702 Results for

Customer Care Jobs in Wilmington, MA

Jobs

New!

Peabody, MA1 day ago

$17.25–$17.75 Per Hour

USA TJ Maxx Store 0326 Peabody MA

This position has a starting pay range of $17.25 to $17.75 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

New!

Woburn, MA1 day ago

$16–$16.50 Per Hour

USA TJ Maxx Store 0583 Woburn MA

This position has a starting pay range of $16.00 to $16.50 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

New!

Middleton, MA1 day ago

$17.25–$17.75 Per Hour

USA TJ Maxx Store 0102 Middleton MA

This position has a starting pay range of $17.25 to $17.75 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Boston, MA29 days ago

This specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.

Cambridge, MA26 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

New!

Lowell, MA4 days ago

Designed for Medicine RNs interested in critical care, this pathway provides mentorship from critical care leaders, immersive shadowing experiences, and targeted learning focused on ICU and step-down practice readiness.

Develops, communicates and documents a plan of care reflecting individualized patient problems and interventions to achieve desired outcomes, involving the patient, family and healthcare team in this process.

Lowell, MA26 days ago

New!

Cambridge, MA4 days ago

Cambridge, MA29 days ago

New!

Wakefield, MAToday

$22–$22

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Wakefield, MAToday

$22–$22

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Lowell, MA1 day ago

li>Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

New!

Boston, MA4 days ago

$51,000–$86,500 Per Year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Feel free to be yourself at American.

NH30+ days ago

p>Summary: The Customer Care Supervisor is responsible for leading and developing a high-performing team of call center agents with a strong emphasis of First Contact Resolution.

Coaching & Training: Skilled at training team members utilizing multiple training techniques and providing continuous training, growth, and mentorship.

New!

Boston, MA4 days ago

$51,000–$86,500 Per Year

CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

New!

Boston, MAToday

$15.75–$18.50 Per Hour

p>The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies.

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Work At Home, MA28 days ago

$50.48–$93.08 Per Hour

Develops a collaborative care network with physicians, nurses, and healthcare providers to ensure seamless patient care, ultimately leading to a more positive patient experiences. Verifies the accuracy and appropriateness of prescription orders received from customers, ensuring that the prescribed medications align with the patient's health conditions and potential drug interactions.

Westborough, MA16 days ago

$37–$44 Per Hour

Budgetary Responsibility: No.

Direct Reports: No.

Indirect Reports: No.

Physical Requirements: The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects.

New!

Marlborough, MAToday

$24–$26 Per Hour

Boston Document Systems (BDS) redefines today's office with highly innovative and cutting-edge equipment solutions that maximize printing, copying and document production efficiencies for clients nationwide. We have redefined preventive maintenance and how to maximize system uptime incorporating unique hardware/software solutions creating an unbeatable new level of reliability, service, diagnostics, and repair.

Boston, MA19 days ago

Remote

This leader builds scalable enablement infrastructure in a rapidly evolving technology environment, influencing across Customer Care leadership, BPO partners, and cross-functional stakeholders to raise the bar on performance, quality, and learning outcomes.

This role owns the strategy, execution, and continuous improvement of the programs that make Customer Care teams exceptional - spanning Quality Assurance (QA), Instructional Design (ID), Training, and ToolShed (employee development).

East Boston, MA30+ days ago

This role will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Perform account maintenance, including account changes, transponder changes, recertifications, additional tag requests, replenishments, adjustments, and statement requests .

E Boston, MA30+ days ago

The CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.

Saugus, MA30+ days ago

E Boston, MA30+ days ago

Braintree, Massachusetts21 days ago

li>Answering phones, giving tours, scheduling and rescheduling customers- ability to learn new point of sales system. We provide training, schedules that work for all ages, weekend nights OFF and a chance to be a part of an amazing team!

Westborough, MA16 days ago

$32–$36 Per Hour

p>Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

New!

Peabody, MAToday

Responsible for maintaining in-depth knowledge regarding a wide array of bank products, services, regulations and data processing to provide support to customers, branch personnel and management for a multi-bank holding company.

Acquire and employ an in-depth knowledge of Bank products, as well as sales and customer relations' techniques by telephone, online chat function or email to increase new and expand existing customer accounts.

Tyngsborough, Massachusetts30+ days ago

At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S.

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds.

Burlington, MA30+ days ago

$52,000–$60,000 Per Year

This role partners closely with sales representatives, healthcare providers, and internal teams to deliver a high-quality customer experience and support life-impacting therapies. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care).

Billerica, MA30+ days ago

$64,500–$129,500 Per Year

Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.

Wakefield, MA30+ days ago

The Customer Care Specialist will with pro-active customer communication and problem resolution, and in parallel with engagement of relevant stakeholders, ensure that customer needs are met efficiently and effectively.

With shipment ownership, drive the most efficient way of file handling and availability of customer data and requirements, in order for stakeholder teams to deliver according to customer expectations.

Salem, New Hampshire30+ days ago

Working closely with teammates, sales leadership, and production teams, this individual manages order processing, communication, and coordination across departments to ensure accurate, timely fulfillment. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

Quincy, MA26 days ago

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. You will lead a high-performing team through ongoing transformation initiatives, champion digital innovation and drive meaningful improvements that positively impact customers, commercial partners and business results.

Andover, Massachusetts30+ days ago

div class="col col-xs-7 description" id="job-description">Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance.

Andover, Massachusetts23 days ago

In this role you will be responsible for the following:

Lead, coach, and manage a team of Supervisors and Customer Care Representatives across daily activities including order entry, phone support, and Salesforce case management.
Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.

MA12 days ago

$105,000–$179,000 Per Year

We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  - some offices even welcome dogs.

Boston, MA28 days ago

$137,400–$167,600 Per Year

The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).

Newton, Massachusetts20 days ago

Remote

Are you interested in working for a growing company, as part of a great supportive Customer Care team?.

Newton, MA30+ days ago

Remote

Full-time

p style="line-height:1.2;text-align:justify;background-color:#ffffff;padding:0pt 0pt 7.5pt 0pt">Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services. Their unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future.

Boston, MA30+ days ago

Remote

$29.50–$41 Per Hour

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

What you'll be responsible for:

You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

Boston, MA30+ days ago

Remote

$49,700–$88,800 Per Year

Manages both people and processes, tracking quantity and quality of agent performance and customer experience and the impact on the overall performance of the center, forecasting phone and MyChart volume to ensure adequate staffing needs; and liaising and relationship building with practice leadership teams to build and sustain a high quality, well integrated regional access team.

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.

New!

Canton, MAToday

li>Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills.

Successful Call Center Customer Service Representative candidates should have the following skills:

• Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.

New!

Manchester, NHToday

Key Functions: Resolves customer inquiries and problems through effective interaction with both internal and external staff particularly in the areas of marketing, enrollment, provider relations, Customer Care Center leadership. Each Customer Care Representative is expected to take complete responsibility for every interaction with members or providers by delivering outstanding service as a means to build loyalty, improve retention, and satisfy corporate best in service goals and objectives.

New!

South Weymouth, MAToday

$16.16–$21.75 Per Hour

p>Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Provides class/program registration for all Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital educational programs and South Shore Hospital's Community Benefits Programs.

New!

Boxborough, Massachusetts6 days ago

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3+ years of leadership experience in a call center or customer service environment.

Monitor and analyze KPIs, call metrics, and performance reports to drive results.

Weymouth, MA30+ days ago

$16.16–$21.75 Per Hour

p>j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

3 - Provides class/program registration for all Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital educational programs and South Shore Hospital's Community Benefits Programs.

New!

Somerville, MAToday

Remote

$19.81–$28.30 Per Hour

The CSP is responsible for serving as the primary liaison for members and providers for all lines of business including MassHealth, and Commercial members regarding general program inquires such as eligibility verifications, authorizations, referrals, claims, material fulfillment, address changes and Primary Care Physician assignments as well as member related policy and procedures.

Serves as the primary liaison for members and providers for all lines of business including MassHealth, and Commercial members regarding general program inquires such as eligibility verifications, authorizations, referrals, claims, material fulfillment, address changes and Primary Care Physician assignments as well as member related policy and procedures.

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Customer Care Jobs in Wilmington, MA

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Customer Expierience Coordinator TJ Maxx

customer experience coordinator TJ Maxx

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Registered Nurse Float – Critical Care Yale New Haven Health

RN Float Pool – Critical Care Yale New Haven Health

Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven Health

Call Center Representative - Part-time Vaco LLC

Call Center Representative Vaco LLC

RN Float Pool - Critical Care Yale New Haven Health

Customer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines

Feel free to be yourself at American.

Customer Care Supervisor Vital Records Control

Customer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines Mexico

Representative II, Customer Service - New Patient Care Cardinal Health

Pharmacist, Retail Customer Care CVS Health Corp

Customer Care Manager II PulteGroup Inc

Customer Care Specialist Boston Document Systems

Manager, Customer Care Enablement Remote ezCater, Inc.

Lead Customer Care Representative (East Boston, MA) The Panther Group

Customer Care Representative The Panther Group

Customer Care Representative (Saugus, MA) The Panther Group

Customer Care Representative (East Boston, MA) The Panther Group

Customer Care Specialist Aqua-Tots Swim School

Customer Care Coordinator PulteGroup Inc

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Customer Care Consultant Jushi

Customer Care Associate, II Vericel Corp

Customer Care Associate Carrier Corporation

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Customer Care Specialist Wakefield Thermal Solutions

Sales Support Supervisor, US Customer Care Boston Scientific Corp

Customer Care Representative ICP Group

Customer Care Manager ICP Group

Business Systems Manager- Customer Care Management athenahealth Inc

Account Executive- Customer Base Medium Enterprise- Health Care Workday Inc

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Customer Care (L3)- Medical Imaging PaxeraHealth

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