Essential Duties and Responsibilities: · Provide a welcoming, professional, and engaging customer experience across all interactions · Build strong customer relationships to drive loyalty, repeat business, and referrals · Support customers throughout the purchasing journey, including follow-up and ongoing communication · Partner with sales associates to support sales activities and contribute to revenue growth · Conduct customer outreach, follow-ups, and assist with promotions, events, and business development efforts · Assist customers with financing options, credit applications, and transaction processing while ensuring accuracy and compliance · Maintain and support customer accounts by addressing questions, explaining payment options, and resolving concerns with professionalism · Process payments, maintain accurate records, and protect customer information in accordance with company policies · Support daily store operations, including administrative tasks, recordkeeping, and use of POS systems · Collaborate with team members to ensure efficient store performance and a positive work environment · Perform other duties as assigned Knowledge, Skills, Competencies and Abilities: · Strong customer service and interpersonal skills · Excellent communication and relationship-building abilities · Sales-oriented mindset with a passion for helping customers · Basic understanding of financial transactions or willingness to learn · Strong organizational, multitasking, and problem-solving skills · Ability to work effectively in a fast-paced, team-oriented retail environment · Professionalism and ability to represent the brand positively Required Qualifications: · High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered · Strong customer service and interpersonal skills · Excellent communication and relationship-building abilities · Sales-minded with a passion for helping customers · Basic understanding of financial transactions or willingness to learn · Strong organizational and multitasking skills · Ability to thrive in a fast-paced, team-oriented retail environment · Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs About Kimbrell’s Furniture: At Kimbrell’s Furniture, our founder’s vision continues to guide everything we do: “Our passion is to improve the happiness and well-being of others through home furnishings.” In its 110th year, Kimbrell's Home Furnishings (Furniture Distributors, Inc.) is recognized as a Top 100 Furniture retailer and operates 44 stores to serve customers across both North and South Carolina, with its headquarters and distribution center based in Charlotte, NC.