li>Resolve service problems by clarifying the customer’s concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution.
As a Customer Care Specialist, you will be an important part of a team who are really the face of OneMain Financial!
This role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported. As a Customer Support Specialist, you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
Customer Information Specialist (in-office) - Midvale, Denver, Phoenix, Henderson, San Diego, or Houston Zions Bancorporation NA
Customer Information Specialist (in-office) - Midvale, Denver, Phoenix, Henderson, San Diego, or HoustonMidvale, UT30+ days ago
The ideal candidate will have the skills and experience necessary to: Be responsible for data entry of customer account information for one or more of the following: Checking, Savings, Safety Deposit Boxes, Installment Loans, Check Reserves, Commercial Loans, Charge offs, ATM, Debit and Credit Cards, submitted by branches. Maintain accounts by performing various updates such as name and address changes, adding and deleting signers and card (ATM, Debit and Credit) requests.
American Fork, UT10 days ago
li>Answer inbound calls, emails, chats and texts, take customer orders (answer product questions, guide customers in their purchase decision), approve orders taken online, and route calls to other team members as needed. The Customer Care Specialist is a vital link between the company and our customers, providing an outstanding customer experience and expert advice on our products' usability and features.
Syracuse, Utah20 days ago
li>Provide administrative support to warehouse operations as needed, including but not limited to the timely and accurate processing of inbound/outbound activity, reports, order processing, completion of documentation, and written/verbal/electronic communication. Focused on continuous improvement, this position assists in the oversight and/or contributes to the planning, development and implementation of all office procedures and activities required to meet customer and administrative support requirements, striving to exceed USCS’s facility and Company goals.
p>Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives. Our team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey.