While working at the front desk, this position also assists with judicial operations and serves as the designated back-up to the Court Clerk, supporting docket preparation, pre-court settlement communications, court-day support, and reconciliation of court outcomes with customer accounts to ensure court-related processes continue without interruption. Summary: The Customer Service Front Desk Clerk/Information Concierge – Back-Up Court Clerk is responsible for handling in-person customer interactions, processing payments, reconciling lockbox activity, managing cases, supporting dispute resolution, receiving deliveries and packages, and communicating with internal teams regarding expected guests and visitors.