Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
NewBilingual French Customer Support Representative (Volvo Car USA) TTECBilingual French Customer Support Representative (Volvo Car USA)Mahwah, NJAs a Bilingual French Customer Service Representative (supporting Volvo Car USA) working in Mahwah, NJ , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. The Bilingual French Customer Service Representative provides world-class customer service by dispatching tows and roadside providers to customers, resolving customer complaints, and addressing questions regarding their vehicles.
NewBilingual Spanish Customer Support Representative (Volvo Car USA) TTECBilingual Spanish Customer Support Representative (Volvo Car USA)Mahwah, NJAs a Bilingual Spanish Customer Support Representative (supporting Volvo Car USA) working on-site in Mahwah, NJ , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. The Bilingual Spanish Customer Support Representative provides world-class, exceptional customer service by coordinating towing and roadside assistance, resolving customer issues, and answering vehicle-related questions.
Clinical Team Manager (RN), Hospice Home Care, Queens VNS HealthClinical Team Manager (RN), Hospice Home Care, QueensLong Island City, NY$98,200–$130,800We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day. Participates in Hospice Team meetings, IDG management meetings, and serves on relevant committees for the purposes of information exchange, team collaboration, development of procedures and documentation tools, development of quality and training.
NewRN - Acute Care Medicine Yale New Haven HealthRN - Acute Care MedicineWhite Plains, NYThis specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.
Critical Care Float Nurse / Float RN (ICU) Yale New Haven HealthCritical Care Float Nurse / Float RN (ICU)Stamford, CTDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse (RN) – Critical Care Float Pool Yale New Haven HealthRegistered Nurse (RN) – Critical Care Float PoolStamford, CTDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse (RN), Float Critical Care / ICU Yale New Haven HealthRegistered Nurse (RN), Float Critical Care / ICUYonkers, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
RN Float Pool – Critical Care Yale New Haven HealthRN Float Pool – Critical CareYonkers, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven HealthRegistered Nurse Critical Care (ICU) – Float PoolYonkers, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Registered Nurse Float – Critical Care Yale New Haven HealthRegistered Nurse Float – Critical CareWhite Plains, NYDevelops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.
Call Center/Customer Service Executive (Phone Support) TRIGYN TECHNOLOGIES, INC.Call Center/Customer Service Executive (Phone Support)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. PLEASE NOTE: • Candidates will need to be available to work shift schedules as below:
Customer Care Supervisor (Remote) JCPenneyCustomer Care Supervisor (Remote)Wayne, New JerseyRemote$57,000–$95,000 / yearFull timeCatalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. Supervises, provides coaching, and engages Customer Care Center (CCC) associates to continuously provide exceptional customer service to meet or exceed company survey goals.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterNJRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care Supervisor Catalyst Brands LLCCustomer Care SupervisorWayne, NJ$57,000–$95,000 / yearCatalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. Supervises, provides coaching, and engages Customer Care Center (CCC) associates to continuously provide exceptional customer service to meet or exceed company survey goals.
Healthcare Customer Care Specialist- New Hyde Park Kuehne + Nagel International AGHealthcare Customer Care Specialist- New Hyde ParkNY$23–$25 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
NewHealthcare Customer Care Specialist Kuehne + Nagel International AGHealthcare Customer Care SpecialistNY$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). Seja ajudando a entregar medicamentos que salvam vidas, desenvolvendo soluções de transporte sustentáveis ou apoiando as nossas comunidades locais, a sua carreira contribuirá para muito mais do que você pode imaginar.
Customer Care Manager (Remote) JCPenneyCustomer Care Manager (Remote)Wayne, New JerseyRemote$69,000–$115,000 / yearFull timeCatalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. Provides leadership for Customer Care Center operations for the designated brand(s), driving a customer-first culture while delivering on service, sales, and operational performance goals.
Customer Care Manager Catalyst Brands LLCCustomer Care ManagerWayne, NJ$69,000–$115,000 / yearCatalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. Provides leadership for Customer Care Center operations for the designated brand(s), driving a customer-first culture while delivering on service, sales, and operational performance goals.
Customer Care Representative GAF Materials LLCCustomer Care RepresentativeParsippany, NJ$49,514–$63,268 / yearProvide the highest level of customer service to internal and external GAF customers with respect to all aspects of the order process including order placement, order management, customer knowledge, warranty processing, and plant follow-up. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence.
Insurance Customer Care Representative Allstate Insurance - Alves Santana AgencyInsurance Customer Care RepresentativeMorristown, NJ$37,440–$45,760 / yearThis is an opportunity to be part of a supportive team, grow your skills, and make a real difference in people's lives, all while being a vital part of the Morristown community. If you're someone who genuinely enjoys connecting with people and has a knack for making them feel heard and supported, you'll find a welcoming home with us.
Customer Care Specialist II Saia IncCustomer Care Specialist IINewark, NJ$22.40–$27.30 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Security Officer Customer Care Patrol Monitor Allied UniversalSecurity Officer Customer Care Patrol MonitorEnglewood Cliffs, NJJoin Allied Universal at a dynamic technology location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service and communication. Conduct regular and random patrols throughout office spaces, lobbies, parking areas, and perimeter locations to help identify unusual activity and/or conditions that may need attention.
NewAir Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGAir Logistics Healthcare Customer Care SpecialistNYAs an Air Logistics Healthcare Customer Care Specialist with QuickSTAT, you will support time-sensitive healthcare, pharmaceutical, and clinical trial shipments by coordinating shipment activity, monitoring progress, and keeping clients informed throughout the process. You will plan and coordinate shipments according to client requirements, ensure orders are entered and communicated accurately, and work closely with internal teams and logistics partners to support compliant, timely movement of shipments.
Customer Care Representative Medical Manufacturing TechnologiesCustomer Care RepresentativeNJIn this role, you'll be the first point of contact for our customers, delivering responsive and accurate service that keeps our business moving forward. If youre driven by precision, energized by problem-solving, and passionate about providing exceptional service, we'd love to hear from you.
Customer Care Manager - State Farm Agent Team Member Joe Namy - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberStamford, CTThe Namy Agency is actively seeking a reliable team member who is willing to do what is needed to ensure team success, whether that be working in our Stamford or Bronx location. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.
Customer Care Agent Star Group LPCustomer Care AgentWoodbury, NYYou will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Senior Manager, Analytics (Customer Care) Angi IncSenior Manager, Analytics (Customer Care)NYRemote$155,000–$210,000 / yearRun a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly. Proven track record stewarding executive-facing reporting cadences-ideally weekly business reviews-with a strong ability to translate metric movements into business narratives.
Director Insights Intelligence Post Sale Customer Care 1-800-Flowers.com IncDirector Insights Intelligence Post Sale Customer CareNYDuties and responsibilities of the Director, Insights Intelligence include but are not limited to the following: Deliver Insights That Drive Action: Translate customer data across CSAT, NPS, sentiment, and Voice of the Customer into clear, actionable strategies that leaders can operationalize. Partner to Deliver Impact: Work cross-functionally to ensure insight-driven actions are defined, tracked, and result in measurable improvements.
Customer Care Consultant JushiCustomer Care ConsultantLittle Ferry, New JerseyOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewSea Logistics Customer Care Manager, Key Accounts Kuehne + Nagel International AGSea Logistics Customer Care Manager, Key AccountsJersey City, NJ$90,000–$110,000 / yearThe Healthcare Sea Logistics Customer Care Manager serves as the dedicated customer-facing owner for assigned healthcare & perishable accounts, ensuring a high-touch, compliant, and consistent customer experience. Lead Hyper-Care activities, including daily customer communications, shipment oversight, issue resolution, escalation management, and progress updates to customers, sales teams, and senior leadership.
Senior Director, Customer Care David Yurman EnterprisesSenior Director, Customer CareLyndhurst, New JerseyReporting to the VP of OMNI Operations, this role is responsible for day-to-day operations, performance management, and continuous improvement of a multi-channel Customer Care function, including inbound/outbound contact center operations and after-sales service (repairs). Partner with Digital/IT teams to optimize Customer Care systems, including Salesforce Service Cloud, Order Management, Marketing Cloud, and Experience Cloud, Commerce Cloud for OOBO and CSC.
NewU-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Jamaica, NY$26–$28 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Online - Customer Care Representative – Travel & Hospitality Destination CareersOnline - Customer Care Representative – Travel & HospitalityFlorida, FloridaKey Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities $40,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.
Power Washing and Window Cleaning Customer Care Crew Leader Shine of Long IslandPower Washing and Window Cleaning Customer Care Crew LeaderHicksville, NY$18–$20 / hourYou’ll drive one of our Shine vehicles to various customers’ homes or businesses (typically with another Shine team member) throughout the day and perform our services specific to that customer’s needs. Candidates with auto detailing, maid or maintenance, interior or exterior cleaning or landscaping/irrigation experience who enjoy working outside are encouraged to apply!
Senior Customer Care Lead ShareBite, Inc.Senior Customer Care LeadNYRemote$65,000–$75,000 / yearThis role is split across two key areas: Group Order Operations, where you will manage real-time order execution and client relationships with a high degree of ownership, and Care Team Operations Projects, where you will contribute to a variety of product and process improvement initiatives. The base compensation range for this role is $65,000 - $75,000 per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location.
Customer Care Navigator EmblemHealth IncCustomer Care NavigatorNY$56,160–$99,360 / yearCollaborate with enterprise team members on member retention efforts and special projects within the location including:Care Management and Quality to understand member needs in the community as they relate to gaps in care; and quality efforts to provide effective in person and outreach services within the community. Proactively research Emblem Health member issues utilizing multiple enterprise systems and data to explain and resolvecomplicated customer service issues, close care gaps, helping complete HRAs, enabling higher retention of members within the neighboring community.
Group Product Manager, Customer Care Tools The Farmer's Dog IncGroup Product Manager, Customer Care ToolsNY$200,000–$210,000 / yearAs Group Product Manager, you will own the strategy, roadmap, and execution for our Customer Care Tools and Intelligence (CCTI) pod - the team building tooling that empowers our Customer Care advisors to provide iconic care, thereby increasing customer acquisition and retention - while simultaneously shaping how those tools evolve into a broader platform that also power our consumer-facing experiences. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.
Customer Care and Sales Support Coordinator Plastomatic Valves, Inc.Customer Care and Sales Support CoordinatorCedar Grove, NJThis role is designed to support both Customer Care and Inside Sales functions while providing a long-term career path into expanded Inside Sales, customer relationship management, and account support responsibilities as the business continues to grow and scale. This role is responsible for order processing, customer communication, sales coordination, international support activities, and cross-functional collaboration to ensure exceptional customer service and efficient order management.
Customer Care Representative Edenred SACustomer Care RepresentativeNJActively participate as a CSI team member by offering ideas and input to support and enhance current CSI products, processes, and programs, and work collaboratively to ensure customer success. Manage and provide all necessary customer services, including but not limited to product delivery, supplier enablement, supplier support, and ongoing account support.
Customer Care Representative Keil Heating and Air Conditioning, IncCustomer Care RepresentativeRiverdale, New Jersey$20–$25A strong Windows computer understanding is necessary in order to schedule, log, and follow up with our residential customers. We currently have an opening for a Customer Care Representative with a great attitude, high energy, and high motivation.
NewCustomer Care Specialist - Remote NJ Globe Life AIL - McQuade OrganizationCustomer Care Specialist - Remote NJJersey City, NJRemoteFull timeDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Associate Director, Amazon Personal Care Customer Business Development Unilever PlcAssociate Director, Amazon Personal Care Customer Business DevelopmentNYRemote$146,200–$219,400 / yearThe Associate Director, Amazon PC Customer Business Development (CBD) is responsible for leading the strategic and commercial relationship with Amazon for Unilever's 1P Personal Care portfolio including brands such as Dove, Dove Men, Degree, Shea Moisture, Axe and Olly Body Wash. This role serves as the primary liaison with the Amazon Mass Beauty Vendor Manager, including responsibility for leading Annual Vendor Negotiations (AVN), finding joint value creation opportunities in trade investments, terms and initiatives.
U-Box Customer Care Representative $25/hr (CDL) U-Haul International IncU-Box Customer Care Representative $25/hr (CDL)Newburgh, NY$21.60–$26.40 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)NY$21.86–$31.95 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewU-Box Customer Care Representative (Non-CDL) U-Haul International IncU-Box Customer Care Representative (Non-CDL)Jamaica, NY$26–$28 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs.
Supply & Customer Service Quality Lead Philip Morris International U.S.Supply & Customer Service Quality LeadStamford, CTFull timeThe U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives.
Customer Service Representative -(#26-11790) US Tech Solutions, Inc.Customer Service Representative -(#26-11790)whipanny, NJ$19–$20.90 / hourThis individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs. 8:30am-5pm Under the supervisor's direction, The Patient Support Specialist is responsible for providing patient health care services, enabling access to care for prescription medications.
Manager – Customer Service Hard Rock DigitalManager – Customer ServiceJersey City, New JerseyPromote a team ethos by conducting regularly scheduled team and one-on-one meetings with your supervisors to address issues and acknowledge success, provide updates regarding performance, and give direction regarding the company and department policies and procedures. Need to be comfortable being the central point of contact for issue management, raising to the appropriate functions, communicating effectively to Supervisors allowing them to provide guidance to their teams on actions to take.
NewCustomer Service Representative - Billing II Quest Diagnostics IncCustomer Service Representative - Billing IIClifton, NJEffectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. After successful completion of training, based on business need, one of the following shifts will be assigned: 8:30am - 5:00pm ET 9:30am - 6:00pm ET 10:30am - 7:00pm ET 11:30am - 8:00pm ETKnowledge: Knowledge of billing/finance and eligibility processes, practices, and conceptsAlign to Quest Culture & How We Work: CUSTOMER FIRST - We serve the needs of our patients and customers first and foremost.