By developing strong relationships through needs-based conversations, the Member Relationship Specialist will open, close and maintain new accounts and perform a variety of financial transactions ensuring our members receive convenient, seamless, and customized services that align with their financial goals and dreams in accordance with Northern’s mission, vision, and strategic direction. Demonstrating knowledge and understanding of all new membership and account types including custodial/minor accounts, living trusts, representative payees, and business accounts, etc., ensuring account opening and maintenance requirements are accurately completed in accordance with Credit Union policies, procedures, and regulatory agency requirements.