Ability to: Learn, understand, retain, and interpret departmental policies, rules, laws, and ordinances pertaining to the detention of inmates; Understand and follow written and oral instructions; Communicate effectively, both orally and in writing, with people of diverse backgrounds and cultures; Establish and maintain effective working relationships with those contacted in the course of work, at all levels, including colleagues, the public, and representatives of other agencies; Use computer systems and applications. Sufficient education, training, and experience to demonstrate the ability to perform the above tasks, plus the possession and direct application of the following knowledge and abilities: Training and Experience Note: The required knowledge and abilities are attained through training and experience equivalent to graduation from high school or equivalent.