Customer Care Advocate MetLifeCustomer Care AdvocateCary, NCContractorAssociates near a MetLife office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Responsibilities / Expectations: -Respond to customer requests via telephone, providing excellent service to MetLife’s customers who have or are looking to obtain a Life insurance policy through their employer.
Customer Care Advocate HaysCustomer Care AdvocateCary, NCContractorAssociates near a client office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc). Equipment Coordination: - For this role you will be issued client equipment which consists of a laptop, 2 monitors, keyboard, mouse and docking station.
Customer Care Center Agent I Southern Bank & Trust (North Augusta)Customer Care Center Agent IRocky Mount, NCJOB REQUIREMENTS: Knowledge/Skills/Abilities Required: • Maintain a professional and pleasant manner under pressure • Maintain up-to-date knowledge of all Bank services and products • Proactive teamwork and cooperation • Adhere to established service level and quality assurance metrics • Excellent customer service skills including ability to handle difficult customer situations • Excellent communication and listening skills • Ability to handle detailed documentation • Ability to engage with clients verbally while simultaneously completing online documentation of the conversation • Strong PC skills with emphasis on Microsoft office applications. Specific Job Functions (Duties/Responsibilities): • Provide service support to Southern Bank clients initiating contact via the Customer Care Center, which may involve questions regarding products, online support and their accounts.
Unit Manager, Customer Care Piedmont Airlines, Inc.Unit Manager, Customer CareCharlotte, NCEmployment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures, in a unit where the focus is on assisting passengers with boarding flights.
Customer Care Manager - State Farm Agent Team Member Adam Jackson - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberBoone, NCSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Care Specialist - Globe Life AIL Globe Life AILCustomer Care Specialist - Globe Life AILCary, North CarolinaDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Assistant Customer Care Manager - Charlotte, NC PulteGroup IncAssistant Customer Care Manager - Charlotte, NCCharlotte, NCHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Representative I (Winston-Salem, NC) Elevance HealthCustomer Care Representative I (Winston-Salem, NC)North CarolinaHave a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
NewCustomer Care Representative I Elevance HealthCustomer Care Representative IWinston-Salem, North CarolinaWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Customer Care Support Specialist TalentBridgeCustomer Care Support SpecialistCharlotte, NC$17 / hourContract to hire Position Summary: The Customer Care Support will be responsible for administering supply and dispatch support for contracted accounts through various communication channels such as phone, fax, mail, and email. Experience: A minimum of 1 year in a combination of order processing, customer service, customer account maintenance/support, and dispatch experience.
Customer Care Red Alert Supervisor Rooms To Go.com IncCustomer Care Red Alert SupervisorNCMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them.
Marketing & Customer Care Assistant Greensboro Auto Auction / Green FordMarketing & Customer Care AssistantGreensboro, NCFull timeWe're looking for a Marketing & Customer Care Assistant who can help us deliver top-tier service to our dealers while supporting the creative, fast-moving energy behind our sales and promotions. About Us We are a leading independent auto auction committed to providing dealers, consignors, and commercial clients with outstanding service, strong results, and trusted relationships.
Senior Specialist - Customer Care WESCOSenior Specialist - Customer CareClayton, NCThrough comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. + Liaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team.
Customer Care Associate, Redi Carpet HD Supply Holdings IncCustomer Care Associate, Redi CarpetMorrisville, NCResponds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
NewPT Customer Care Specialist I SaiaPT Customer Care Specialist IHickory, North CarolinaRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed.
Supervisor Customer Care Services iQor Holdings, Inc.Supervisor Customer Care ServicesCharlotte, NCProvides management to work area by training and mentoring Team Leaders and providing advice with regards to achieving daily quality, production, and turn time goals. While maintaining other supervisory functions which includes but not limited to grief processing, customer contacts, and customer/employee escalations.
Customer Care Specialist Saia IncCustomer Care SpecialistCharlotte, NC$20.10–$24.20 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed.
Customer Care Section Manager Southstate BankCustomer Care Section ManagerVa, North CarolinaRemoteA minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). Responsible for ensuring a superior service-oriented and professional working environment by supervising and coaching the performance of their team members and executing necessary actions for their motivation when required.
Customer Care Center Specialist HomeTrust BankCustomer Care Center SpecialistCharlotte, NCFull timeHomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. The CCC Specialist is involved in daily operations of all Electronic Services used by our Personal customers including Automated Telephone Banking, Retail Online Banking, Mobile Banking, Debit Card support and providing Deposit/Loan Account information.
NewCustomer Care Coordinator CselitegetawaysCustomer Care CoordinatorCharlotte, North CarolinaIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
NewLogistics Customer Care & Documentation Specialist SaiaLogistics Customer Care & Documentation SpecialistCharlotte, NC$20.10–$24.20 / hourSaia Inc. in Charlotte, North Carolina, is hiring for a role that supports terminal operations through clerical and customer service activities. Responsibilities include managing shipment documentation, assisting with daily operations, and providing exceptional customer service.
NewCustomer Care Associate- Family Medicine, Biltmore Campus Mountain Area Health Education CenterCustomer Care Associate- Family Medicine, Biltmore CampusAsheville, NCMINIMUM QUALIFICATIONS: Any combination of education and experience equivalent to the following: High school diploma or equivalent, two years of relevant experience, or comparable combined education and/or experience required. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
NewCustomer Care Associate- Internal Medicine Clinic, Biltmore Campus Mountain Area Health Education CenterCustomer Care Associate- Internal Medicine Clinic, Biltmore CampusAsheville, NCMINIMUM QUALIFICATIONS: Any combination of education and experience equivalent to the following: High school diploma or equivalent, two years of relevant experience, or comparable combined education and/or experience required. At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
NewCustomer Care Coordinator Ampcus IncorporatedCustomer Care CoordinatorCary, NCRemoteThis fully remote role is ideal for candidates who excel in a fast-paced environment, enjoy solving problems, and can effectively manage multiple priorities while delivering outstanding customer support. We are seeking a Customer Care Coordinator to support a leading healthcare technology organization by providing after-hours customer service and service coordination.
Assistant Customer Care Manager PulteGroupAssistant Customer Care ManagerCary, North CarolinaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
NewCustomer Care Professional - Soft Sales IFB SolutionsCustomer Care Professional - Soft SalesWinston Salem, NC$13–$14 / hourSummary Statement: The Customer Care Professional supports a remote contact center environment by responding to inquiries, resolving issues, and educating customers across multiple communication channels. Hearing verbal conversations with people of various ages, educational levels, and cultural backgrounds in person/by telephone.
NewCustomer Care Representative I Elevance Health IncCustomer Care Representative IDurham, NCAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Specialist Globe Life AIL - McQuade OrganizationCustomer Care SpecialistCary, NCFull timeDue to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
NewParts Customer Care Rep Crown Equipment CorporationParts Customer Care RepConcord, NCOur global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Company Description: Crown Equipment Corporation, one of the worlds largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries.
Customer Care Specialist - Call Center ServProCustomer Care Specialist - Call CenterNCRemote$16–$16.50 / hourMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
NewCustomer Service Representative, Urgent Care Clinic UNC HealthCustomer Service Representative, Urgent Care ClinicHendersonville, NCSummary: The Urgent Care Customer Service Representative provides provides general clerical support and patient access support for an Urgent Care clinic by a range of task including but not limited to: greeting patients and visitors, answering inquiries, guiding patients through the registration process, collecting and maintaining accurate patient information, collecting payments, scheduling appointments and answering incoming calls. Prepares working area for shift, including maintaining supplies such as intake forms and office supplies.
Customer Care Representative Mid North South Consulting GroupCustomer Care Representative MidCamp Lejeune, NCFull timeThe CCR II responds to inbound communications, conducts scheduled outbound outreach, assesses customer needs, documents interactions in Government systems, and connects customers with available resources and services. This role provides frontline customer support to wounded, ill, and injured Marines, Sailors attached to Marine units at the time of injury, veterans, and their family members.
Customer Care Representative Sr. North South Consulting GroupCustomer Care Representative Sr.Camp Lejeune, NCFull timeThe CCR Senior responds to inbound communications, conducts scheduled outbound outreach, assesses customer needs, documents interactions in Government systems, and connects customers with available resources and services. This role provides frontline customer support to wounded, ill, and injured Marines, Sailors attached to Marine units at the time of injury, veterans, and their family members.
Customer Care Specialist - Vacation Planning TravelbynightCustomer Care Specialist - Vacation PlanningWilmington, North CarolinaSeeking individuals who enjoy helping people and building relationships, and are looking for flexibility, professional growth, and an opportunity to help others create unforgettable travel memories. Enjoyment helping people solve problems.
Coordinator, Customer Care LCI TechCoordinator, Customer CareNCWe were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
Customer Care Coordinator - Charlotte, NC Vensure Employer ServicesCustomer Care Coordinator - Charlotte, NCCharlotte, NCPriorities will include smooth onboarding, timely delivery, and courteous support throughout the customer lifecycle resulting in increased customer satisfaction, loyalty, and retention. Handle incoming calls, emails & chat from customers asking for help with their account, services, or other requests of Conterra.
Customer Care Manager M/I Homes IncCustomer Care ManagerRaleigh, NCM/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation's leading homebuilders.
Senior Specialist - Customer Care WESCO International IncSenior Specialist - Customer CareClayton, NCLiaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team. Effectively organize and manage large volume of discrepancies across numerous branches, interfacing with employees in the field, and escalating timely to field management as necessary.
Customer Service and Sales Representative in the Lawn Care Industry Lawn Doctor Cary-ApexCustomer Service and Sales Representative in the Lawn Care IndustryApex, NCThe ideal candidate has experience in the lawn care industry and understands fertilization programs, weed control, turf health, and seasonal treatments specific to North Carolina lawns. This role combines customer support and sales responsibilities, with a focus on helping homeowners make informed decisions about lawn care services.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterNCRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Bilingual Customer Care Representative AlphaBEST Education, Inc.Bilingual Customer Care RepresentativeWinston-Salem, NC$20–$22 / hourAlphaBEST Education provides extended-day, summer, and enrichment programs designed to inspire and engage students as they discover and learn beyond the school day in a fun, safe environment. As an AlphaBEST Customer Care Specialist, you'll talk with the families of current students to answer questions about our programs and guide them to the appropriate resources to enroll their child or children.
NewCustomer Care Specialist Baker Roofing CompanyCustomer Care SpecialistApex, NCFull timeWith more than 25 locations across the Southeast, Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or recruiting@bakerroofing.com.
Customer Care Center Rep Wisconsin Physicians Service Insurance CorpCustomer Care Center RepNorth Carolina, NCRemoteWe are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams.
Marketing & Customer Care Assistant Greensboro Auto Auction IncMarketing & Customer Care AssistantGreensboro, NCWe're looking for a Marketing & Customer Care Assistant who can help us deliver top-tier service to our dealers while supporting the creative, fast-moving energy behind our sales and promotions. About Us We are a leading independent auto auction committed to providing dealers, consignors, and commercial clients with outstanding service, strong results, and trusted relationships.
Customer Care Representative (Contract) NovantaCustomer Care Representative (Contract)Apex, North CarolinaCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
NewCustomer Care Representative The HartfordCustomer Care RepresentativeCharlotte, North CarolinaRemoteINTERNET: For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/300 Mbps will be required. However, to broaden career growth, collaboration, and cross-functional interaction to network with colleagues and leadership, we strongly prefer candidates to reside in a commutable distance to our Lake Mary FL, Charlotte NC or Scottsdale AZ offices. .
Customer Care Center Specialist Uwharrie BankCustomer Care Center SpecialistAlbemarle, NCThis position is responsible for providing quality service by telephone, digitally and/or written communication to bank customers and associates in an efficient and professional manner, following established guidelines and procedures. This role operates within a call center environment and serves as the primary point of contact for external customers seeking assistance with banking services and related inquiries.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Wilmington, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Representative (Contract) Novanta IncCustomer Care Representative (Contract)Apex, NCCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers mind; establishes and maintains effective relationships with customers and gains their trust and respect. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more.
Customer Care Representative I - Remote within 50 miles of Orangeburg, SC Southstate BankCustomer Care Representative I - Remote within 50 miles of Orangeburg, SCVa, North CarolinaRemoteAble to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer’s Online Banking profile, and assist customer with self-service password tool.