NewCustomer Care Representative III CMC EnergyCustomer Care Representative IIIMassachusettsThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, certifications, etc. • Responsible for inbound and outbound customer calls to schedule, confirm, arrange service appointments from three or more programs and complete satisfaction surveys.
Customer Care Representative Tier II CMC EnergyCustomer Care Representative Tier IIMassachusettsThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, certifications, etc. Meet individual performance metrics consistently, including adherence, number of scheduled appointments, number of completed appointments, QA scores, and appointment cancellation rate. .
Customer Care Manager II PulteGroup IncCustomer Care Manager IIWestborough, MA$37–$44 / hourHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Advocate MetLife IncCustomer Care AdvocateWarwick, RIRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Customer Care Coordinator PulteGroup IncCustomer Care CoordinatorWestborough, MA$32–$36 / hourHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
NewWorksite Customer Care Account Management Director Massachusetts Mutual Life Insurance CompanyWorksite Customer Care Account Management DirectorSpringfield, MA$121,800–$159,800 / year2+ years of experience in a people leadership role managing direct reports, OR 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work, leading cross-functional initiatives, projects, or workstreams, and driving outcomes. The Worksite Customer Care Account Management Director is a key leadership role within the Worksite Customer Experience organization responsible for developing and executing strategies that ensure a best-in-class service experience and foster enduring, trusted relationships with our distribution partners.
Customer Care Representative Career Advancement Opportunities!! Casella Waste Systems IncCustomer Care Representative Career Advancement Opportunities!!Windham, CT$21–$22 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Customer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Windham, Connecticut$21–$22 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
NewU-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Webster, MA$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewCustomer Care Specialist in East Hartford, CT 06108 Amicis GlobalCustomer Care Specialist in East Hartford, CT 06108East Hartford, CT$19.94Roles and Responsibilities: We are seeking Customer Care Specialists to serve as the first point of contact for consumers seeking assistance with program information, account access, and password resets. Opportunity to make a direct impact by helping customers resolve important issues #CareerBuilder #Monster #Dice #Indeed #LinkedIn
NewWorksite Customer Care Account Management Director MassMutualWorksite Customer Care Account Management DirectorSpringfield, Massachusetts2+ years of experience in a people leadership role managing direct reports, OR 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work, leading cross-functional initiatives, projects, or workstreams, and driving outcomes. The Worksite Customer Care Account Management Director is a key leadership role within the Worksite Customer Experience organization responsible for developing and executing strategies that ensure a best-in-class service experience and foster enduring, trusted relationships with our distribution partners.
Customer Care Representative Career Advancement Opportunities!! Willimantic Waste Paper Co., Inc.Customer Care Representative Career Advancement Opportunities!!Windham, CT$21–$22 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Customer Care Specialist Veterans Sourcing GroupCustomer Care SpecialistEast Hartford, CTWe are seeking Customer Care Specialists to serve as the first point of contact for consumers seeking assistance with program information, account access, and password resets. This role requires strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a high-volume call center environment.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorChicopee, MA$33,410–$60,138 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care Coordinator TruGreenCustomer Care CoordinatorChicopee, MassachusettsCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)MA$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Service Representative Crum & Forster Holdings Corp.Customer Service RepresentativeGlastonbury, CTRemoteWe believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions.
Customer Service Representative Brian Booth - State Farm AgencyCustomer Service RepresentativeVernon, CONNECTICUTThis role focuses on educating clients on appropriate options, asking the right questions, proactively highlighting things they may not have considered, and most importantly being comfortable pivoting to additional products with a service +1 mindset. Brian Booth - State Farm Agency, located in Vernon, CT is currently looking for a talented, caring, professional to join our team as a Customer Service Representative.
Customer Advocacy Agent, Holyoke MA FramebridgeCustomer Advocacy Agent, Holyoke MAHolyoke, MassachusettsAs a Customer Advocacy Agent on the Customer Experience Team, you will be the voice of the customer — helping them move through their custom framing journey and ensuring our brand's reputation by addressing issues that arise during the manufacturing process. Provide proactive daily customer outreach, communicating necessary order changes and informing customers of production issues with care and clarity.
(USA) Auto Care Center Coach Walmart Inc(USA) Auto Care Center CoachChicopee, MA$65,000–$100,000 / yearAutomotive Certification from Automotive Technical Institute, Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience in automotive service or service industry related field, Supervisory experience. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
FT Customer Experience Manager The Michaels Companies IncFT Customer Experience ManagerMA$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager - Full Time The Michaels Companies IncCustomer Experience Manager - Full TimeHadley, MA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - HADLEY, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Part Time Customer Experience Manager / Key Holder The Michaels Companies IncPart Time Customer Experience Manager / Key HolderEnfield, CT$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
FT CUstomer Experience Manager The Michaels Companies IncFT CUstomer Experience ManagerMA$17–$22.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Veterinary Technician III - Emergency & Critical Care Tufts UniversityVeterinary Technician III - Emergency & Critical CareMAIn addition, the hospital creates a positive learning experience for Cummings School of Veterinary Medicine at Tufts University students and student technicians with regard to small animal ECC medicine and supports the training of specialized ECC technicians. Patient Care - Provide high quality patient care including the following: Monitor, manage and implement treatment plans as ordered by clinicians to insure prompt delivery of high-quality patient care.
Veterinary Technician III – Emergency & Critical Care Tufts UniversityVeterinary Technician III – Emergency & Critical CareN. Grafton, MassachusettsIn addition, the hospital creates a positive learning experience for Cummings School of Veterinary Medicine at Tufts University students and student technicians with regard to small animal ECC medicine and supports the training of specialized ECC technicians. Patient Care - Provide high quality patient care including the following: Monitor, manage and implement treatment plans as ordered by clinicians to insure prompt delivery of high-quality patient care.
Animal Care Supervisor Petco Animal Supplies, Inc.Animal Care SupervisorCTAs a Companion Animal Supervisor, you are a trusted subject-matter leader responsible for the health, care, and presentation of our live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.
Patient Care Technician - PCT Dialysis Preceptor Fresenius Medical CarePatient Care Technician - PCT Dialysis PreceptorSpringfield, MassachusettsAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Customer Advocacy Agent, Holyoke MA Framebridge IncCustomer Advocacy Agent, Holyoke MAHolyoke, MAAs Customer Advocacy Agent, You Will: Provide proactive daily customer outreach, communicating necessary order changes and informing customers of production issues with care and clarity. As a Customer Advocacy Agent on the Customer Experience Team, you will be the voice of the customer - helping them move through their custom framing journey and ensuring our brand's reputation by addressing issues that arise during the manufacturing process.
Customer Service Manager TransCore Partners LLCCustomer Service ManagerAuburn, MA$70,000–$90,000 / yearThe Manager coordinates processing and reporting activities with the Customer Care Supervisors to ensure that policy and procedure integrity is maintained and also manages all activities of Customer Care Operations, maintaining optimum service levels for E-ZPass MA and PAY BY PLATE MA (PBP) accounts. Coordinate daily activities that ensure Customer Care operations and its staff provide excellent customer service, supervises and supports all established policies and procedures and keeps TransCore management and MassDOT appraised of the status of Customer Care Center operations.
Customer Service Manager PapaliaCustomer Service ManagerBoxborough, MassachusettsFull timeWe’re looking for a Call Center Manager who thrives in a fast-paced environment, inspires performance, and is passionate about developing people and driving results. At Heritage Home Service , we believe that outstanding customer experiences start with empowered teams and strong leadership.
Community Care Coordinator (44739) Neighborhood Health Plan of Rhode IslandCommunity Care Coordinator (44739)Smithfield, RIThe Community Care Coordinator (CCC) works collaboratively with the health care team to manage and coordinate care for members that have social needs in order to ensure quality and cost-effective patient-centered care. Three (3) to Five (5) years experience in medical or social services setting or minimum of six (6) months experience working in a position at Neighborhood Health Plan of Rhode Island.
Clinical Care Coordinator (44758) Neighborhood Health Plan of Rhode IslandClinical Care Coordinator (44758)Smithfield, RIResponsibilities include, but are not limited to, the following: Under the direction of the Manager within Clinical Operations, the Clinical Care Coordinator performs ongoing care coordination activities including: Conducts outreach telephonically, virtually, and/or face to face. The Clinical Care Coordinator is responsible for welcoming and onboarding new members to the health plan, completing and scheduling assessments and works collaboratively with the health care team to manage and coordinate care for members.
Patient Care Coordinator Full Time BJ's Wholesale Club Holdings IncPatient Care Coordinator Full TimeManchester, CT$18.50–$23.13 / hourObtain patient medical history, conduct eye health tests including taking retinal images, auto refraction, keratometry, tonometry, lensometry and other ancillary testing such as ocular mortality, pupillary testing, etc. Patient Care Coordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment.