IT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
NewCustomer Service Representative TEKSOUTH CORPORATIONCustomer Service RepresentativeWashington, DCFull timeCase Management System (CMS) Oversight: Competently operate CMS to initiate, update, and monitor cases, ensuring timely follow-up and resolution within established deadlines (e.g., closing cases within 45 days, submitting new CMS cases within 5 days of FSO submittal).Front-Line Customer Engagement: Monitor and respond to inquiries via the automated call distribution system and provide professional front counter assistance, building rapport with diverse customers of all ranks and temperaments. Demonstrated experience with Military Pay and related systems (e.g., JMPS).Experience with Civilian Pay and related systems (e.g., DCPS).Familiarity with Wide Area WorkFlow (WAWF).Prior customer service experience within the Air Force or Department of Defense (DoD) settings is highly desired.
Customer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeArlington, VirginiaRemote$15Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices. Your Day to Day (Essential Functions): Customer-Focused Support: Serve as the first point of contact for customer inquiries via phone.
Customer Service Representative Supreme Service TodayCustomer Service RepresentativeHalethorpe, MD$20–$25 / hourFull timeCustomer Service Representative Qualifications:2+ years of customer service experienceKnowledge of ServiceTitan Software PlatformHigh-level expertise using phone, cell phone, text, email, and internetStrong communication skills with a pleasant phone demeanorPractical experience and methodology for efficient dispatchingAbility to assist customers with scheduling, answering service questions, and troubleshooting issuesAbility to work with technicians to ensure satisfaction and job accuracyMotivation to work independently and multitaskBilingual abilities (a plus)Apply now using our mobile-friendly application. If you're looking for a workplace that combines professional development with a collaborative culture and a shared commitment to excellence, Supreme Service Today is a place where you can build a rewarding, long-term career!
Customer Service Representative Henry's Wrecker ServiceCustomer Service RepresentativeFalls Church, VAThis position requires excellent communication skills, strong multitasking abilities, attention to detail, and the ability to remain calm under pressure while managing multiple phone lines, assisting customers, and coordinating with dispatch to keep operations running efficiently. By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.
NewInsurance Customer Service Representative Trainee Jim Myers - State Farm AgencyInsurance Customer Service Representative TraineeCOLUMBIA, MARYLANDYou will work alongside our team of experienced licensed customer service professionals who will help train and guide you as you learn the business. Assist our experienced licensed customer service representatives with day-to-day customer service needs.
Call Center Representative - Bowie MD (VE26081133MD) The Bowen Group - VEOCCCall Center Representative - Bowie MD (VE26081133MD)Bowie, MDFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
Customer Service Representative CryptoGexCustomer Service RepresentativeWashington, DC$18.50–$28.50 / hourOur mission is to create engaging, high-quality experiences that connect brands with their audiences through well-executed live events. This role involves handling inquiries, resolving issues, and ensuring a positive experience before, during, and after events.
Customer Service Representative Cornerstone RecruitingCustomer Service RepresentativeStreet, MDFor further details on this role or other full-time direct hire positions contact Pauline at 410-779-9432 or pwheeler@csrecruiting.com. My client is offering a competitive hourly rate benefit package, rewarding work environment and opportunities for advancement.
Customer Service Representative James Allen Jr. - State Farm InsuranceCustomer Service RepresentativeLanham, MD$18–$20 / hourYou'll be instrumental in ensuring our clients receive the exceptional service they deserve, building lasting relationships grounded in trust and reliability. - State Farm Insurance in Lanham, Maryland, is seeking a warm and welcoming Customer Service Representative to join our dedicated team.
Account Manager at Independent Insurance Agency, Personal Lines Joseph W McCartin Insurance IncAccount Manager at Independent Insurance Agency, Personal LinesBeltsville, MD$60,000–$75,000 / yearThis job will include opportunity for growth and income advancement and a great team of co-workers all committed to providing the best customer experience possible. Candidates must be motivated, detail oriented, possess excellent people skills and phone skills, be computer proficient and be able to prioritize.
Entry level bilingual Insurance Customer Service Representative Venice Mundle-Harvey AgencyEntry level bilingual Insurance Customer Service RepresentativeMontgomery Village, MD$35,000–$40,000 / yearCross-department Collaboration: Work closely with sales and claims teams to ensure seamless customer service workflow. If you are passionate about making a difference and possess a positive attitude, we invite you to join our team, where your efforts are valued and your success is celebrated.
NewAdvisor Office of Admissions Covista IncAdvisor Office of AdmissionsColumbia, MDRemote$22–$26.44 / hourThe Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based o. Special admissions cases and requests for exceptions to policies will be reviewed by the Manager of Admissions, and in ambiguous cases, the Faculty Chair/Dean will make the final determination.
Customer Service Representative Agent So FearthCustomer Service RepresentativeWashington, DC$17–$24 / hourWe are seeking a reliable and customer-focused Customer Service Representative to support client interactions, assist with inquiries, and ensure a positive customer experience. This position is ideal for someone who enjoys working with people, solving problems, and building communication skills in a fast-paced, team-oriented environment.
Customer Service Representative TechOp Solutions InternationalCustomer Service RepresentativeWashington, DCProvide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by the government to aid in re-entry, visa renewal services, and other travel and immigration related topics. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Inbound Operations Supervisor Abacus CorporationInbound Operations SupervisorBaltimore, MDStrong communication skills with the ability to work closely with Customer Service Representatives (CSR), warehouse personnel, drivers, customers, and management. Experience supervising warehouse personnel, managing daily workflow, and maintaining a safe and productive work environment.
Customer Service Representative U-HaulCustomer Service RepresentativeHyattsville, MD$15.30–$16 / hourPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Sales and Customer Service Representative Atomic Promotions IncSales and Customer Service RepresentativeArlington, VAFull timeWe are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHABaltimore, MD$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
CSR II - Contract TalentBurst, Inc.CSR II - ContractArlington, VARemote$18–$18.50 / hourAsk appropriate questions and listen actively to identify specific questions or issues to provide appropriate response and type of assistance the customer needs while documenting relevant information in a clear and concise manner in computer systems. Communicate and partner with customers tactfully and empathetically to resolve issues, using clear language translating healthcare-related jargon and complex processes into simple, step-by-step instructions customers can comprehend and act upon.