2 Communicates, interacts, and engages with citizens, executives, department heads, businesses, government, and various other agencies to obtain information and resolve administrative problems; maintains a positive relationship with stakeholders; interprets policies and procedures and makes administrative decisions. 3 Assists, supports, and participates in the hiring and personnel management processes; initiates requisitions, provides correct forms, participates in interviews, and supports personnel actions; provides training and professional development opportunities as requested.