Review, monitor, and manage accounts involved in bankruptcy proceedings by conducting account research, processing customer requests, placing holds, updating account status, ensuring compliance with automatic stay requirements, sorting and distributing inbound and outbound mail, and responding to emails and inquiries related to loan balances, payoffs, and appropriate decision-making. Serve as primary liaison with courts, trustees, attorneys, customers’ legal representatives, and internal departments by staying up to date with changes in bankruptcy laws and best practices to ensure compliance with federal and state regulations and smooth handling of bankruptcy cases.