Vital Holdings LLCNewCustomer Care Agent (CCA) Mon-Fri 8am-6pm Vital Holdings LLCCustomer Care Agent (CCA) Mon-Fri 8am-6pmCleveland, OH$19–$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Lifeway Mobility Holdings LLCNewCustomer Care Coordinator Lifeway Mobility Holdings LLCCustomer Care CoordinatorCleveland, OHA typical day of a Customer Care Coordinator includes; Answering phone calls and returning voicemails, and emails of prospective customers, qualifying those customers, and scheduling evaluations for the sales team, utilizing our ERP system to track interactions and to provide detailed notes for our Sales Consultants to ensure a seamless handoff. An ideal candidate for this role should have 2+ years in a similar role, excellent communication and interpersonal skills, strong organizational and time management skills, proficiency in the MS Office suite and familiarity with CRM software, and a desire to work for a company who is providing solutions that reduce falls and allow individuals to continue to live in their own homes.
Medline IndustriesMedical Sales Rep - Post Acute Care Medline IndustriesMedical Sales Rep - Post Acute CareCleveland, OHFull timeCalling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.
TJ MaxxNewPart-Time Customer Experience Coordinator TJ MaxxPart-Time Customer Experience CoordinatorWooster, OH$13–$13.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Progressive Chrysler Jeep Dodge RamAutomotive Customer Service Representative - BDC Sales Progressive Chrysler Jeep Dodge RamAutomotive Customer Service Representative - BDC SalesMassillon, OHFull timeIn this role you will use excellent customer service skills, a pleasant and positive attitude, and solid work ethics to answer customers’ needs, develop sales, build rapport and provide our customers with the best possible automotive-buying experience. Progressive Auto Group , one of the area’s most successful automotive dealerships, is currently seeking a FULL TIME Customer Service Sales Representative for their Business Development Center – NO EXPERIENCE NECESSARY, WILL TRAIN THE RIGHT PERSON .
Healthcare Services Group, Inc.NewResidential Care Facility Cleaner Healthcare Services Group, Inc.Residential Care Facility CleanerMacedonia, OH$15–$15Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. Perform daily housekeeping tasks, including cleaning resident rooms, bathrooms, common areas, and offices.
Healthcare Services Group, Inc.NewSenior Care Housekeeper Healthcare Services Group, Inc.Senior Care HousekeeperAurora, OH$15–$15Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. Perform daily housekeeping tasks, including cleaning resident rooms, bathrooms, common areas, and offices.
Company ConfidentialNewCustomer Care Representative Company ConfidentialCustomer Care RepresentativeBarberton, OHFull timeAnswer inbound calls in a professional, courteous, and timely manner, providing excellent customer service Process customer orders and updates into ERP systems Respond to customer inquiries regarding products, order status, pricing, and account informationTroubleshoot and resolve customer issues, escalating complex concerns as neededMaintain and update customer records, order details, and documentationManage customer portals and support order-related processesCollaborate with internal teams (sales, operations, warehouse) to ensure timely order fulfillmentProcess returns, credits, and related documentation as needed Perform general data entry, administrative tasks, and customer follow-up. 1+ years of customer service or call center experience preferredExperience with order entry and ERP systems (such as SAP, Oracle, Sage, or similar)Strong verbal and written communication skillsAbility to multitask and handle a high volume of calls and transactionsStrong attention to detail and accuracy in data entryProficiency in Microsoft Office and general computer systemsTeam-oriented with a customer-focused mindset.
Vital Records ControlCustomer Care Agent Vital Records ControlCustomer Care AgentBrooklyn Heights, OH$19–$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Requirements Competencies: • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Lifeway MHNewCustomer Care Coordinator Lifeway MHCustomer Care CoordinatorCleveland, OHA typical day of a Customer Care Coordinator includes; Answering phone calls and returning voicemails, and emails of prospective customers, qualifying those customers, and scheduling evaluations for the sales team, utilizing our ERP system to track interactions and to provide detailed notes for our Sales Consultants to ensure a seamless handoff. An ideal candidate for this role should have 2+ years in a similar role, excellent communication and interpersonal skills, strong organizational and time management skills, proficiency in the MS Office suite and familiarity with CRM software, and a desire to work for a company who is providing solutions that reduce falls and allow individuals to continue to live in their own homes.
InsuraTecCustomer Care Specialist InsuraTecCustomer Care SpecialistCleveland, OHRemoteWe are seeking motivated and customer-focused individuals to join our team as Remote Customer Care Specialists. In this role, you will assist clients with their insurance needs while enjoying the flexibility of working from home.
MetroHealthCustomer Care Ambassador-Contact Center Brooklyn Hts MetroHealthCustomer Care Ambassador-Contact Center Brooklyn HtsBrooklyn Heights, OHMeets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment, OR, Associate's degree in a healthcare or business-related field will be considered in lieu of experience. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.
PulteGroup IncDivision Manager of Customer Care PulteGroup IncDivision Manager of Customer Caremedina, OHMANAGEMENT RESPONSIBILITIES (IF APPLICABLE)LEVEL: MENTOR / COACH / FEEDBACKDelegates work according to work requirementsSupervises Customer Care DepartmentFull business partner authoritySCOPE(decision making, size of organization, budgetary, etc.)Decision Impact: DivisionDepartment Responsibility: SingleBudgetary Responsibility: YesDirect Reports: YesIndirect Reports: YesPhysical Requirements: Position involves sitting, standing and/or movement, the ability to exert minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull and otherwise move objects. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.
Home Genius ExteriorsCustomer Care Representative Home Genius ExteriorsCustomer Care RepresentativeStreetsboro, OH$20Digital is responsible for managing and responding to online reviews across multiple platforms, following up with customers, and turning negative experiences into positive outcomes. This role serves as the digital voice of our brand, ensuring customers feel heard and valued while supporting our commitment to exceptional service and reputation management.
Meghan Macdonald - State Farm AgentCustomer Care Manager - State Farm Agent Team Member Meghan Macdonald - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberCuyahoga Falls, OHYou will oversee daily service activity, support customer retention, and ensure policies remain accurate and effective, while confidently pivoting service conversations into meaningful in-book sales opportunities that benefit the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability—while also being responsible for meeting monthly in-book sales goals.
Sundays for Dogs IncConcierge Specialist (Customer Care Specialist) Sundays for Dogs IncConcierge Specialist (Customer Care Specialist)Cleveland, OHThe role is highly cross-functional and partners closely with Care, Fulfillment, Nutrition, and Veterinary teams to resolve nuanced customer needs and ensure a seamless transition into ongoing Care support. Anticipate common early-stage concerns such as appetite changes, stool quality, delivery timing, and subscription adjustments, and address them before they become friction points.
U-Haul International IncU-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Akron, OHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Fives SylepsNewCustomer Service Representative Fives SylepsCustomer Service RepresentativeCleveland, OHFrom designing and manufacturing cutting-edge burners and industrial furnaces to installing and servicing combustion systems, we span industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Your role will be: Respond to customer questions, explain available services, correct errors, provide pricing information, take orders, develop leads, and sell products and services .
Circle KNewLead Customer Service Representative, Full or Part Time Circle KLead Customer Service Representative, Full or Part TimeAkron, OH$11.50–$14 / hourThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Circle K Stores IncCustomer Service Representative Circle K Stores IncCustomer Service Representativetwinsburg, OHThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
StiversCustomer Service Representative 837590 StiversCustomer Service Representative 837590Firestone Park, OHIn this fast-paced role, youll partner closely with sales and logistics teams to process orders, solve problems, and keep operations running smoothly while delivering an outstanding customer experience that builds lasting relationships, and keeps customers coming back. Join a growing organization as a Customer Service Representative near Akron, Ohio, and make an immediate impact in the organization while gaining valuable experience.
PetSuitesNewCustomer Service Representative PetSuitesCustomer Service RepresentativeWestlake, OH$12–$13PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Kyle Hunt - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Kyle Hunt - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBrecksville, OHAs a Customer Service Representative - State Farm Agent Team Member with Kyle Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before joining State Farm, I spent 12 years as a Purchasing Manager for Sherwin-Williams, which helped shape my leadership style and commitment to professionalism and consistency.
Rotech Healthcare Inc.Medical Equipment Customer Service Representative (TEMP) Rotech Healthcare Inc.Medical Equipment Customer Service Representative (TEMP)Valley View, OhioWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
SPECTRUMCustomer Service Representative | Technical Support SPECTRUMCustomer Service Representative | Technical SupportGarfield Heights, OH$20–$25.25 / hourExperience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.
FivesNewCustomer Service Representative FivesCustomer Service RepresentativeCleveland, OHFrom designing and manufacturing cutting-edge burners and industrial furnaces to installing and servicing combustion systems, we span industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Respond to customer questions, explain available services, correct errors, provide pricing information, take orders, develop leads, and sell products and services .
GEMCORECustomer Service Representative - Office/Hybrid position GEMCORECustomer Service Representative - Office/Hybrid positionHudson, OHEdwards Health Care Services (EHCS), a division of GEMCORE, is a well-established and growing national direct-to home medical supply provider. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer Top Workplace six years running!
Legacy Staffing LLCCustomer Service Representative Legacy Staffing LLCCustomer Service RepresentativeCLEVELAND, OH$18–$21 / hourLegacy Staffing has partnered with Case Western Reserve University in Cleveland, OH to hire Customer Service Representatives within their Access Services Department. Candidates with backgrounds in customer service, administrative support, healthcare, retail, banking, call centers, or higher education are strongly encouraged to apply.
EverStaffCustomer Service Representative - FirstEnergy EverStaffCustomer Service Representative - FirstEnergyAkron, OHWork responsibilities will include responsible for handling customer inquiries, processing service requests, resolving billing concerns, and providing support to ensure customer satisfaction. EverStaff is seeking detail-oriented and customer-focused Customer Service Representatives to serve as contract workers for FirstEnergy!
U-HaulCustomer Service Representative U-HaulCustomer Service RepresentativeCleveland, OH$11–$13 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
U-HaulNewStorage Customer Service Representative U-HaulStorage Customer Service RepresentativeTallmadge, OHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
ADF Medical Services Inc.Online Customer Service Representative ADF Medical Services Inc.Online Customer Service RepresentativeWestlake, OHRemotePart timeWe're hiring a dedicated and professional Online Customer Service Representative to support our patients and clients through our digital channels. If you're a people person with strong online communication skills and a passion for delivering great service — we want you on our team.
Community Choice Financial Family of BrandsCustomer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeNorth Randall, Ohio$15–$18.25 / hourOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Community Choice Financial Family of BrandsBilingual Customer Service Representative Community Choice Financial Family of BrandsBilingual Customer Service RepresentativeLakewood, Ohio$15–$18.25 / hourOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeCleveland, OHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
CFSNewCustomer Service Representative CFSCustomer Service RepresentativeAkron, OH$39,000–$41,000 / yearKey Responsibilities (Customer Service Representative):Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions.
Linda MacDonald - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Linda MacDonald - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCanton, OHAs a Customer Service Representative, you will provide exceptional support to existing customers while helping maintain strong relationships that drive retention and satisfaction. If you take pride in supporting customers while also recognizing opportunities to recommend additional coverage when it benefits them, this is a great opportunity to build a long-term career in the insurance industry.
U-Haul International IncCustomer Service Representative U-Haul International IncCustomer Service RepresentativeNorth Royalton, OHThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
TMX Finance Family of CompaniesCustomer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeParma Heights, OH$15–$18.25 / hourOur Purpose The Community Choice Financial® Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Campbell Oil Company | BellStoresNewConvenience Store Customer Service Representative - Turkeyfoot Campbell Oil Company | BellStoresConvenience Store Customer Service Representative - TurkeyfootAkron, OHPhysical Requirements • Standing – 90 % • Lifting up to 40# - for stocking shelves, coolers, back room - daily • Reaching – daily (above head – cigarette racks, storage shelves, etc.) • Bending – daily (down and side to side) • Pushing – brooms, mops, dolly on wheels – daily • Pulling – cart daily . Salary Range $13.25 Hourly Level Entry Position Type Customer Service Representative Convenie Job Shift Any .
FASTSIGNS #220401Customer Service Representative FASTSIGNS #220401Customer Service RepresentativeAkron, OHA Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current and prospective customers in our FASTSIGNS Center. Ideal Qualifications for FASTSIGNS Customer Service Representative: 1-2 years of retail or counter sales experience preferred but not manditory.
AmTrust Financial Services, Inc.Customer Service Representative I AmTrust Financial Services, Inc.Customer Service Representative ICleveland, Ohio$13–$18.80 / hourSalaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. You will answer questions about our products and services, enhancing business owners’ abilities to manage their insurance needs as they’ve come to expect from AmTrust Financial.
Drybar ShopsNewSales Associate / Customer Service Representative Drybar ShopsSales Associate / Customer Service RepresentativeWestlake, Ohio1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops.
FASTSIGNSNewCustomer Service Representative FASTSIGNSCustomer Service RepresentativeAkron, OHA Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current and prospective customers in our FASTSIGNS Center . We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
TrueCut InsuranceInsurance Customer Service Representative TrueCut InsuranceInsurance Customer Service RepresentativeCuyahoga Falls, OHYou will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. Genuine commitment to delivering exceptional customer experiences and building lasting relationships.
Truth For LifeCustomer Service Representative 2026 Truth For LifeCustomer Service Representative 2026Chagrin Falls, OHHere’s what you’ll be doing: Answering Phones and Emails: You’ll be the friendly voice on the other end of the line, addressing inquiries, providing information, and assisting donors and listeners. Troubleshoot and assist customers with basic technical difficulties (i.e. downloading an MP3 file, troubleshooting online account setup, app download and installation, etc).
Partner's Insurance Group IncLicensed Allstate Customer Service Representative Partner's Insurance Group IncLicensed Allstate Customer Service RepresentativeStrongville, OH$47,000–$67,000 / yearThe Partners Group Allstate Agency is a top-performing, fast-growing agency, coming off a record-breaking year. If you take pride in your work, enjoy helping people, and want to grow your career in a stable, team-oriented environment, we encourage you to apply today.
Meghan Macdonald - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Meghan Macdonald - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCuyahoga Falls, OHYou will serve as a primary point of contact for our current clients—handling questions, policy changes, and claims support—while proactively identifying coverage gaps and recommending additional products that add real value for the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Service Representative who excels at delivering outstanding service while also being accountable for monthly in-book sales goals.
First Catholic Slovak UnionCustomer Service Representative First Catholic Slovak UnionCustomer Service RepresentativeIndependence, OhioOur Annuity Team is responsible for providing personalized, high quality service experiences to our fixed and variable annuity policy owners, and for ensuring the unassailability of our operations in a fast-paced, highly regulated environment. Working collaboratively, you will be entrusted with ensuring timely and accurate completion of all service requests within compliance and quality benchmarks, while also identifying and advancing opportunities to improve our team s overall efficiency and quality of service.
Allstate - Harnack Family InsuranceCustomer Service Representative Allstate - Harnack Family InsuranceCustomer Service RepresentativeN. Canton, OH$20,000–$37,000 / yearIn this inviting role, you will be the friendly face and voice of our agency, helping to build strong, lasting relationships with our valued clients. No remote work herethis opportunity offers the chance to engage with clients and co-workers face-to-face, fostering a supportive and collaborative office environment.