Facilitate cross-functional alignment to drive execution of CX strategies and workflow improvements: Partner with Commercial, Marketing, Medical Affairs, Product, Lab Operations, and Revenue Cycle to define customer strategy, prioritize opportunities, and ensure solutions align with real-world customer workflows and business objectives. This role develops a deep understanding of the workflows, challenges, and needs of oncologists, pathologists, advanced practice providers, nurses, delegates, practice administrators, laboratory staff, and support teams as they engage with Precision Oncology products and services.