Bachelors Degree in business, human resources, criminal justice, social work, sociology, political science, psychology or related field AND 3 years of experience working with families, children, employers and/or community-based organizations administering public assistance programs or experience directing the work of others, supervisor training and/or leading projects; OR Masters Degree in business, human resources, criminal justice, social work, sociology, political science, psychology or related field AND 1 year of experience working with families, children, employers and/or community-based organizations administering public assistance programs or experience directing the work of others, supervisor training and/or leading projects; OR alternative, equivalent evidence of the minimum class requirements. Specialized professional level in the job and family services occupation requiring considerable knowledge of job and family services; under general supervision, plans, organizes, and coordinates assigned functions and supervises professional, paraprofessional and support personnel engaged in providing assistance to those eligible for entitlement programs, child support, employment programs and related services including investigation of eligibility of participants.