NewCustomer Care Agent Vital Holdings LLCCustomer Care AgentOldsmar, FL$16.50–$17.50 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Customer Care Agent Vital Records ControlCustomer Care AgentOldsmar, FL$16.50–$17.50 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentBrandon, FLAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Healthcare Customer Care Agent (Temp-to-Perm) IvyrehabHealthcare Customer Care Agent (Temp-to-Perm)Tampa, FloridaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Patient and Customer Care Representative GoodVetsPatient and Customer Care RepresentativeTampa, FloridaAs a Patient and Customer Care Representative (PCCR), you will play a vital role both as a part of the client and patient care teams, ensuring seamless client experiences while supporting our clinical team in providing excellent veterinary care. This unique role encourages you to float between direct animal care and client services -- utilizing a broad skillset, contributing to hospital efficiency, and strengthen the bond between our medical team, clients, and patients.
Customer Care Manager - State Farm Agent Team Member Jamie Pelzer - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberTampa, FLSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Bloomingdale''s Credit Customer Care Specialist, Full time - Various Schedule w/4 of 8 weekend days Macy's IncBloomingdale''s Credit Customer Care Specialist, Full time - Various Schedule w/4 of 8 weekend daysTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Collaboration: Partners with stores, suppliers, distribution centers, buyers, and senior executives to address complex or urgent matters, demonstrating that strong relationships are what set us apart as "Like No Other Store in the World.".
Customer Care Red Alert Supervisor Rooms To Go.com IncCustomer Care Red Alert SupervisorLakeland, FLMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them.
Bluemercury Customer Care Specialist - Full Time - Hybrid, various schedules with weekend days Macy's IncBluemercury Customer Care Specialist - Full Time - Hybrid, various schedules with weekend daysTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. The Bluemercury Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
Bluemercury Customer Care Specialist - Full time, Various Schedule - W/ Rotating weekends Macy's IncBluemercury Customer Care Specialist - Full time, Various Schedule - W/ Rotating weekendsTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. The Bluemercury Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
Customer Care Specialist Canine Cabana LLCCustomer Care SpecialistRiverview, FLIf you are a dedicated Customer Care Specialist with a passion for dogs and a commitment to exceptional service, apply now to join the Canine Cabana team in providing premium pet lodging services and care! The Customer Care Specialist will be responsible for providing exceptional customer service to clients, both in person and over the phone.
Customer Care Representative I Quest Diagnostics IncCustomer Care Representative ITampa, FLEffectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
NewCustomer Care Representative I Quest DiagnosticCustomer Care Representative ITampa, FLEffectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Customer Care Foundation Supervisor WellDyneCustomer Care Foundation SupervisorLakeland, FloridaThe Supervisor is responsible for staff performance, workload management, quality assurance, training, and continuous process improvement while serving as the primary escalation point for complex patient and client issues. Serve as the primary escalation point for complex or unresolved patient, provider, pharmacy and internal issues, including eligibility disputes, escalated calls and complaints.
Customer Care Specialist CardioCommand, Inc.Customer Care SpecialistTampa, FLActive ownership and coordination of all customer-related activities from inquiry and quotation through order execution, product support, Return Material Authorizations (RMAs), shipment completion, and ongoing communication. · RMA Coordination: Initiate and coordinate RMAs, manage communications and documentation, and ensure RMAs are tracked and progressed according to expectations.
Customer Care Foundation Supervisor HiregyCustomer Care Foundation SupervisorLakeland, FL$23.50–$24.50 / hourLead and supervise a team responsible for customer support, eligibility review, enrollment processing, and case management activities, ensuring high-quality service delivery and operational excellence. Monitor operational performance and key metrics, including productivity, quality, turnaround times, accuracy, and customer satisfaction, implementing corrective actions and process improvements as needed.
Patient Support / Customer Care Specialist TempExpertsPatient Support / Customer Care SpecialistClearwater, FLTempExperts is partnering with a rapidly growing healthcare technology organization to hire 10+ Patient Support / Customer Care Specialists due to increased patient demand. This is an excellent opportunity to join a mission-driven company that is transforming patient recovery through innovative medical technologyall while building a stable and rewarding career.
Customer Care Specialist TempExpertsCustomer Care SpecialistClearwater, FLTempExperts is partnering with a rapidly growing healthcare technology organization to hire 10+ Patient Support / Customer Care Specialists due to increased patient demand. This is an excellent opportunity to join a mission-driven company that is transforming patient recovery through innovative medical technologyall while building a stable and rewarding career.
Oracle Utilities - Oracle Customer Care & Billing Application Consultant Accenture PlcOracle Utilities - Oracle Customer Care & Billing Application ConsultantSt. Petersburg, FLThe Advanced Technology Centers (ATCs) make tremendous impact in solving our clients' business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. The Work: As a Custom Application Architect, you will be responsible for designing the application architecture of custom software systems to translate business needs into scalable, secure, and high-performing technical solutions.
NewCustomer Care Representative I Elevance Health IncCustomer Care Representative ITampa, FLAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIRiverview, FLHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Specialist I Verano Holdings CorpCustomer Care Specialist IFLSuccess in this position requires strong communication skills, a commitment to confidentiality, the ability to thrive in a fast-paced, sales-oriented environment, and an unwavering dedication to delivering best-in-class service. While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls.
Lead Software Engineer - CQA and Customer Care Publix Super Markets IncLead Software Engineer - CQA and Customer CareLakeland, FLPublix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. You will collaborate closely with Architecture, Product Owners, Business Systems Analysts, Security, and Quality teams to design, build, and support complex technology solutions across the organization.
Customer Care Advocate I WellDyneCustomer Care Advocate ILakeland, FloridaThis position is the focal point for all customers inquiring about pharmacy benefits, placing orders for the mail order pharmacy or checking status of orders, often the single point of contact with customers. Essential Duties and Responsibilities Respond in a prompt, professional and courteous manner to customers’ questions regarding pharmacy benefits or placement and/or the status of an Rx order.
NewCustomer Care Representative Hales ACCustomer Care RepresentativeSt Petersburg, FloridaMake daily outbound calls to past customers and new leads — cold calls, maintenance reminders, follow-ups, reviews, duct cleaning, memberships, and more. Innovative Products: As a Lennox Premier Dealer, you’ll work with high-tech and innovative products, offering cutting-edge solutions to our customers.
Customer Care Representative AtriumCustomer Care RepresentativeClearwater, FLThey are actively building out their people infrastructure and require a hands-on customer/client service leader who can help stabilize, scale, and elevate core customer service teams/ sales operations while supporting leadership through ongoing organizational growth and change. In this role as the Customer Care Representative, you will serve as a key point of contact for customers, helping them navigate medication orders, answer questions, and resolve concerns with empathy and professionalism.
NewCustomer Care Advocate MetLife IncCustomer Care AdvocateTampa, FLRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Lead Software Engineer - CQA and Customer Care PublixLead Software Engineer - CQA and Customer CareLakeland, FLExperience designing, configuring, or extending low-code / no-code platforms, including:Power Platform development (Power Apps, Power Automate, Dataverse). 2+ years of experience developing and supporting enterprise applications using C# (.NET), Razor Pages, Telerik/Kendo controls, and modern UI frameworks.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Brandon, FLThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewCustomer Care Representative - Tampa ICP GroupCustomer Care Representative - TampaTampa, FloridaICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America.
Customer Care Representative TervisCustomer Care RepresentativeBradenton, FLSince then, weve continued to delight our customers with thousands of creative designs and customizable options, hundreds of licenses, innovative new products, and a total commitment to sustainability and responsibility. Provide accurate responses to customer inquiries regarding product availability, features, customization, order turnaround times, and special offers.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorTampa, FLRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Retention Specialist - State Farm Agent Team Member Jamie Pelzer - State Farm AgentCustomer Retention Specialist - State Farm Agent Team MemberTampa, FLWhether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Customer Service Representative - State Farm Agent Team Member Tracey Ganner - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBradenton, FLAs a Customer Service Representative - State Farm Agent Team Member with Tracey Ganner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewCustomer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeTampa, FloridaRemote$15Devices not acceptable: Tablet-based/convertible personal computers (i.e., Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Technology Requirements: In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerLakeland, FLPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Customer Experience Manager The Michaels Companies IncPT Customer Experience ManagerLutz, FLIn select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.
Director Customer Service AI Product Ashley Furniture Industries IncDirector Customer Service AI ProductTampa, FLTranslate customer journeys and voice-of-customer insights into detailed product requirements and user stories for features like virtual assistants, agent assist, intelligent routing, and knowledge search, lowering average handle time and improving first-contact resolution. • Working knowledge of machine learning, NLP, and large language models to frame customer service problems; ability to evaluate models using metrics such as intent accuracy, resolution rate, and precision/recall for real-world performance.
NewBusiness Development Manager - Provider, Care Management Inovalon Holdings IncBusiness Development Manager - Provider, Care ManagementTampa, FL$65,100–$80,000 / yearCollaborate with assigned Sales Representatives, Marketing, and Business Development leaders to synergize sales efforts, follow up activities and support each other with identified new business opportunities and clients; Travel to meet with prospective and existing clients to drive sales outcomes and strengthen relationships. Duties and Responsibilities: Own the process for negotiating complex, multi-year renewal contracts for the Care Management product line within existing accounts, with a focus on driving upsell and cross-sell opportunities through effective communication across multiple channels to include in‐person meetings, virtual interactions, and phone outreach.
Care Coach 1 HireTalentCare Coach 1Tampa, FLThis role is part of ***'s Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits. Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings 75-90% local travel.
Animal Care Supervisor Petco Animal Supplies, Inc.Animal Care SupervisorPinellas Park, FLAs a Companion Animal Supervisor, you are a trusted subject-matter leader responsible for the health, care, and presentation of our live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.
Private Care Services Manager (CNA) - Bradenton Discovery At Home Gulf CoastPrivate Care Services Manager (CNA) - BradentonBradenton, FLEstablished in 2012 with the creation of a Medicare-certified agency in Southwest Florida, Discovery At Home has grown steadily over the years, expanding its operations by starting and acquiring agencies in Tampa, Florida; Plano, Texas; Houston, Texas; and West Palm Beach, Florida. Discovery At Home is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators.
NewManaged Care Nurse Summit ConsultingManaged Care NurseLakeland, FloridaMaintains clear and effective communication with claimants, healthcare providers, and cross-functional teams to enhance collaboration and outcomes. Monitors, coordinates, and evaluates complex treatment plans of assigned claimants to provide appropriate, effective, and cost-efficient care.
NewManaged Care Nurse Great American Insurance CompanyManaged Care NurseLakeland, FLMaintains clear and effective communication with claimants, healthcare providers, and cross-functional teams to enhance collaboration and outcomes. Monitors, coordinates, and evaluates complex treatment plans of assigned claimants to provide appropriate, effective, and cost-efficient care.
NewBilingual Customer Service Representative (Toll) ValorVIPBilingual Customer Service Representative (Toll)Tampa, FL$14.75–$17.20 / hourMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.