Customer Service Representative - Industrial Distribution TCH IndustriesCustomer Service Representative - Industrial DistributionBrooklyn Heights, OHFull timeYou will work closely with our inside and outside sales team, handle quotes and order management in our TrulinX ERP system, and serve as the go-to resource for customer inquiries, issues, and opportunities. The ideal candidate has hands-on experience with industrial, hydraulic, and/or metal hose products and the fluid conveyance components that go with them - this is not a role where you will be learning the product from scratch.
Information Technology Specialist AFLCMC/IN-10.21 CredenceInformation Technology Specialist AFLCMC/IN-10.21WPAFB, OHPrepare/present briefings, graphics, and visuals for/to leadership; Prepare security paperwork, including but not limited to DD Form 2875 and Communications Security (COMSEC) inspection criteria; Assist in access control and perform escort duties for Video Teleconferencing (VTC) visitors; Answer telephones and other modes of administrative communications in the performance of duties; Perform self-inspections; identify security discrepancies, and report security incidents; Support security inspections; identify security discrepancies, assist in report preparation; Perform courier responsibilities within the local area; Control program media and information within Air Force Materiel Command (AFMC) security guidelines, and; Populate and update databases, including but not limited to suspense tracking, personnel access, facility, JWICS system, and SharePoint, in the performance of duties assigned. #Credence #veteranemployment #militaryspouse #milspouse #hireavet #militaryveteran #militaryfriendly #transitioningmilitary #veterans #militarytransition #militaryfamilies #msep #militarytocivilian #military #federalcontractingjobs #defensecontracting #defenseindustryjobs .
NewResidential Carpet/Upholstery Specialist Professional Placement ServicesResidential Carpet/Upholstery SpecialistCleveland, OH$20–$25 / hourYou’ll service high-end residential customers, operate company equipment, and drive a company vehicle to scheduled appointments. We’re looking for someone with a strong work ethic, mechanical aptitude, professional appearance, and great customer service skills.
NewClaim Specialist - Property Field Inspection State Farm Mutual Automobile Insurance CompanyClaim Specialist - Property Field InspectionChillicothe, OH$59,059.65–$90,000 / yearAdditional Details: Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s). With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
NewPeer Support Specialist - Adult Mobile Crisis; Per Diem ZepfPeer Support Specialist - Adult Mobile Crisis; Per DiemToledo, OHThe purpose of this position is to provide support and assist individuals in crisis as needed to provide excellent and thorough services to young adults in crisis, as part of a multi-disciplinary team. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services.
NewPharmacy System Specialist - Nutrition & Compounding B. BRAUN MEDICAL (US) INCPharmacy System Specialist - Nutrition & CompoundingColumbus, OH$85,000–$95,000 / yearExpand new CAPS 503A, BBraun Nutrition & APEX/Pinnacle Compounder opportunities through direct involvement in presentations and consultative sales efforts with customers and BBraun sales teams. The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Peak Season Repair Specialist SafelitePeak Season Repair SpecialistFindlay, OH$19.75–$19.75Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
NewTravel Nurse RN - Cardiovascular Intensive Care Unit - $1,936 to $2,164 per week in Cincinnati, OH TravelNurseSourceTravel Nurse RN - Cardiovascular Intensive Care Unit - $1,936 to $2,164 per week in Cincinnati, OHCincinnati, OH$1,936.30–$2,164.10Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Cardiovascular Intensive Care Unit - $2,050 to $2,291 per week in Springfield, OH TravelNurseSourceTravel Nurse RN - Cardiovascular Intensive Care Unit - $2,050 to $2,291 per week in Springfield, OHSpringfield, OH$2,050.20–$2,291.40Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Long-Term Acute Care - $1,731 to $1,935 per week in Columbus, OH TravelNurseSourceTravel Nurse RN - Long-Term Acute Care - $1,731 to $1,935 per week in Columbus, OHColumbus, OH$1,731.28–$1,934.96Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Long-Term Acute Care - $1,663 to $1,859 per week in Columbus, OH TravelNurseSourceTravel Nurse RN - Long-Term Acute Care - $1,663 to $1,859 per week in Columbus, OHColumbus, OH$1,662.94–$1,858.58Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Cardiovascular Intensive Care Unit - $1,822 to $2,037 per week in Dayton, OH TravelNurseSourceTravel Nurse RN - Cardiovascular Intensive Care Unit - $1,822 to $2,037 per week in Dayton, OHDayton, OH$1,822.40–$2,036.80Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,096 to $2,342 per week in Akron, OH TravelNurseSourceTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,096 to $2,342 per week in Akron, OHAkron, OH$2,095.76–$2,342.32Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Long-Term Acute Care - $1,731 to $1,935 per week in Newark, OH TravelNurseSourceTravel Nurse RN - Long-Term Acute Care - $1,731 to $1,935 per week in Newark, OHNewark, OH$1,731.28–$1,934.96Prime Time Healthcare is seeking dynamic individuals like you to join our team in Newark, OH and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.
NewTravel Nurse RN - Long-Term Acute Care - $1,720 to $1,922 per week in Cincinnati, OH TravelNurseSourceTravel Nurse RN - Long-Term Acute Care - $1,720 to $1,922 per week in Cincinnati, OHCincinnati, OH$1,719.89–$1,922.23Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Cardiovascular Intensive Care Unit - $1,822 to $2,037 per week in Middletown, OH TravelNurseSourceTravel Nurse RN - Cardiovascular Intensive Care Unit - $1,822 to $2,037 per week in Middletown, OHMiddletown, OH$1,822.40–$2,036.80Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewPalliative Care RN - Cincinnati OH Vitas HealthcarePalliative Care RN - Cincinnati OHCincinnati, OHThe selected candidate will become an integral part of a comprehensive Palliative Care Team that focuses on providing individualized, coordinated care to patients and families residing in the community. Empowers patients to take control of their health care by encouraging appropriate goal-setting and discussions about advance care planning/development of advance directives.
PFS Facility Medical Billing Specialist - 40 hrs/wk, 1st shift Blanchard Valley Health SystemPFS Facility Medical Billing Specialist - 40 hrs/wk, 1st shiftFindlay, OhioDuty 3: Corrects all claims issues prior to submission which may be, but are not limited to, quality audits of patient demographic information and insurance eligibility, cross referencing with previous services, verifying payer authorizations, identifies and bills missing and late charges and corrects all necessary discrepancies. Duty 9: Identifies high-risk accounts, prioritizes follow up efforts, efficiently contacts various insurance payors to determine reasons for outstanding claims and proactively communicates to facilitate timely payment of submitted claims.
PFS Professional Medical Billing Specialist (PRN) Blanchard Valley Health SystemPFS Professional Medical Billing Specialist (PRN)Findlay, OhioDuty 3: Corrects all claims issues prior to submission which may be, but are not limited to, quality audits of patient demographic information and insurance eligibility, cross referencing with previous services, verifying payer authorizations, identifies and bills missing and late charges and corrects all necessary discrepancies. Duty 9: Identifies high-risk accounts, prioritizes follow up efforts, efficiently contacts various insurance payors to determine reasons for outstanding claims and proactively communicates to facilitate timely payment of submitted claims.
PFS Facility Medical Billing Specialist (PRN) Blanchard Valley Health SystemPFS Facility Medical Billing Specialist (PRN)Findlay, OhioDuty 3: Corrects all claims issues prior to submission which may be, but are not limited to, quality audits of patient demographic information and insurance eligibility, cross referencing with previous services, verifying payer authorizations, identifies and bills missing and late charges and corrects all necessary discrepancies. Duty 9: Identifies high-risk accounts, prioritizes follow up efforts, efficiently contacts various insurance payors to determine reasons for outstanding claims and proactively communicates to facilitate timely payment of submitted claims.
NewPatient Access Authorization Specialist - 20 hrs/wk, 1st Blanchard Valley Health SystemPatient Access Authorization Specialist - 20 hrs/wk, 1stFindlay, OhioDuty 2: Ability to use current EHR system and all insurance verification and authorization tools, identifies and confirms active insurance coverage and required authorizations for outpatient and inpatient services. Duty 6: Work through the retro auth request lists, working with denials, and have the ability to timely address order/rad changes that may affect an authorization.
Help Desk Specialist The Computer Merchant, LtdHelp Desk SpecialistCincinnati, OH$20–$23 / hourContractorWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Respond to client staff's telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT.
Senior Customer Care Specialist Vitu IncSenior Customer Care SpecialistWilmington, OHFull timeDetermines problem source (i.e., hardware, software, user access), Resolves issues where possible, Refers difficult and complex issues to internal technical experts and/or, Refers issues to management. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.
NewCustomer Care Specialist AMCORCustomer Care SpecialistColumbus, OHExcellent communication skills-verbal and written • Independent in working effectively with little supervision • Self-starting • Proven analytical and problem solving skills • With a full understanding of the impact of role to total business costs • Excellent attention to details • Strong IT systems knowledge and skills Advanced Excel user • Ability to analyze and manipulate technical and complex data and provide meaningful information . Additional Responsibilities not to exceed 30% of workload: New Item Requests, Quote Requests, Customer Incident Tracking (TICS), Sample Requests, Requests for Specs, Drawings and Regulatory Documents.
Retirement Customer CARE Specialist OPOC.usRetirement Customer CARE SpecialistWorthington, OhioThe ideal candidate will have excellent oral and written communication skills, a keen attention to detail, the ability to remain calm and supportive in all situations, and resilience and flexibility when managing the day-to-day tasks needed to support our commitment to improving lives through innovation in research, education, and service. Duties include assisting clients with understanding and navigating retirement plan offerings, reviewing, and tracking distribution requests, and responding to a wide range of inquiries.
NewCustomer Care Specialist - Inside Sales ACECustomer Care Specialist - Inside SalesMiamisburg, OhioIn this role, you'll serve as the primary point of contact for customers while partnering closely with our Account Managers to support sales growth, customer retention, and exceptional service delivery. Join a Team That Values Relationships, Service Excellence, and Growth Are you passionate about helping customers, solving problems, and building lasting relationships?
Customer Care Specialist Midmark CorpCustomer Care SpecialistVersailles, OHPerforms work under general supervision while collaborating with sales, finance, technical service, and other internal partners to support strategic customer accounts and deliver a high-quality customer experience. JOB SUMMARY: The Customer Care Specialist serves as a primary customer-facing liaison ensuring accurate, timely processing of customer quotes, orders, subscriptions, and renewals.
NewBDC Customer Care Specialist Serpentini ChevroletBDC Customer Care SpecialistStrongsville, OHSerpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles .
Customer Care Specialist - Call Center ServProCustomer Care Specialist - Call CenterOHRemote$16–$16.50 / hourMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care Specialist Amcor PlcCustomer Care SpecialistOHThis role is responsible for ensuring timely order entry, timely order acknowledgement to the customers, timely load creation for carrier planning, proactive communication to customers on order status, and timely invoicing. Additional Responsibilities not to exceed 30% of workload: New Item Requests, Quote Requests, Customer Incident Tracking (TICS), Sample Requests, Requests for Specs, Drawings and Regulatory Documents.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterOHRemoteli>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
NewCustomer Care Specialist 524 WhiteWater Express Car WashCustomer Care Specialist 524Springboro, OhioProvide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs. Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.
NewCustomer Care Specialist Amcor Flexibles, LLCCustomer Care SpecialistColumbus, OHAdditional Responsibilities not to exceed 30% of workload: New Item Requests, Quote Requests, Customer Incident Tracking (TICS), Sample Requests, Requests for Specs, Drawings and Regulatory Documents. This role is responsible for ensuring timely order entry, timely order acknowledgement to the customers, timely load creation for carrier planning, proactive communication to customers on order status, and timely invoicing.
Customer Care and Service Specialist EverStaffCustomer Care and Service SpecialistCuyahoga Falls, OH$18–$20 / hourThis individual will serve as a key point of contact for customers, service providers, installers, and internal teams to ensure a seamless customer experience from equipment order through installation, service, and ongoing support. Position Requirements1-2 years of customer service, customer support, call center, service coordination, or related experience preferred.
Homeowners Asst Customer Care Specialist Fifth Third BancorpHomeowners Asst Customer Care SpecialistCincinnati, OHp>GENERAL FUNCTION: Under moderate supervision SPOC Specialist will work with borrowers, foreclosure attorneys, and internal departments such as Loss Mitigation, Bankruptcy and Foreclosure, in an attempt to provide the borrower with current account status and information regarding their Loss Mitigation application. Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
Homeowners Assistance Customer Care Specialist Fifth Third BancorpHomeowners Assistance Customer Care SpecialistCincinnati, OHGENERAL FUNCTION: Under moderate supervision SPOC Specialist will work with borrowers, foreclosure attorneys, and internal departments such as Loss Mitigation, Bankruptcy and Foreclosure, in an attempt to provide the borrower with current account status and information regarding their Loss Mitigation application. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Concierge Specialist (Customer Care Specialist) Sundays for Dogs IncConcierge Specialist (Customer Care Specialist)Cleveland, OHThe role is highly cross-functional and partners closely with Care, Fulfillment, Nutrition, and Veterinary teams to resolve nuanced customer needs and ensure a seamless transition into ongoing Care support. Anticipate common early-stage concerns such as appetite changes, stool quality, delivery timing, and subscription adjustments, and address them before they become friction points.
NewCustomer Care and Service Specialist EVERSTAFFCustomer Care and Service SpecialistCuyahoga Falls, OH$18–$20 / hourThis individual will serve as a key point of contact for customers, service providers, installers, and internal teams to ensure a seamless customer experience from equipment order through installation, service, and ongoing support. Industry: Customer Service Job Number: 57458992 Pay Rate: $18-20 / hour .
Customer Care & Dispute Specialist Schindler Holding LtdCustomer Care & Dispute SpecialistToledo, OHThe primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction. Cross-Functional Collaboration: with Field Operations, Sales, Contract Management, Fulfillment and Lo-cal Finance to gather necessary evidence to approve or reject customer claims, or to agree on timely reso-lution when it comes to commercial or technical issues, where the FO (Field Operations) is accountable for.
NewCustomer Care & Dispute Specialist Schindler Elevator CorporationCustomer Care & Dispute SpecialistToledo, OHThe primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction. * Cross-Functional Collaboration: with Field Operations, Sales, Contract Management, Fulfillment and Lo-cal Finance to gather necessary evidence to approve or reject customer claims, or to agree on timely reso-lution when it comes to commercial or technical issues, where the FO (Field Operations) is accountable for.
NewCustomer Care Specialist CBT CompanyCustomer Care SpecialistSpringboro, OhioWork is generally sedentary in nature but may require occasional standing, walking, lifting (overhead, waist level), bending, frequent near vision use for reading and computer use. Compose, modify, and proofread correspondence, reports, or presentations from rough drafts, general instruction or based on special knowledge of area and Company.
Customer Service Specialist - Springfield, OH Konecranes PlcCustomer Service Specialist - Springfield, OHSpringfield, OHWe consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. Serve as a primary point of contact by handling a high volume of incoming customer calls, emails, and service requests with professionalism, clarity, efficiency, and a strong customer-first.
CUSTOMER SERVICE SPECIALIST II TE Connectivity plcCUSTOMER SERVICE SPECIALIST IIMiddletown, OHRequired Experience, Knowledge, Skills, Abilities or Education: Minimum 3 years in sales, marketing, supply chain, or customer service related position inside medical industry, preferably in a manufacturing organization or related technical experience. Organizational: Strong organizational skills, ability to manage several tasks at once, ability to set priorities, time management, ability to lead meetings to drive action.
Customer Service Specialist - Payee Center CommQuest Services IncCustomer Service Specialist - Payee CenterCanton, OHFull timeThe Customer Service Specialist is responsible for providing support to program participants by managing payment processing (checks, ACH, Truelink Card), communication with clients and vendors, and maintaining detailed financial records within a representative payee program. CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs.
NewCustomer Service Specialist - Payee Center CommQuest ServicesCustomer Service Specialist - Payee CenterEast Canton, OHThe Customer Service Specialist is responsible for providing support to program participants by managing payment processing (checks, ACH, Truelink Card), communication with clients and vendors, and maintaining detailed financial records within a representative payee program. CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs.
Customer Service Specialist Craig HomecareCustomer Service SpecialistColumbus, OHli>Reads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed. Our Customer Service department is a fast-paced, high-energy environment, youll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations.
NewCustomer Care Specalist Express Employment Professionals DefunctCustomer Care SpecalistDublin, OH$18–$20 / hourOperate computerized registers, process payments (credit card, voucher, or authorized payment method), and issue receipts or other purchase documentation as needed. The primary role of the CCS/DD is to provide prompt and courteous desktop delivery of products to Base Supply Center customers across the base.
Customer Service Specialist Qurate Retail Group, Inc.Customer Service SpecialistOHWorking from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume. Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
Customer Service Specialist Recovery Innovations InternationalCustomer Service SpecialistFranklin, OH$18–$21 / hourThe wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Essential Duties and Responsibilities: Guest Care & Advocacy: Answers telephones and acts as receptionist for program, triages phones calls and gathers pertinent information from callers to accurately log the data elements of each and every call.
Medical Customer Service Specialist Recovery Innovations InternationalMedical Customer Service SpecialistFranklin, OH$18–$21 / hourThe wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Essential Duties and Responsibilities: Guest Care & Advocacy: Answers telephones and acts as receptionist for program, triages phones calls and gathers pertinent information from callers to accurately log the data elements of each and every call.