Education :• High School Diploma or GED required• Professional Licenses/Certifications: None• Experience:• 1+ years experience in retail sales or customer service preferred• Experience in a medical facility desired• Knowledge, Skills and Ability:• Ability to provide effective customer service principles• Basic knowledge of medical terminology• Basic proficiency with a variety of computer programs including Microsoft Office Suite• Basic written, verbal, and active listening communication skills• Strong customer relations and interpersonal skills• Exercises tact and diplomacy in dealing with sensitive issues and situations• Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions• Strong organizational and time management skills• Effectively and quickly responds to requests in a proactive manner• Strong attention to detail and high level of accuracy. • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,• and Fun• Maintain knowledge of the services the hospital provides and utilizes the information to• promote the hospital’s services and products to existing and prospective customers• Welcome clients and pets, ensuring that they are comfortable in the hospital, and• educating the clients about preventative care and pet health needs• Assist incoming clients.