319 Results for

Customer Care Jobs in Towson, MD

Jobs

New!

Baltimore, MD3 days ago

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Under medical direction, provides respiratory care including treatment, management, diagnostic evaluation, and support for patients with cardiopulmonary deficiencies and abnormalities.

New!

Carney, MD2 days ago

$105,000–$115,000 Per Year

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Coordinate and oversee direct and indirect patient services for Home Health (certified) and Home Support (private duty) agencies, ensuring patient care is coordinated and managed appropriately. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

New!

Bethesda, MD5 days ago

$18–$19.50 Per Hour

li>Assist to achieve budgeted financial performance through effective salesmanship, using good judgment to solve problems, and ensuring loss prevention protocols are executed at all times.

Must possess mobility to work in a retail setting, and the stamina to maintain attention to detail despite interruptions, strength to lift and carry boxes of books weighing up to 50 pounds.

Towson, MD29 days ago

$24–$26 Per Hour

Join us to work on a team of critically-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans' operation. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company.

Sparks, Maryland28 days ago

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.

Bethesda, Maryland13 days ago

$23.24–$33.44 Per Hour

Responsibilities: The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.

New!

Columbia, MD2 days ago

$60,000–$63,000 Per Year

p>The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat.

Opportunity at a GlanceLead Certified Veterinary Technician for the Ross University Veterinary Clinic area of Clinical Sciences DepartmentDuties will be assigned by the Division Head and Technician Di.

Bethesda, MD13 days ago

$23.24–$33.44 Per Hour

p>The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.

Bethesda, MD30+ days ago

$23.24–$33.44 Per Hour

The Customer Care Representative delivers support and assistance to business and consumer customers calling about Online Banking, Mobile Banking, VISA debit cards, Consumer Lending and limited Deposit Services providing them with consistent outstanding customer service, accurate information and timely response to promote customer satisfaction and retention. Also handles incoming calls from Branch employees needing assistance to execute some debit card and online banking processes in support of customer service.

Baltimore, MD30+ days ago

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

Phoenix, MD18 days ago

Full-time

Customer Service Excellence:Serve as the primary phone contact for clients, delivering exceptional service by addressing inquiries, resolving scheduling conflicts, and handling service-related concerns. Key Responsibilities:Phone-Based Scheduling & Coordination:Manage incoming and outgoing phone calls to schedule plumbing and water treatment system maintenance appointments for technicians.

Laurel, MD21 days ago

$21.65–$26.25 Per Hour

Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.

Bethesda, MD30+ days ago

Join Allied Universal as an Unarmed Patrol Officer at a premier hotel and resort location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. You will support guests and staff with outstanding customer service and clear communication while bringing our agile, reliable, and innovative values to a caring, team-focused environment built on integrity.

Bethesda, MD30+ days ago

Our team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey. Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives.

Baltimore, Maryland28 days ago

Remote

$40,000–$70,000 Per Year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.

Hanover, PA30+ days ago

p>Reporting to the Customer Care Supervisor, the Customer Care Associate is responsible for building and maintaining long-term, trusted relationships with customers by delivering comprehensive, end-to-end customer support for products and services within the tested sector. This role serves as a key point of contact for internal and external customers, managing inquiries, quotes, and orders while ensuring accuracy, compliance, and exceptional customer experience.

Baltimore, Maryland30+ days ago

Remote

$40,000–$70,000 Per Year

Key Responsibilities:Assist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly and professionally to client inquiries via phone, email, or online chatMaintain detailed and accurate records of client interactions and bookingsCollaborate with team members to ensure seamless client experiencesStay updated on hotel offerings, travel trends, and industry changesAttend virtual training sessions and team meetingsRequirements:Strong communication and customer service skillsFriendly, professional demeanor and positive attitudeComfortable working independently and managing time effectivelyBasic computer skills and a reliable internet connectionInterest in travel and helping clients plan memorable staysPrevious experience in customer service, hospitality, or sales is a plus but not requiredWhat We Offer:Flexible, remote work environmentFull training and access to industry resources and toolsSupportive team culture and mentorshipIncome-earning possibilities based on performanceExclusive travel discounts and perks through industry partnersPersonal and professional development opportunities$40,000 - $70,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & HospitalityJob Type: Flexible Schedule | Remote WorkAbout Us:We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.

Baltimore, MD27 days ago

Beginning May 7, 2025, candidates will need one of the following as identification in accordance of the Real ID ACT: Real ID, Passport, Visa, TWIC Card, to gain unescorted access. Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous.

Columbia, MD30+ days ago

$22.65–$23.65 Per Hour

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop.

Baltimore, Maryland30+ days ago

$48,400–$52,000 Per Year

Edgewood, MD10 days ago

$65,650–$118,675 Per Year

Customer Relationship Management: Focus on building and maintaining long-term relationships with customers, often involving proactive outreach, personalized communication, and strategies for customer retention. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Baltimore, MD30+ days ago

$24–$26 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Baltimore, MD15 days ago

Remote

We are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.

Baltimore, MD14 days ago

Remote

Full-time

Role: Customer Engagement Advocate II (Customer Service) Location: 100% Remote Type: Contract-to-Hire (C2H) Job Description: We are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. Research and resolve inquiries related to: Medical Claims Benefits Eligibility Billing Coverage Questions Investigate claim issues and verify claim accuracy, eligibility, and liability information.

Bowie, MD30+ days ago

$17.65–$20 Per Hour

WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.

Rockville, MD17 days ago

$51,703–$76,463 Per Year

Under the general supervision of a Program Manager, the MC311 CSR is responsible for answering incoming telephone calls in a professional and courteous manner by successfully using a combination of technology (laptop, software, internet, etc.) and exemplary soft skills (active listening, clear speaking, problem solving, etc.). The Department of Technology & Enterprise Business Solutions (TEBS) Customer Service Representative-I, Grade 13; MC311 Customer Service Center is Montgomery County's premier source for non-emergency government information and services.

Baltimore, MD14 days ago

$25.77–$28.77 Per Hour

20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. 35% Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.

Baltimore, MD30+ days ago

Require excellent verbal and written communication, professional telephone manner, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. Compliance, Policy, and Procedure • Coordinate appointments for patients needing multiple types of healthcare services.

Baltimore, Maryland15 days ago

Remote

$15–$15

Devices not acceptable:Tablet-based/convertible personal computers (i.e., Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use.

Rockville, MD17 days ago

$57,596–$86,330 Per Year

Continually assessing the status and up-to-date nature of Knowledge-Based Articles (KBA's) via direct customer interactions or independent observation and research (such as trending and emerging topics within the County, changes to the beginning and end dates of programs/services, conflicting information amongst publications) and proactively communicating needs and potential liabilities to management. This Position is ONLY Open to Montgomery County Government Employees: Current Montgomery County Government employees; Montgomery County employees who were affected by a reduction-in-force and currently have RIF priority rights; Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or.

MD30+ days ago

$17–$31.30 Per Hour

p>The Customer Service Representative position is ideal for someone with strong interpersonal skills, a passion for mental wellness advocacy, and is comfortable working with digital platforms in a fast-paced and emotionally sensitive setting.

Key Responsibilities:

The Customer Service Representative's responsibilities include (but are not limited to) the following:

Takes inbound calls from members and determines the quickest, most effective ways to answer member questions.

MD30+ days ago

$17–$31.30 Per Hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off.

Baltimore, MD30+ days ago

Ability to identify and perform requirements relative to specialty services (including but not limited to student proof, prior approval, medically necessary contacts, special voucher/authorization processing, and requesting enrollment cards as well as out-of-network requirements) and/or order entry. The Customer Service Representative I responds to customer service inquiries including, but not limited to, benefit information and timely fulfillment of requests for Versant Health Membership, Providers and Client Representatives.

Baltimore, MD30+ days ago

Full-time

Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .

MD30+ days ago

$17–$31.30 Per Hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.

Columbia, MD23 days ago

$40,000–$51,000 Per Year

This opening is especially well suited for customer care support that can keep up with pace, teamwork, and a success-oriented culture, within a motivated, fast-paced office with a work-hard/play-hard feel and strong team integration. As a Customer Service Representative with Carrie Skinner State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Baltimore, MD15 days ago

Remote

$25.77–$28.77 Per Hour

MD29 days ago

From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days' holiday, and other great benefits we'll give you the rewards you deserve. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.

Bowie, MD27 days ago

$17.65–$20 Per Hour

New!

Bowie, MD2 days ago

$17.65–$20 Per Hour

p>WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products.

Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.

Clarksville, MD14 days ago

Employee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.

Baltimore, Maryland9 days ago

Responsibilities include scheduling office appointments and procedures as well as taking accurate phone messages, making reminder calls to patients per office protocol, taking accurate Rx refill requests and sending them through Epic to provider pools, insure referrals are in the system for upcoming appointments, flag offices for patients coming with high balances. The Concierge also responsible for sending out new patient packets, scanning documents, working workqueues (WQs), recommending workflow efficiencies to improve the patient experience.

New!

Westminster, MD2 days ago

We're a family-owned electrical and HVAC company that's been serving Carroll County since 1986, voted Carroll County's Best Electrical & HVAC Contractor. This role is temporary (mid-July through early November), but it's a real one: steady hours, honest pay, and a team that'll treat you like one of their own while you're here.

Rockville, Maryland7 days ago

We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).

Columbia, MD30+ days ago

As a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.

Fulton, MD30+ days ago

Experience working with a CRM system or other customer tracking software Experience working with Microsoft Suite products Ability to organize multiple activities with minimal supervision Demonstrated success in deadline-driven environment Customer-centric mindset Strong attention to detail Ability to communicate with customers with a high level of empathy and understanding, at times deescalating when needed. Candidates in Maple Lawn, Columbia, Scaggsville, Laurel, Clarksville, Silver Spring, College Park, Baltimore, Glen Burnie, Bowie, Odenton, Crofton, and surrounding areas are encouraged to apply!

Westminster, MD14 days ago

At Caples Car Care, we removed sales quotas and performance KPIs because we believe advisors should focus on helping customers make informed decisions—not upselling services they don't need. We're one of the busiest independent repair shops in the area, servicing approximately 75 vehicles per week, and we're looking for an experienced Service Advisor who values customer service, organization, and honesty.

Baltimore, MD13 days ago

The ideal candidate will possess the highest level of Customer Service skills, knowledge of information & computer systems, the ability to work and assist with Nursing staff & Administrative staff, all in the effort to meet the needs of the unit, department in accordance with Johns Hopkins Hospital policy and procedures. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

New!

Baltimore, MD2 days ago

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Baltimore, MD30+ days ago

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Customer Care Jobs in Towson, MD

Respiratory Care Therapist - CRT or RRT - Grace Medical Center - Per Diem LifeBridge Health

RN Clinical Manager - Home Care Oak Crest Village by Erickson Senior Living

Customer Service Retail Associate System One

Call Center Specialist Indotronix International Corporation

Customer Care Advocate Zenith American Solutions

Digital Branch Customer Care Representative EagleBank

Customer Care Manager Covista Inc

Digital Branch Customer Care Representative Eagle Bancorp Inc

Customer Care Representative Eagle Bancorp Inc

Customer Care Agent Mon-Fri 8am-4:30pm Vital Records Control

Customer Care Specialist Liberty Pure

Customer Care Specialist Saia Inc

Security Officer Customer Care Patrol Allied Universal

Customer Care Specialist Serenity Mental Health Centers

EntryLevel | Customer Care Coordinator | Remote Aisles & Abroad

Customer Care Associate - Tested Sector ESAB Corp

Remote - Customer Care – Travel & Hospitality Destination Careers

Customer Care Rep Constellation Energy Corp

Car Care Customer Service & Sales Advisor AAA-Mid-Atlantic, Inc.

Customer Care Coordinator Wallenius Wilhelmsen

Customer Care Coordinator Leidos Holdings Inc

U-Box Customer Care Representative (CDL) U-Haul International Inc

Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.

Customer Engagement Advocate II (Customer Service) Lumen Solutions Group Inc

Customer Service Specialist I - Customer Service Center WesBanco Inc

Customer Service Representative I, Grade 13 Montgomery County, Maryland

Advocate, Customer Service II Iconma

Customer Service Representative Chase Brexton Health Services Inc

Customer Service Representative Williams-Sonoma, Inc.

Customer Service Representative II, Grade 16 Montgomery County, Maryland

Customer Service Representative-Behavioral Health CVS Health Corp

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health Corp

Customer Service Representative I Versant Health Holdco Inc

TRICARE Customer Service Rep-Alaska residents TriWest Healthcare Alliance

Bilingual Japanese Customer Service Representative CVS Health Corp

Bilingual Customer Service - State Farm Agent Team Member Carrie Skinner State Farm

Advocate, Customer Service II ICONMA, LLC

Customer Service Advisor - 12 Months Fixed-Term Contract Ford Retail Ltd

CS Specialist I - Customer Service Center WesBanco Inc

CS Specialist 1 - Customer Service Center WesBanco Inc

Entry Level Automotive Customer Service Representative Jim Coleman Honda

Scheduling Concierge - Primary Care Mercy Medical Center

Temporary Customer Service Representative Tim Kyle Company

Customer Service / Call Center Representative DARCARS Automotive Group

Customer Service Representative - Call Center American Pest Management, Inc.

Customer Experience Admin Window Nation, Inc.

Service Advisor | Customer-Focused Shop | $62K+ Salary - 2226 Promotive

Clinical Customer Service Rep - Cardiovascular Surgical ICU Johns Hopkins Hospital

Clinical Customer Service Associate - Medical / Surgical Johns Hopkins Hospital

Clinical Customer Service Rep - Oncology 4AB Johns Hopkins Hospital

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