Customer Experience & Service Transformation Management Advisory Consultant Accenture PlcCustomer Experience & Service Transformation Management Advisory ConsultantAlbany, NYYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
Scheduling and Patient Services Lead - Pathology Albany Medical CenterScheduling and Patient Services Lead - PathologyAlbany, NY$49,763–$69,668 / yearThe Scheduling and Patient Services Lead serves as a vital administrative bridge within the Department of Pathology, providing high-level executive support for the Department Chair''s Office while providing targeted administrative support to the Pathology Residency Coordinator. It is the region's only academic health sciences center, comprised of Albany Medical Center Hospital, Albany Medical College, the Albany Med Physician's Group, and affiliate hospitals Saratoga Hospital and Columbia Memorial Health.
Pre-Service Specialist I Albany Medical CenterPre-Service Specialist IAlbany, NY$19–$24.79 / hourThis role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. The Pre-Service Representative I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with assisting in scheduling of services for our Hospital and Practice.
Specialty Account Manager IgG4 , Buffalo, NY Amgen IncSpecialty Account Manager IgG4 , Buffalo, NYAlbany, NY$145,311–$196,597 / yearIn addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals, Coordinate between accounts and relevant Amgen field teams to support full range of account needs, Educate healthcare professionals and office staff on site of care options.
Department Manager - Customer Experience Supporting CP Axtra PCLDepartment Manager - Customer Experience SupportingNYWe are looking for candidate that will be responsible for improving the overall journey of Customer Experience (CX) from managing agent training, working process planning and optimizing. Bachelor's degree or higher in Business Administration, Management, Corporate Communications, or related fields.
Customer Service Support Associate - Bob Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob SquadLatham, NYAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.
Sales Associate - Guest Experience Specialist Bob's Discount Furniture IncSales Associate - Guest Experience SpecialistLatham, NY$45,000–$65,000 / yearAs a Guest Experience Sales Specialist, you'll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere-just the way Bob's intended! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
NewAccount Executive Hearst Communications IncAccount ExecutiveAlbany, NY$75,000–$125,000 / yearHNP Overview: With 2,500 employees across the nation, Hearst Newspapers (HNP) represents a network of 28 daily and 50 weekly publications, including the Austin American-Statesman, Houston Chronicle, San Antonio Express-News, San Francisco Chronicle and Times Union (Albany). Present a compelling suite of products including best in class Content Marketing, Hearst Any Screen Streaming Television Advertising, SEO, SEM, display including programmatic, paid social media marketing, Email marketing, print solutions, and more.
Manager | Sales Reinvention | Insurance Accenture PlcManager | Sales Reinvention | InsuranceAlbany, NYThe work: As a Management Consultant Manager, you will apply your expertise in B2B sales reinvention to define and enable front office growth strategies that help insurance clients achieve top line growth objectives, with a focus on sales force effectiveness, CRM, incentive compensation management, and B2B channel / distribution. Originate, qualify, and close new opportunities for Accenture with our Insurance clients, spanning B2B sales reinvention, CRM and sales effectiveness, incentive compensation management, go-to-market strategies, lead management, and sales operating model design.
Scheduling and Patient Services Lead - Pediatrics Albany Medical CenterScheduling and Patient Services Lead - PediatricsAlbany, NY$49,763–$69,668 / yearThis role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Strategic Account Executive Hearst Communications IncStrategic Account ExecutiveAlbany, NY$100,000–$130,000 / yearJoin Times Union Media Group and Hearst Newspapers, a Division of Hearst, to help deliver impactful media campaigns for our customers, leveraging our rich history, extensive audience reach and best-in-class advertising solutions! Own The Full Sales Cycle: Call on local medium to large sized businesses to show the value of our suite of digital media advertising products from social media, digital display, video, SEO/SEM as well as more traditional advertisements.
Strategic Partnerships Manager - Private Equity & Alliances Intuit IncStrategic Partnerships Manager - Private Equity & AlliancesAlbany, NY$212,000–$287,000 / yearDesign and stand up Intuit's alliance partner program, targeting companies - consulting firms, systems integrators, industry associations, and complementary technology vendors - that have meaningful mid-market customer relationships and can generate qualified IES referrals with appropriate enablement. Once a PE firm is partnered, drive ongoing engagement to generate a pipeline of qualified mid-market opportunities from their portfolio - working with deal teams and operating partners to identify companies undergoing ERP evaluation or replacement.
Account Manager - Water Treatment Chemicals Veolia Environnement SAAccount Manager - Water Treatment ChemicalsAlbany, NY$85,000–$105,800 / yearYou''ll be more than a sales professional - you''ll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection. Within this framework, Veolia''s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy.
NewLearnVantage Software Sales Account Exec Manager Enterprise Account Management Accenture PlcLearnVantage Software Sales Account Exec Manager Enterprise Account ManagementAlbany, NYLaunched in March 2024, LearnVantage brings together three industry-leading training organizations - Udacity (AI, data science, and digital skills), Award Solutions (advanced wireless, 5G, and network technologies), and Ascendient Learning (instructor-led IT training and vendor-authorized certifications) - into a single, AI-powered platform that delivers personalized, outcomes-driven workforce transformation at enterprise scale. Identify the right moment to introduce LearnVantage into active Accenture transformation programs - attaching AI, data, cloud, networking, and certification training to technology implementations, managed services agreements, and change management programs already underway.
Google (AGBG) Mid Market Sales Account Executive Accenture PlcGoogle (AGBG) Mid Market Sales Account ExecutiveAlbany, NYAs a Sales Executive in the Accenture Google Business Group (AGBG), you will drive the end-to-end sales process for a fast-paced sales cycle: prospecting, qualification, solution shaping, negotiation; build and manage a robust pipeline; work with cross-functional teams (pre-sales, delivery, alliances/partners, marketing) and represent the company as a trusted advisor, matching our proven solutions to client needs. Our Cloud First group of more than 70,000 cloud professionals delivers a full stack of integrated cloud capabilities across data, edge, integrated infrastructure and applications, deep ecosystem skills, culture of change along with a deep industry expertise to shape, move, build and operate our clients' businesses in the cloud.
NewCustomer Experience Specialist Protective Industrial Products IncCustomer Experience SpecialistLatham, NYA Problem Solver - You aren't afraid to jump in and diagnose and resolve problems utilizing department tools, resources, and business judgment, resulting in increased customer confidence with PIP products. This position is responsible for managing general customer concerns which may include mis-shipments, returns, and pricing discrepancies; escalating as needed to ensure issues are handled in a timely manner.
NewLearnVantage Software Sales Account Exec Manager - Channel Accenture PlcLearnVantage Software Sales Account Exec Manager - ChannelAlbany, NYWe operate at the intersection of strategy, sales, and execution - and we are looking for exceptional business development leaders to help us identify, pursue, and close net new Accenture opportunities in the mid-market through channel-led motions. We design and execute go-to-market strategies that enable our sales teams, engage mid-market clients, and drive revenue across a diverse portfolio of subsidiary companies.
Key Account Manager (for Food Service) CP Axtra PCLKey Account Manager (for Food Service)NYAnalyze the results (weekly, monthly and quarterly) of the Key Account Customers in terms of turnover, profits, loses, margin, average buying, frequency on the yearly and monthly base to make the right decisions to improve the situation and to use the information to be key input of developing effective plan. Ensure good working relationship with internal and external customer in achievement of optimum customer satisfaction and perform problem solving for customers satisfaction in primary level.
Oracle Sales Capture Senior Manager Accenture PlcOracle Sales Capture Senior ManagerAlbany, NYInteracts with senior management levels at clients and within Accenture, determines pursuit strategies, develops client messaging plans and relationships, and applies industry-leading Oracle transformation strategies and practices. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies.
Customer Service Coordinator Raymours Furniture Co IncCustomer Service CoordinatorAlbany, NYWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication.