NewCustomer Care Representative AtriumCustomer Care RepresentativeClearwater, FLThey are actively building out their people infrastructure and require a hands-on customer/client service leader who can help stabilize, scale, and elevate core customer service teams/ sales operations while supporting leadership through ongoing organizational growth and change. In this role as the Customer Care Representative, you will serve as a key point of contact for customers, helping them navigate medication orders, answer questions, and resolve concerns with empathy and professionalism.
Community Pharmacy Total Care Outbound Customer Care Representative II Elevance Health IncCommunity Pharmacy Total Care Outbound Customer Care Representative IITampa, FLAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Specialist Canine Cabana LLCCustomer Care SpecialistBrandon, FLIf you are a dedicated Customer Care Specialist with a passion for dogs and a commitment to exceptional service, apply now to join the Canine Cabana team in providing premium pet lodging services and care! The Customer Care Specialist will be responsible for providing exceptional customer service to clients, both in person and over the phone.
Customer Care Representative I Quest Diagnostics IncCustomer Care Representative ITampa, FLEffectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
NewBluemercury Customer Care Specialist - Full time, Various Schedule - W/ Rotating weekends Macy's IncBluemercury Customer Care Specialist - Full time, Various Schedule - W/ Rotating weekendsTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. The Bluemercury Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
Bluemercury Customer Care Specialist - Full Time - Hybrid, various schedules with weekend days Macy's IncBluemercury Customer Care Specialist - Full Time - Hybrid, various schedules with weekend daysTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. The Bluemercury Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
Patient and Customer Care Representative GoodVetsPatient and Customer Care RepresentativeTampa, FloridaAs a Patient and Customer Care Representative (PCCR), you will play a vital role both as a part of the client and patient care teams, ensuring seamless client experiences while supporting our clinical team in providing excellent veterinary care. This unique role encourages you to float between direct animal care and client services -- utilizing a broad skillset, contributing to hospital efficiency, and strengthen the bond between our medical team, clients, and patients.
NewCustomer Care Foundation Supervisor WellDyneCustomer Care Foundation SupervisorLakeland, FloridaThe Supervisor is responsible for staff performance, workload management, quality assurance, training, and continuous process improvement while serving as the primary escalation point for complex patient and client issues. Serve as the primary escalation point for complex or unresolved patient, provider, pharmacy and internal issues, including eligibility disputes, escalated calls and complaints.
Patient Support / Customer Care Specialist TempExpertsPatient Support / Customer Care SpecialistClearwater, FLTempExperts is partnering with a rapidly growing healthcare technology organization to hire 10+ Patient Support / Customer Care Specialists due to increased patient demand. This is an excellent opportunity to join a mission-driven company that is transforming patient recovery through innovative medical technologyall while building a stable and rewarding career.
Customer Care Specialist TempExpertsCustomer Care SpecialistClearwater, FLTempExperts is partnering with a rapidly growing healthcare technology organization to hire 10+ Patient Support / Customer Care Specialists due to increased patient demand. This is an excellent opportunity to join a mission-driven company that is transforming patient recovery through innovative medical technologyall while building a stable and rewarding career.
Customer Care Rep - Pay $15-16/hr. Dep on Exp Rooms To Go.com IncCustomer Care Rep - Pay $15-16/hr. Dep on ExpFL$15–$16 / hourAssociates in our Customer Care department: • make and receive phone calls from customers • responsible for resolving customer issues • arranging merchandise exchanges • making customer accommodations • advising customers with solutions for their needs • scheduling service visits to customers' homes • coordinating all other services for Rooms To Go customers. There has never been a better time to join the Rooms To Go family, and as we continue to grow, an increasing number of opportunities are available for our team members to expand and grow their careers into specialized care positions, team leaders and supervisors or managers within the Customer Care department.
NewCustomer Care Agent Vital Holdings LLCCustomer Care AgentTampa, FL$16.50–$17.50 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
NewCustomer Care Advocate I WellDyneCustomer Care Advocate ILakeland, FloridaThis position is the focal point for all customers inquiring about pharmacy benefits, placing orders for the mail order pharmacy or checking status of orders, often the single point of contact with customers. Essential Duties and ResponsibilitiesRespond in a prompt, professional and courteous manner to customers’ questions regarding pharmacy benefits or placement and/or the status of an Rx order.
Customer Care Advocate MetLife IncCustomer Care AdvocateTampa, FLRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Customer Care Operations (LAL) Xpress Global Systems, LLCCustomer Care Operations (LAL)Lakeland, FloridaFull timeRespond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry, with the ability to be a part of a fast-paced team environment, where there is a strong emphasis on quality of service/multi-tasking, accountability, and conflict resolution, and being a part of a dynamic culture in a progressive industry. As the EMPLOYER OF CHOICE, are looking for a hardworking, intelligent person with a relentless dedication to safety, quality, and customer service to join us as a Customer Care Operations.
Bloomingdale''s Credit Customer Care Specialist, Full time - Various Schedule w/4 of 8 weekend days Macy's IncBloomingdale''s Credit Customer Care Specialist, Full time - Various Schedule w/4 of 8 weekend daysTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Collaboration: Partners with stores, suppliers, distribution centers, buyers, and senior executives to address complex or urgent matters, demonstrating that strong relationships are what set us apart as "Like No Other Store in the World.".
Customer Care Agent Vital Records ControlCustomer Care AgentOldsmar, FL$16.50–$17.50 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Customer Care Foundation Supervisor HiregyCustomer Care Foundation SupervisorLakeland, FL$23.50–$24.50 / hourLead and supervise a team responsible for customer support, eligibility review, enrollment processing, and case management activities, ensuring high-quality service delivery and operational excellence. Monitor operational performance and key metrics, including productivity, quality, turnaround times, accuracy, and customer satisfaction, implementing corrective actions and process improvements as needed.
Customer Care Specialist CardioCommand, Inc.Customer Care SpecialistTampa, FLActive ownership and coordination of all customer-related activities from inquiry and quotation through order execution, product support, Return Material Authorizations (RMAs), shipment completion, and ongoing communication. · RMA Coordination: Initiate and coordinate RMAs, manage communications and documentation, and ensure RMAs are tracked and progressed according to expectations.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIRiverview, FLHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Red Alert Supervisor Rooms To Go.com IncCustomer Care Red Alert SupervisorLakeland, FLMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them.
Customer Care Manager - State Farm Agent Team Member Jamie Pelzer - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberTampa, FLSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Lead Software Engineer - CQA and Customer Care PublixLead Software Engineer - CQA and Customer CareLakeland, FLExperience designing, configuring, or extending low-code / no-code platforms, including:Power Platform development (Power Apps, Power Automate, Dataverse). 2+ years of experience developing and supporting enterprise applications using C# (.NET), Razor Pages, Telerik/Kendo controls, and modern UI frameworks.
Lead Software Engineer - CQA and Customer Care Publix Super Markets IncLead Software Engineer - CQA and Customer CareLakeland, FLPublix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. You will collaborate closely with Architecture, Product Owners, Business Systems Analysts, Security, and Quality teams to design, build, and support complex technology solutions across the organization.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentBrandon, FLAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Healthcare Customer Care Agent (Temp-to-Perm) IvyrehabHealthcare Customer Care Agent (Temp-to-Perm)Tampa, FloridaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
NewCustomer Care Representative - Tampa ICP GroupCustomer Care Representative - TampaTampa, FLFull timeICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America.
Customer Care Manager ICP GroupCustomer Care ManagerTampa, FLFull timeIn this role you will be responsible for the following:Lead, coach, and manage a team of Supervisors and Customer Care Representatives across daily activities including order entry, phone support, and Salesforce case management. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Brandon, FLThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorTampa, FLRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Florida Claim Customer Service Representative AAA Southern New EnglandFlorida Claim Customer Service RepresentativeTampa, FLBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. What you will do: The Auto Club Group is seeking a Florida Claim Customer Service Representative who will be responsible for taking first notice of loss, handling claim inquiries, initiating claim services and handling low-complexity, one-touch claims in a call center environment.
Florida Claim Customer Service Representative Auto Club GroupFlorida Claim Customer Service RepresentativeTampa, FloridaBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. The Auto Club Group is seeking a Florida Claim Customer Service Representative who will be responsible for taking first notice of loss, handling claim inquiries, initiating claim services and handling low-complexity, one-touch claims in a call center environment.
NewPharmacy CSR Bilingual Spanish (Remote, Must Live in Florida) Molina Healthcare IncPharmacy CSR Bilingual Spanish (Remote, Must Live in Florida)Tampa, FLRemoteAbility to develop and maintain positive and effective work relationships with coworkers, clients, members, providers, regulatory agencies, and vendors. Effectively communicates plan benefit information, including but not limited to: formulary information, copay amounts, pharmacy location services and prior authorization outcomes.
NewBilingual Customer Service Representative (Toll) MCI CareersBilingual Customer Service Representative (Toll)Tampa, FLMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service Representative - AT&T OneTouch DirectCustomer Service Representative - AT&TTampa, FL$30,000–$50,000Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience. As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services.
NewCustomer Service Center Rep BayCareCustomer Service Center RepTampa, FLRemoteResponsible for supporting the physician's office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians.
Customer Service Representative - Billing II (Bilingual - English/Spanish) Quest Diagnostics IncCustomer Service Representative - Billing II (Bilingual - English/Spanish)Tampa, FLResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Customer Service Representative - Billing II Quest Diagnostics IncCustomer Service Representative - Billing IITampa, FLResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Customer Service Representative Bern's Steak HouseCustomer Service RepresentativeTampa, FLFrom providing caring, compassionate and enthusiastic service over the phone to communicating guest needs to the appropriate departments, this position requires a high level of attention to detail and ability to multitask in a very fast-paced call center environment. Bern's Steak House's customer care team strives to ensure that our patrons have a memorable evening by helping to curate every detail of their dining experience.
NewBilingual Customer Service Representative (Toll) Valor VIPBilingual Customer Service Representative (Toll)Tampa, FLWe deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. We're hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and public sector programs.
Director, Customer Experience Product Ashley Furniture Industries IncDirector, Customer Experience ProductTampa, FLProficiency in data analysis using SQL or advanced Excel to query service data, calculate operational metrics (CSAT, NPS, AHT, FCR), and build dashboards in BI tools like Tableau or Power BI for ongoing performance monitoring. Proven ability to design and ship improvements to CRM workflows, case management, IVR routing, and self-service features that measurably improve CSAT/NPS and operational efficiency.
NewCustomer Service HILLSBOROUGH TRANSIT AUTHORITYCustomer ServiceTampa, FLPOSITION PURPOSE: Receives and analyzes customer inquiries regarding HART services and provides optimum schedule/routing information as well as system wide information via telephone, fax, Telecommunication Device for the Deaf (TDD) or in person. Receives and records calls customer concerns, routes them to the appropriate personnel via Community Report Tracking Program or immediately rectifies the concern if possible.
NewCustomer Service Representative TechStaff, IncCustomer Service RepresentativeTampa, FLPlant City Community Resource Center (307 Michigan Avenue, Plant City 33563). Hourly Rate: $15.00Hours – M-F 8:00 AM – 5:00 PMDuration: January 2026 – June 2026Locations & Roles:
Director Customer Service AI Product Ashley Furniture Industries IncDirector Customer Service AI ProductTampa, FLTranslate customer journeys and voice-of-customer insights into detailed product requirements and user stories for features like virtual assistants, agent assist, intelligent routing, and knowledge search, lowering average handle time and improving first-contact resolution. • Working knowledge of machine learning, NLP, and large language models to frame customer service problems; ability to evaluate models using metrics such as intent accuracy, resolution rate, and precision/recall for real-world performance.
Pharmacy Technician, Data Entry/Customer Service (2nd Shift) CVS Health CorpPharmacy Technician, Data Entry/Customer Service (2nd Shift)Tampa, FL$17–$25.15 / hourBenefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Although Omnicare pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with the company's mission, allowing our customers to focus on giving their patients the best care.
Pharmacy Technician. Data Entry/Customer Service (2nd Shift) CVS Health CorpPharmacy Technician. Data Entry/Customer Service (2nd Shift)Tampa, FL$17–$25.15 / hourAlthough Omnicare pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with the company's mission, allowing our customers to focus on giving their patients the best care. Day In The Life: As a Front End Pharmacy Technician, you will perform order entry tasks and collaborate with other team members in the medication dispensing process at our closed-door pharmacy.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsTampa, FLFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Customer Service Center Rep BayCare Health SystemCustomer Service Center RepSafety Harbor, FLResponsibilities: Responsible for supporting the physician's office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians.
NewSpanish Customer Service Representative (Tolling) MCISpanish Customer Service Representative (Tolling)Tampa, FLWe deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
NewBilingual Customer Service Representative (Toll) ValorVIPBilingual Customer Service Representative (Toll)Tampa, FL$14.75–$17.20 / hourMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.