issues utilizing multiple enterprise systems and data to explain and resolve complicated customer service issues, close care gaps, helping complete HRAs, enabling higher retention of members within the neighboring community.
Customer Care Navigator EmblemHealth IncCustomer Care NavigatorNY$56,160–$99,360 / yearCollaborate with enterprise team members on member retention efforts and special projects within the location including:Care Management and Quality to understand member needs in the community as they relate to gaps in care; and quality efforts to provide effective in person and outreach services within the community. Proactively research Emblem Health member issues utilizing multiple enterprise systems and data to explain and resolvecomplicated customer service issues, close care gaps, helping complete HRAs, enabling higher retention of members within the neighboring community.
Customer Care Representative Edenred SACustomer Care RepresentativeNJActively participate as a CSI team member by offering ideas and input to support and enhance current CSI products, processes, and programs, and work collaboratively to ensure customer success. Manage and provide all necessary customer services, including but not limited to product delivery, supplier enablement, supplier support, and ongoing account support.
Associate Director, Amazon Personal Care Customer Business Development Unilever PlcAssociate Director, Amazon Personal Care Customer Business DevelopmentNYRemote$146,200–$219,400 / yearThe Associate Director, Amazon PC Customer Business Development (CBD) is responsible for leading the strategic and commercial relationship with Amazon for Unilever's 1P Personal Care portfolio including brands such as Dove, Dove Men, Degree, Shea Moisture, Axe and Olly Body Wash. This role serves as the primary liaison with the Amazon Mass Beauty Vendor Manager, including responsibility for leading Annual Vendor Negotiations (AVN), finding joint value creation opportunities in trade investments, terms and initiatives.
Customer Care (Platform Adoption Specialist) - New York - (F/M/X) DeepkiCustomer Care (Platform Adoption Specialist) - New York - (F/M/X)New York, New York$75,000–$90,000Deepki’s teams are dedicated to making an impact by harnessing data to transform the world’s most carbon-intensive industry into a force for good for the planet, and creating virtuous real estate. We are seeking a highly motivated and customer-centric Customer Care (Platform Adoption Specialist) to join our dynamic team to manage our US customers based in our US office in NYC.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)NY$21.86–$31.95 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewU-Box Customer Care Representative (Non-CDL) U-Haul International IncU-Box Customer Care Representative (Non-CDL)Jamaica, NY$26–$28 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorNew York, NYRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Service Representative - State Farm Agent Team Member Greg D'Amico - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMassapequa Park, NYAs a Customer Service Representative - State Farm Agent Team Member with Greg D'Amico - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I attended a local university and later went on to Touro Law School, bringing a detail-oriented and thoughtful approach to how we serve our customers and support our team.
Customer Service Representative - State Farm Agent Team Member Tawanda Jackson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberJersey City, NJWhether answering inquiries, assisting with policy changes, or guiding customers through the claims process, you’ll play a key role in creating exceptional experiences. This isn’t just a job—it’s a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited.
Customer Service Representative - State Farm Agent Team Member Gregory Mehrhoff - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHolbrook, NYAs a Customer Service Representative - State Farm Agent Team Member with Gregory Mehrhoff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Whether we’re helping someone choose the right auto coverage, protecting a family with life insurance, or supporting a small business, we take pride in guiding our clients with care and professionalism.
Customer Relations Representative - State Farm Agent Team Member John Fischer - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberIslandia, NYIf you’re seeking a high-energy, high-volume workplace where you’ll feel accomplished and valued every day, we’d love for you to join our growing team! Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Vice President Customer Operations Delta Dental of California Inc.Vice President Customer OperationsNY$188,400–$435,400 / yearDemonstrated success leading large-scale, cross-functional initiatives, partnering effectively with clinical, network development, product, technology, legal, and business operations teams. The Vice President of Customer Operations reports to the Executive Vice President, Chief Operating Officer and is responsible for leading the transformation of customer care and operational excellence across the enterprise.
Senior Manager, Customer Experience Technical Operations Zip Co LtdSenior Manager, Customer Experience Technical OperationsNY$110,000–$138,000 / yearProactively identify opportunities to expand AI capabilities across agent assist, workflow automation, QA, and Voice of the Customer insights; evaluate available solutions (build or buy), close capability gaps, and drive adoption across CX and cross-functional teams. Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
Customer Retention Specialist - State Farm Agent Team Member Manizha Parand - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberHauppauge, NYWhether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Customer Service Representative - State Farm Agent Team Member Pedriena Wheeler - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSpring Valley, NYAs a Customer Service Representative - State Farm Agent Team Member with Pedriena Wheeler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Director Software Engineering - Customer Innovation Lab LexisNexisDirector Software Engineering - Customer Innovation LabNew York, New YorkExcellent problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, and non-technical domain experts, including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums.
Sr Product Marketing Manager - Competitive Intelligence & Voice of Customer Sinch ABSr Product Marketing Manager - Competitive Intelligence & Voice of CustomerNY$123,000–$154,000 / yearStrong experience building AI-powered agents and automated workflows, not just using LLMs, but designing and deploying agents that independently search, collate, tag, summarize, and distribute intelligence. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Referral & Authorization Care Coordinator Oshi Health, IncReferral & Authorization Care CoordinatorNY$45,000–$52,000 / yearAs our Care Coordinator specializing in Prior Authorizations & Referrals, you will manage back-office responsibilities including referral management, prior authorizations, specialty pharmacy & infusions, and medical records to help deliver and implement clinical strategies and support member care coordination in collaboration with a multidisciplinary clinical team. Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions.