UlineCustomer Service Hiring Event UlineCustomer Service Hiring EventHudson, WI$25–$34 / hourFull timeUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
MarshallsNewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorLakeville, MN$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Medline IndustriesMedical Sales Representative - Acute Care Medline IndustriesMedical Sales Representative - Acute CareMinneapolis, MNFull timeThis team sells exam gloves, durable medical equipment, incontinence products, OR kits, plastics, skin care products, textiles, bathing systems, gauze, packs and gowns, protective apparel, surgical trays, advanced wound care, surgeons’ gloves and other things used in hospitals. Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.
UlineCustomer Service Management Trainee UlineCustomer Service Management TraineeHudson, WI$29–$34 / hourFull timeManage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Cynet HealthNewTravel Nurse RN - Cardiovascular Intensive Care Unit - $2,655 per week in Minneapolis, MN Cynet HealthTravel Nurse RN - Cardiovascular Intensive Care Unit - $2,655 per week in Minneapolis, MNMinneapolis, MN$2,654.80–$2,654.80Job Title: Registered Nurse Profession: Registered Nurse (RN) Specialty: Cardiovascular Intensive Care Unit (CVICU) Duration: 13 Weeks Shift: Nights Hours per Shift: 8 Hours Experience: 1+ Years License: Minnesota Certifications: ACLS, BLS Must-Have: Experience with Fresh Open Heart Surgery Patients Interpretation of Cardiac Rhythms Adult and Geriatric Population Experience Epic Experience Description: The Registered Staff Nurse (RN) provides holistic care to customers and families. The scope of practice includes care across the lifespan, from neonates to older adults.
AMN HealthcareNewTravel Nurse RN - Cardiovascular Intensive Care Unit - $2,195 to $2,331 per week in Minneapolis, MN AMN HealthcareTravel Nurse RN - Cardiovascular Intensive Care Unit - $2,195 to $2,331 per week in Minneapolis, MNMINNEAPOLIS, MN$2,195–$2,331cardiovascular nurse, cardiovascular intensive care unit nurse, cardiovascular intensive care RN, CVICU RN, CVICU nurse, CVICU, registered nurse, RN, R.N., healthcare, health care, hospital, nurse, nursing At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
AMN HealthcareNewTravel Nurse RN - Cardiovascular Intensive Care Unit - $2,428 to $2,578 per week in Minneapolis, MN AMN HealthcareTravel Nurse RN - Cardiovascular Intensive Care Unit - $2,428 to $2,578 per week in Minneapolis, MNMINNEAPOLIS, MN$2,428–$2,578cardiovascular nurse, cardiovascular intensive care unit nurse, cardiovascular intensive care RN, CVICU RN, CVICU nurse, CVICU, registered nurse, RN, R.N., healthcare, health care, hospital, nurse, nursing At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
MarvinNewDirector of Customer Service MarvinDirector of Customer ServiceMinneapolis, MN$135,000–$180,000As the Director of Customer Service, you’ll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired throughout their journey with us. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.
MESSERLI KRAMER P.A.NewCOLLECTOR MESSERLI KRAMER P.A.COLLECTORPLYMOUTH, MN$1,200–$2,400 / hourOur approach is rooted in treating consumers with respect and dignity, working collaboratively to find realistic solutions that help them resolve debt and move forward, while still achieving successful outcomes for our clients. The Collector position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly.
Raising Cane'sNewCustomer Service Associate - Dinner/Close Shift Raising Cane'sCustomer Service Associate - Dinner/Close ShiftBurnsville, MN$15–$15Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection.
Lennar HomesNewField Customer Care Rep Lennar HomesField Customer Care RepPlymouth, MNFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. This role focuses on in-field assessments, homesite visits, rigorous investigation of potential warranty issues, and managing complex, multi-trade cases that demand strong construction knowledge.
Lancesoft IncCustomer Service Support Lancesoft IncCustomer Service SupportWayzata, MN$25–$27.05 / hourThe Customer Service Support 3 - Customer Enabling will process routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment. Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions using basic analytical capabilities.
Homecare Software Solutions LLCDirector, Technical Customer Care Homecare Software Solutions LLCDirector, Technical Customer CareMinneapolis, MN$150,000–$160,000 / yearThe Director leads and develops high-performing Tier 1 teams, overseeing escalation frameworks and enabling leaders to resolve complex technical issues effectively while driving process and technology optimization that supports timely and accurate resolution of complex software issues. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities.
Homecare Software Solutions LLCSupervisor, Technical Customer Care Homecare Software Solutions LLCSupervisor, Technical Customer CareMinneapolis, MN$75,000–$80,000 / yearFounded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
Olympus Corporation of the AmericasNewCustomer Care Representative II-Sales Olympus Corporation of the AmericasCustomer Care Representative II-SalesMinneapolis, MNThe CCR has the authority to enforce company policies regarding pricing shipments return goods price adjustment etc. to decide whether or not a product is eligible for return to issue credits to a customer's account for return goods to determine the most economical or most expedient method for shipment in order to meet requested dates. Primary point of contact for communication with customers, inventory/purchasing, marketing, technical services group, corporate credit, and warehouse to gain resolution and/or clarification on various issues pertaining to customer accounts/orders.
Edison Electric, Inc.Customer Care Associate Edison Electric, Inc.Customer Care AssociateMinneapolis, MN$23–$28 / hourWe're hiring a reliable and positive person to engage with clients, make them feel heard, and dispatch electricians to resolve their electrical issues. If you're a capable problem solver with a knack for connecting with people and a strong desire to do your best, you could be the next full-time Customer Care Associate with Edison Electric Inc.
U-Haul International IncU-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Blaine, MN$27.25–$29.28 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
GIRL SCOUTS OF MINNESOTA AND WISCONNewCustomer Care Specialist GIRL SCOUTS OF MINNESOTA AND WISCONCustomer Care SpecialistSaint Paul, MN$22.50–$23.68 / hourGirl Scouts River Valleys is committed to diversity, equity, inclusion, access, and racial justice, and is working to boldly lead as an anti-racist organization that uplifts and empowers every Girl Scout to know their worth and lead in their world. From greeting visitors at the front desk to managing inquiries in Salesforce, processing mail, and ensuring smooth office operations, the Customer Care Specialist plays a vital role in creating a positive and supportive environment.
Spade RecruitingCustomer Care Representative - WFH Spade RecruitingCustomer Care Representative - WFHMinneapolis, MNRemoteFull timeWe’re more than just an insurance agency—we’re a people-focused, technology-driven, and growth-minded teamdedicated to helping working families protect what matters most. From answering questions and explaining benefits to guiding families through important decisions, you’ll be the trusted advisor who makes insurance clear, simple, and stress-free.
Lennar CorporationField Customer Care Rep Lennar CorporationField Customer Care RepPlymouth, MNLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. This role focuses on in-field assessments, homesite visits, rigorous investigation of potential warranty issues, and managing complex, multi-trade cases that demand strong construction knowledge.
DemantNewCustomer Care & Training Specialist DemantCustomer Care & Training SpecialistEden Prairie, Minnesota$35,000–$50,000 / yearOverview: The Software Support and Training Specialist provides technical support to users, troubleshoots software issues, and works closely with internal teams to ensure a seamless customer experience. The pay range for this position is expected to be between $35000 to $50000 per year; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges.
ConsultNetLegal Customer Care Liaison ConsultNetLegal Customer Care LiaisonMinneapolis, MN$35–$45 / hourFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Responsibilities would include reaching out to clients for follow-up, gathering basic information, providing status updates as appropriate, and answering incoming calls with a high level of customer service.
ABM IndustriesNewPart-time Customer Care Associate ABM IndustriesPart-time Customer Care AssociateMinneapolis, MN$19–$21 / hourWe are looking for a reliable and experienced Parking Cashier who is responsible for cash and electronic transactions with parking customers. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Lakefield Veterinary GroupNewCustomer Service Representative - Rockford Road Animal Hospital Lakefield Veterinary GroupCustomer Service Representative - Rockford Road Animal HospitalMinneapolis, MN$17–$20 / yearAbility to provide effective customer service principles Basic knowledge of medical terminology Basic proficiency with a variety of computer programs including Microsoft Office Suite Basic written, verbal, and active listening communication skills Strong customer relations and interpersonal skills Exercises tact and diplomacy in dealing with sensitive issues and situations Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions Strong organizational and time management skills Effectively and quickly responds to requests in a proactive manner Strong attention to detail and high level of accuracy . We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
Circle KNewCustomer Service Representative - Franchise Circle KCustomer Service Representative - FranchiseMinneapolis, MNThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Legendary Home Services Parent LLCCustomer Service Representative Legendary Home Services Parent LLCCustomer Service RepresentativeNew Hope, MN$18–$24 / hourPart timeYou’ll be the first voice our customers hear—answering calls, scheduling service appointments, and helping ensure a smooth, professional experience from start to finish. If you love solving problems, staying organized, and making someone's day a little easier, you’ll fit right in.
Plugz ElectricCustomer Service Representative (Call Center) Plugz ElectricCustomer Service Representative (Call Center)Forest Lake, MN$16–$22 / hourAt Plugz Electric, we’re a family-owned and operated electrical company built on trust, reliability, and doing right by our customers and our team. This isn’t just answering phones—this is a high-impact, performance-driven role where: Your speed and communication directly drive revenue .
WtwNewBenefit Customer Service Representative Seasonal Colleague Non Bilingual Minneapolis 2026 WtwBenefit Customer Service Representative Seasonal Colleague Non Bilingual Minneapolis 2026Minneapolis, MNRemoteThese include the duties and responsibilities listed above, as well as the ability to adhere to company policies, exercise sound judgment, effectively manage stress and work respectfully with others, exhibit trustworthiness and professionalism, and safeguard confidential information of participants (e.g., medical, health, financial, personal, etc.), WTW business operations and the Company's reputation. Quickly build rapport and respond to plan participants in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message .
Pronto Heating & Air ConditioningCustomer Service Representative Pronto Heating & Air ConditioningCustomer Service RepresentativeMinneapolis, MNEvery day will bring variety as you: Engage with Customers: Answer incoming calls and make outgoing calls to assist clients, providing them with the information they need in a professional and friendly manner. Pronto Heating & Air Conditioning, a trusted family-owned HVAC company with over 60 years of experience, is expanding and seeking a Customer Service Representative (CSR) to join our dynamic team!
PetSuitesCustomer Service Representative PetSuitesCustomer Service RepresentativeEagan, MN$12–$15PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
MaximusNewSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeSaint Paul, MNRemoteWe are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representatives to assist Virginia residents in navigatingthe Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Michael Theisen - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Michael Theisen - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWoodbury, MNAs a Customer Service Representative - State Farm Agent Team Member with Michael Theisen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Originally from Minnesota and a graduate of the University of Minnesota–Twin Cities, I’m passionate about serving our community and creating opportunities for others to grow personally and professionally.
Nabozny & Associates, Inc.Insurance Sales and Customer Service Representative Nabozny & Associates, Inc.Insurance Sales and Customer Service RepresentativeMaple Grove, MN$60,000–$80,000 / yearIf you’re passionate about helping people, enjoy building meaningful connections, and are comfortable, respectful, and confident building relationships across diverse communities, you’ll feel right at home here—and have the opportunity to grow with a team that values trust, service, and community. About the Agency: Nabozny & Associates, Inc., an American Family Insurance agency based in Maple Grove, Minnesota, has been earning trust for more than 90 years the right way—by showing up, doing what’s right, and building lasting relationships.
Total Tool Supply, Inc.Customer Service Representative Total Tool Supply, Inc.Customer Service RepresentativeSt. Paul, MNFull timeWHAT YOU WILL DO: As a Customer Service Representative for our Crane and Hoist division, you will develop strong relationships with customers, support Sales Representatives, and focus on invoicing, receiving payments, and ordering parts. Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently.
PridestaffNewCustomer Service Representative PridestaffCustomer Service RepresentativeMinneapolis, MN$20–$25 / hourAre you currently working but looking to explore new Customer Service Representative- Call Center opportunities? Our team of consultants provides valuable employment market insights and resources to support you on your career journey.
GraybarNewCustomer Service Representative GraybarCustomer Service RepresentativeMinneapolis, MNLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
One Hour Heating & Air Conditioning of Ramsey, MNCustomer Service Representative One Hour Heating & Air Conditioning of Ramsey, MNCustomer Service RepresentativeRamsey, MN$20–$23 / hourWe are leaders in the residential heating, cooling plumbing & Electrical industry, and due to continued growth and expansion, we are looking for an experienced customer service representative to help us grow our service division. If you like helping customers and have customer service experience while working in a fun team environment, Northern One Hour Heating & Cooling and Ben Franklin Plumbing and Drains has a great opportunity for you!
CommScope, Inc.Customer Service Representative CommScope, Inc.Customer Service RepresentativeShakopee, MN$43,000–$52,000 / yearPerform various functions involving order management such as handling inbound/outbound calls to and from customers, business partners, and sales organizations regarding order entry, order confirmations, order acknowledgments, order change notifications, and website inquiries, among other incidental tasks and duties. The Customer Service Representative is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and developing knowledge of Cable Exchange products, capabilities, as well as CRM processes, and procedures.
UnitedHealth GroupNewCustomer Service Representative UnitedHealth GroupCustomer Service RepresentativeMinneapolis, MNRemote$16.15–$28.80 / hourYou will have the flexibility to work remotely* as you take on some tough challenges._Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.__UnitedHealth
Ian Davy - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Ian Davy - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMaplewood, MNAs a Customer Service Representative - State Farm Agent Team Member with Ian Davy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I graduated from Hamline University, where I played college soccer, and today I’m a parent of three who stays busy coaching baseball, basketball, and football for my kids’ teams.
Legendary Home Services LLCNewCustomer Service Representative Legendary Home Services LLCCustomer Service RepresentativeMinneapolis, MN$18–$24 / hourYou'll be the first voice our customers hear-answering calls, scheduling service appointments, and helping ensure a smooth, professional experience from start to finish. If you love solving problems, staying organized, and making someone's day a little easier, you'll fit right in.
Dal-TileNewCustomer Service Representative - FT Dal-TileCustomer Service Representative - FTPlymouth, MinnesotaDal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile:Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
Kevin Vote - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Kevin Vote - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCoon Rapids, MNAs a Customer Service Representative - State Farm Agent Team Member with Kevin Vote - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Jen Korus - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Jen Korus - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberLino Lakes, MNAs a Customer Service Representative - State Farm Agent Team Member with Jen Korus - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for authentic, reliable team members who operate with integrity, enjoy building strong relationships, and want to be part of a close-knit office that genuinely cares about the people it serves.
U HaulNewCustomer Service Representative U HaulCustomer Service RepresentativeMinneapolis, MN$11.41–$13.50 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Wedding Shoppe, Inc.Customer Service Representative Wedding Shoppe, Inc.Customer Service RepresentativeMendota Heights, MNFull timeOrder Support & Fulfillment Coordination: Help ensure orders are executed accurately, efficiently, and on time while maintaining strong communication and follow-through with customers and internal teams, including: • Supporting customers with order placement, tracking, returns, and exchanges. This role serves as a primary point of contact for customers, assisting with product questions, order updates, fulfillment coordination, returns, exchanges, and issue resolution while helping customers navigate emotionally important and timeline-sensitive moments with confidence and care.
VanMeveren Insurance Servicies, Inc.Customer Service Representative VanMeveren Insurance Servicies, Inc.Customer Service RepresentativeWhite Bear Lake, MN$50,000–$65,000 / yearIf you are passionate about customer service, have excellent problem-solving skills, and thrive in a fast-paced environment, we invite you to join our team at VanMeveren Insurance Services, Inc. Your exceptional communication skills and positive attitude will be key in building strong relationships with our clients and ensuring their confidence in our services.
Comfort Matters LLCCustomer Service Representative (Part-Time) Comfort Matters LLCCustomer Service Representative (Part-Time)Osseo, MN$22 / hourPart timeYou will play a critical role in managing customer inquiries, scheduling service appointments, and providing support to our technicians and service teams. May also dispatch technicians based on availability and customer preferences with the goal of prioritizing high value opportunities and efficient technician routing.
Legendary Home ServicesNewCustomer Service Representative Legendary Home ServicesCustomer Service RepresentativeMinneapolis, MN$18–$24 / hourYou'll be the first voice our customers hear-answering calls, scheduling service appointments, and helping ensure a smooth, professional experience from start to finish. If you love solving problems, staying organized, and making someone's day a little easier, you'll fit right in.
Jeremy Senn - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Jeremy Senn - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberChanhassen, MNAs a Customer Service Representative - State Farm Agent Team Member with Jeremy Senn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.