Keys to success include warm, empathetic professionalism and active listening skills on the phone, a solutions-oriented, problem-solving mentality, genuine curiosity and drive to learn and grow better each day as a customer support professional, an aptitude for continuous learning, and the ability to catalogue and document details correctly.Â. Based on patented technology developed at MIT, Harvard Medical School and by the Company, Myomo develops and markets the MyoPro product line of lightweight, non-invasive, powered arm braces (orthoses) to restore function in paralyzed or weakened arms and hands of individuals that have suffered a stroke, spinal cord, or nerve injury.