Essential Duties and Responsibilities: Provides members, visitors, and potential visitors with the most up-to-date information regarding Garden grounds, amenities, classes, and events on the phone in the Garden's Contact Center phone room, by email, and in person at the Visitor Center during regular daytime hours and Garden Glow evenings. This position is responsible for sharing visitor and membership information, promoting upcoming events like Garden Glow, processing ticket and memberships sales, and responding to questions by phone and email in our Contact Center and in person at the Visitor Center.