li>Resolve service problems by clarifying the customer’s concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution.
As a Customer Care Specialist, you will be an important part of a team who are really the face of OneMain Financial!
Customer Information Specialist (in-office) - Midvale, Denver, Phoenix, Henderson, San Diego, or Houston Zions Bancorporation NA
Customer Information Specialist (in-office) - Midvale, Denver, Phoenix, Henderson, San Diego, or HoustonMidvale, UT30+ days ago
The ideal candidate will have the skills and experience necessary to: Be responsible for data entry of customer account information for one or more of the following: Checking, Savings, Safety Deposit Boxes, Installment Loans, Check Reserves, Commercial Loans, Charge offs, ATM, Debit and Credit Cards, submitted by branches. Maintain accounts by performing various updates such as name and address changes, adding and deleting signers and card (ATM, Debit and Credit) requests.
Work closely with the planning, shipping and 3rd party logistics to ensure customer orders are filled in a timely and accurate manner; proactively communicate current order status to the customer. Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the U.S. and Europe.
This role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported. As a Customer Support Specialist, you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
Syracuse, Utah21 days ago
li>Provide administrative support to warehouse operations as needed, including but not limited to the timely and accurate processing of inbound/outbound activity, reports, order processing, completion of documentation, and written/verbal/electronic communication. Focused on continuous improvement, this position assists in the oversight and/or contributes to the planning, development and implementation of all office procedures and activities required to meet customer and administrative support requirements, striving to exceed USCS’s facility and Company goals.
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