NewRespiratory Care Therapist - CRT or RRT - Grace Medical Center - Per Diem LifeBridge HealthRespiratory Care Therapist - CRT or RRT - Grace Medical Center - Per DiemBaltimore, MDdiv>
NewRN Clinical Manager - Home Care Oak Crest Village by Erickson Senior LivingRN Clinical Manager - Home CareParkville, MD$105,000–$115,000 / yearul>Coordinate and oversee direct and indirect patient services for Home Health (certified) and Home Support (private duty) agencies, ensuring patient care is coordinated and managed appropriately. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.
Call Center Specialist Indotronix International CorporationCall Center SpecialistTowson, MD$24–$26 / hourJoin us to work on a team of critically-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans' operation. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company.
Customer Care Specialist - Call Center ServProCustomer Care Specialist - Call CenterMDRemote$16–$16.50 / hourli>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care Advocate Zenith American SolutionsCustomer Care AdvocateSparks, MarylandWe are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.
Digital Branch Customer Care Representative EagleBankDigital Branch Customer Care RepresentativeBethesda, Maryland$23.24–$33.44 / hourResponsibilities: The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterMDRemoteli>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Digital Branch Customer Care Representative Eagle Bancorp IncDigital Branch Customer Care RepresentativeBethesda, MD$23.24–$33.44 / hourp>The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
NewCustomer Care Manager Covista IncCustomer Care ManagerColumbia, MD$60,000–$63,000 / yearp>The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Opportunity at a GlanceLead Certified Veterinary Technician for the Ross University Veterinary Clinic area of Clinical Sciences DepartmentDuties will be assigned by the Division Head and Technician Di.
Customer Care Representative Eagle Bancorp IncCustomer Care RepresentativeBethesda, MD$23.24–$33.44 / hourp>The Customer Care Representative delivers support and assistance to business and consumer customers calling about Online Banking, Mobile Banking, VISA debit cards, Consumer Lending and limited Deposit Services providing them with consistent outstanding customer service, accurate information and timely response to promote customer satisfaction and retention. Also handles incoming calls from Branch employees needing assistance to execute some debit card and online banking processes in support of customer service.
Customer Care Agent Mon-Fri 8am-4:30pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-4:30pmBaltimore, MDData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Customer Care Specialist Liberty PureCustomer Care SpecialistPhoenix, MDFull timeCustomer Service Excellence:Serve as the primary phone contact for clients, delivering exceptional service by addressing inquiries, resolving scheduling conflicts, and handling service-related concerns. Key Responsibilities:Phone-Based Scheduling & Coordination:Manage incoming and outgoing phone calls to schedule plumbing and water treatment system maintenance appointments for technicians.
Security Officer Customer Care Patrol Allied UniversalSecurity Officer Customer Care PatrolBethesda, MDJoin Allied Universal as an Unarmed Patrol Officer at a premier hotel and resort location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, documenting observations and reporting relevant details to site contacts and/or Allied Universal leadership.
Customer Care Specialist Saia IncCustomer Care SpecialistLaurel, MD$21.65–$26.25 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Customer Care Specialist Serenity Mental Health CentersCustomer Care SpecialistBethesda, MDp>Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives. Our team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey.
EntryLevel | Customer Care Coordinator | Remote Aisles & AbroadEntryLevel | Customer Care Coordinator | RemoteBaltimore, MarylandRemote$40,000–$70,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.
Customer Care Associate - Tested Sector ESAB CorpCustomer Care Associate - Tested SectorHanover, PAp>Reporting to the Customer Care Supervisor, the Customer Care Associate is responsible for building and maintaining long-term, trusted relationships with customers by delivering comprehensive, end-to-end customer support for products and services within the tested sector. This role serves as a key point of contact for internal and external customers, managing inquiries, quotes, and orders while ensuring accuracy, compliance, and exceptional customer experience.
Remote - Customer Care – Travel & Hospitality Destination CareersRemote - Customer Care – Travel & HospitalityBaltimore, MarylandRemote$40,000–$70,000 / yearKey Responsibilities:Assist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly and professionally to client inquiries via phone, email, or online chatMaintain detailed and accurate records of client interactions and bookingsCollaborate with team members to ensure seamless client experiencesStay updated on hotel offerings, travel trends, and industry changesAttend virtual training sessions and team meetingsRequirements:Strong communication and customer service skillsFriendly, professional demeanor and positive attitudeComfortable working independently and managing time effectivelyBasic computer skills and a reliable internet connectionInterest in travel and helping clients plan memorable staysPrevious experience in customer service, hospitality, or sales is a plus but not requiredWhat We Offer:Flexible, remote work environmentFull training and access to industry resources and toolsSupportive team culture and mentorshipIncome-earning possibilities based on performanceExclusive travel discounts and perks through industry partnersPersonal and professional development opportunities$40,000 - $70,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & HospitalityJob Type: Flexible Schedule | Remote WorkAbout Us:We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.
Customer Care Rep Constellation Energy CorpCustomer Care RepBaltimore, MDBeginning May 7, 2025, candidates will need one of the following as identification in accordance of the Real ID ACT: Real ID, Passport, Visa, TWIC Card, to gain unescorted access. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous.
Car Care Customer Service & Sales Advisor AAA-Mid-Atlantic, Inc.Car Care Customer Service & Sales AdvisorColumbia, MD$22.65–$23.65 / hourAt ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop.
Customer Care Coordinator Wallenius WilhelmsenCustomer Care CoordinatorBaltimore, Maryland$48,400–$52,000 / yearp style="margin: 0px; padding: 0px; color: windowtext;">ABOUT US . Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer.
Customer Care Coordinator Leidos Holdings IncCustomer Care CoordinatorEdgewood, MD$65,650–$118,675 / yearCustomer Relationship Management: Focus on building and maintaining long-term relationships with customers, often involving proactive outreach, personalized communication, and strategies for customer retention. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Baltimore, MD$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. Key ResponsibilitiesRespond to inbound calls from members, providers, and brokers regarding healthcare products and services.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group IncCustomer Engagement Advocate II (Customer Service)Baltimore, MDRemoteFull timeRole: Customer Engagement Advocate II (Customer Service) Location: 100% Remote Type: Contract-to-Hire (C2H) Job Description: We are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. Research and resolve inquiries related to: Medical Claims Benefits Eligibility Billing Coverage Questions Investigate claim issues and verify claim accuracy, eligibility, and liability information.
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
Customer Service Representative I, Grade 13 Montgomery County, MarylandCustomer Service Representative I, Grade 13Rockville, MD$51,703–$76,463 / yearUnder the general supervision of a Program Manager, the MC311 CSR is responsible for answering incoming telephone calls in a professional and courteous manner by successfully using a combination of technology (laptop, software, internet, etc.) and exemplary soft skills (active listening, clear speaking, problem solving, etc.). The Department of Technology & Enterprise Business Solutions (TEBS) Customer Service Representative-I, Grade 13; MC311 Customer Service Center is Montgomery County's premier source for non-emergency government information and services.
Advocate, Customer Service II IconmaAdvocate, Customer Service IIBaltimore, MD$25.77–$28.77 / hour20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. 35% Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Customer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeBaltimore, MarylandRemote$15–$15Devices not acceptable:Tablet-based/convertible personal computers (i.e., Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use.
Customer Service Representative Chase Brexton Health Services IncCustomer Service RepresentativeBaltimore, MDRequire excellent verbal and written communication, professional telephone manner, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. Compliance, Policy, and Procedure • Coordinate appointments for patients needing multiple types of healthcare services.
Customer Service Representative II, Grade 16 Montgomery County, MarylandCustomer Service Representative II, Grade 16Rockville, MD$57,596–$86,330 / yearContinually assessing the status and up-to-date nature of Knowledge-Based Articles (KBA's) via direct customer interactions or independent observation and research (such as trending and emerging topics within the County, changes to the beginning and end dates of programs/services, conflicting information amongst publications) and proactively communicating needs and potential liabilities to management. This Position is ONLY Open to Montgomery County Government Employees: Current Montgomery County Government employees; Montgomery County employees who were affected by a reduction-in-force and currently have RIF priority rights; Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or.
Customer Service Representative-Behavioral Health CVS Health CorpCustomer Service Representative-Behavioral HealthMD$17–$31.30 / hourp>The Customer Service Representative position is ideal for someone with strong interpersonal skills, a passion for mental wellness advocacy, and is comfortable working with digital platforms in a fast-paced and emotionally sensitive setting. Key Responsibilities: The Customer Service Representative's responsibilities include (but are not limited to) the following: Takes inbound calls from members and determines the quickest, most effective ways to answer member questions.
Customer Service Representative I Versant Health Holdco IncCustomer Service Representative IBaltimore, MDAbility to identify and perform requirements relative to specialty services (including but not limited to student proof, prior approval, medically necessary contacts, special voucher/authorization processing, and requesting enrollment cards as well as out-of-network requirements) and/or order entry. The Customer Service Representative I responds to customer service inquiries including, but not limited to, benefit information and timely fulfillment of requests for Versant Health Membership, Providers and Client Representatives.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)MD$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsBaltimore, MDFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Bilingual Japanese Customer Service Representative CVS Health CorpBilingual Japanese Customer Service RepresentativeMD$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
Bilingual Customer Service - State Farm Agent Team Member Carrie Skinner State FarmBilingual Customer Service - State Farm Agent Team MemberColumbia, MD$40,000–$51,000 / yearThis opening is especially well suited for customer care support that can keep up with pace, teamwork, and a success-oriented culture, within a motivated, fast-paced office with a work-hard/play-hard feel and strong team integration. As a Customer Service Representative with Carrie Skinner State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Advocate, Customer Service II ICONMA, LLCAdvocate, Customer Service IIBaltimore, MDRemote$25.77–$28.77 / hourli>20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Why Should You Apply?Health Benefits.
Customer Service Advisor - 12 Months Fixed-Term Contract Ford Retail LtdCustomer Service Advisor - 12 Months Fixed-Term ContractMDFrom a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
NewCS Specialist 1 - Customer Service Center WesBanco IncCS Specialist 1 - Customer Service CenterBowie, MD$17.65–$20 / hourp>WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
Entry Level Automotive Customer Service Representative Jim Coleman HondaEntry Level Automotive Customer Service RepresentativeClarksville, MDEmployee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.
Scheduling Concierge - Primary Care Mercy Medical CenterScheduling Concierge - Primary CareBaltimore, MarylandResponsibilities include scheduling office appointments and procedures as well as taking accurate phone messages, making reminder calls to patients per office protocol, taking accurate Rx refill requests and sending them through Epic to provider pools, insure referrals are in the system for upcoming appointments, flag offices for patients coming with high balances. The Concierge also responsible for sending out new patient packets, scanning documents, working workqueues (WQs), recommending workflow efficiencies to improve the patient experience.
NewCustomer Service / Call Center Representative DARCARS Automotive GroupCustomer Service / Call Center RepresentativeRockville, MDFull time
NewTemporary Customer Service Representative Tim Kyle CompanyTemporary Customer Service RepresentativeWestminster, MDWe're a family-owned electrical and HVAC company that's been serving Carroll County since 1986, voted Carroll County's Best Electrical & HVAC Contractor. This role is temporary (mid-July through early November), but it's a real one: steady hours, honest pay, and a team that'll treat you like one of their own while you're here.
Customer Service Representative - Call Center American Pest Management, Inc.Customer Service Representative - Call CenterColumbia, MDAs a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.
Customer Experience Admin Window Nation, Inc.Customer Experience AdminFulton, MDExperience working with a CRM system or other customer tracking software Experience working with Microsoft Suite products Ability to organize multiple activities with minimal supervision Demonstrated success in deadline-driven environment Customer-centric mindset Strong attention to detail Ability to communicate with customers with a high level of empathy and understanding, at times deescalating when needed. Candidates in Maple Lawn, Columbia, Scaggsville, Laurel, Clarksville, Silver Spring, College Park, Baltimore, Glen Burnie, Bowie, Odenton, Crofton, and surrounding areas are encouraged to apply!
Service Advisor | Customer-Focused Shop | $62K+ Salary - 2226 PromotiveService Advisor | Customer-Focused Shop | $62K+ Salary - 2226Westminster, MDAt Caples Car Care, we removed sales quotas and performance KPIs because we believe advisors should focus on helping customers make informed decisions—not upselling services they don't need. We're one of the busiest independent repair shops in the area, servicing approximately 75 vehicles per week, and we're looking for an experienced Service Advisor who values customer service, organization, and honesty.
Clinical Customer Service Rep - Cardiovascular Surgical ICU Johns Hopkins HospitalClinical Customer Service Rep - Cardiovascular Surgical ICUBaltimore, MDThe ideal candidate will possess the highest level of Customer Service skills, knowledge of information & computer systems, the ability to work and assist with Nursing staff & Administrative staff, all in the effort to meet the needs of the unit, department in accordance with Johns Hopkins Hospital policy and procedures. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
NewClinical Customer Service Associate - Medical / Surgical Johns Hopkins HospitalClinical Customer Service Associate - Medical / SurgicalBaltimore, MDThe ideal candidate will possess the highest level of Customer Service skills, knowledge of information & computer systems, the ability to work and assist with Nursing staff & Administrative staff, all in the effort to meet the needs of the unit, department in accordance to Johns Hopkins Hospital policy and procedures. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.