Fuquay Varina, NC30+ days ago
Below is a summary of expected responsibilities for this position: Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets, Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards, Register patients, update patient records, and verify insurance accurately and timely, Follow company procedures related to workers’ compensation and occupational medicine patients, Determine, collect, and process patient payments and address collection and billing issues, Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures, Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests, Other duties and responsibilities as assigned. Office environment - ability to utilize electronic medical records systems is required, Provide customer service in accordance to clinic mission, Demonstrated ability to be courteous and respectful when interacting with patients and family members, Position will typically require sitting and keyboarding for extended periods of time, Occasional reaching and stooping for file, High attention to detail and ability to focus are necessary, Potential exposure to potentially infectious material and chemicals, Moderate noise level.