Education • High school diploma or equivalent required Experience • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience• Must be able to perform basic math calculations Working Conditions • Ability to understand, remember and apply oral and/or written instructions• Ability to understand and follow basic instructions and guidelines• Must be able to see and speak with customers and observe equipment operation.• The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.