NewDirect Support Professional SevitaDirect Support ProfessionalBoston, MAVehicles: May transport individuals into the community; drives safely and according to local laws; ensures proper use of safety equipment including seat belts, lifts and wheelchair ties; reports accidents to appropriate authorities immediately; reports accidents and safety concerns immediately to supervisor or maintenance personnel. Direct Support: Provides direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living.
NewCustomer Service Rep - M PLS Staffing SolutionsCustomer Service Rep - MBeverly, MA$52,000–$60,000 / yearFull timeThis role is critical in maintaining strong relationships with our clients, ensuring timely and accurate communication, and supporting the delivery of high-performance solutions in a fast-paced, regulated environment. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at a leading manufacturing company specializing in products and solutions for the industries we serve.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPeabody, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Newcustomer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewManager, Sales and Customer Service Macy’sManager, Sales and Customer ServiceBoston, MA$64,745–$107,755 / yearWhether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. See Macys Privacy Policy at https://ebwh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/pages/12005 and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Retail Customer Service Associate FedExRetail Customer Service AssociatePeabody, Massachusetts$20.75–$24.37 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Customer Growth Account Executive, Commercial KlaviyoCustomer Growth Account Executive, CommercialBoston, MAThe Commercial AE CG partners closely with Customer Success and Renewals to drive customer cross‑sell and upsell across a broad base of SMB and entrepreneur segment customers, educating customers on Klaviyo’s portfolio and guiding them to maximize value, revenue impact, and long‑term relationships. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Senior Software Engineer - Customer Agent KlaviyoSenior Software Engineer - Customer AgentBoston, MA$148,000–$222,000 / yearIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond.
NewPractice Support Assistant II UnitedHealth GroupPractice Support Assistant IIPeabody, MA$17.98–$32.12 / hourServes as a key member of the medical team and will be working alongside a team of other Practice Support Assistants delivering excellent customer service and supporting strong patient-clinician relationships. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistAvon, MA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Business Development Representative - Industrial Manufacturing Precision Engineering LLCBusiness Development Representative - Industrial ManufacturingUxbridge, MAHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Working under the guidance of the General Manager, the Business Development Representative will lead the profitable growth and Business Development initiatives for Precision Engineering’s fabricated sheet metal product lines.
Customer Service/ Support Representative Koch IncCustomer Service/ Support RepresentativeMA$75,000–$90,000 / yearAs a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts.
Customer Support Specialist JazzHR Product TeamCustomer Support SpecialistBoston, MassachusettsTrack interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
Representative - Customer Service (Sales Support) WESCORepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative – Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.
Team Lead, Payment Experience, Americas (Customer Support) FlywireTeam Lead, Payment Experience, Americas (Customer Support)Boston, MAA Payment Experience Team Lead should support the Client & Payment Experience Managers in leading the regional Payment Experience Team, providing feedback on team training needs, regional teammates development plans, payer experience improvements plus anything else that would ultimately help our payers through a 'frictionless' experience. Work with the CPE Managers to design the regional Payment Experience team directions following the Global CPE direction and the company direction, proactively make plan to optimise our process, drive efficiency and scaling of manual work using data analysis.
Office Administrative and Customer Support - Supply Center Specialist MindlanceOffice Administrative and Customer Support - Supply Center SpecialistCambridge, MAThe Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.
Senior Manager Customer Support - Environmental Solutions Republic Services IncSenior Manager Customer Support - Environmental SolutionsNorwood, MA$125,900–$173,150 / yearPOSITION SUMMARY: The Senior Manager Customer Support - Environmental Solutions provides regional leadership for Environmental Solutions Customer Support operations, ensuring high-quality, compliant, and scalable service delivery across complex, regulated workflows. The Senior Manager Customer Support - Environmental Solutions operates as a hands-on leader, balancing day-to-day execution with continuous improvement, while serving as a key escalation point and strategic partner to Sales, Operations, Compliance, IT, and Enterprise Programs.
Representative - Customer Service (Sales Support) WESCO International IncRepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative - Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
Customer Support & Quotes Coordinator Xico LightingCustomer Support & Quotes CoordinatorWoburn, MassachusettsRole Overview Xico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.
Customer Support Representative Synchrony FinancialCustomer Support RepresentativeBoston, MAQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
Customer Support Reps - AI Training - Boston, US Prolific Academic LtdCustomer Support Reps - AI Training - Boston, USBoston, MAWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Customer Support Specialist Metro MedicalCustomer Support SpecialistChelmsford, MAPart timeYou'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients.
Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s SquadStoughton, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.
Customer Support Specialist Promoboxx, Inc.Customer Support SpecialistBoston, MARemoteYou'll become an expert in the Promoboxx platform, support retailers and brand customers, conduct 1:1 trainings, help maintain customer data, and assist our Customer Success Managers with projects and reporting. Promoboxx is a retail marketing platform powered by brands, helping leading companies support their local retailers with online marketing.
Customer Account Support Specialist Amphenol Printed CircuitsCustomer Account Support SpecialistNashua, NHA Customer Account Support Specialist will collaborate closely with internal teams, support customer critical needs, interfacing and building relations with external customers, and providing support to the Program Management team. The Customer Account Support Specialist oversees and supports external customer accounts by fostering strong customer connections and advocating for internal processes ensuring customer success and satisfaction.
Customer Service Support & Inside Sales Weymouth, MA Ultimate Staffing ServicesCustomer Service Support & Inside Sales Weymouth, MAWeymouth, Massachusetts$55,000–$75,000This role blends customer support and inside sales, working with inbound leads to assist customers, manage orders, and drive revenue through follow-up and service coordination. Marketing support includes company-generated leads and campaigns (e.g., mailers/postcards August-November).
Customer Service Support Ultimate Staffing ServicesCustomer Service SupportWeymouth, Massachusetts$18 / hourThis role blends customer support and inside sales, working with inbound leads to assist customers, manage orders, and drive revenue through follow-up and service coordination. Marketing support includes company-generated leads and campaigns (e.g., mailers/postcards August-November).
TSD Customer Experience Analyst Support The Reynolds and Reynolds CompanyTSD Customer Experience Analyst SupportNorth Andover, MAThe Customer Service Specialist requires the ability to act as a mentor within the support team, sharing skills and knowledge with the department members to meet departmental goals, while handling mid to high volume calls and email support. As a Customer Service Specialist, you will be responsible for providing excellent customer service to our clients in all interactions supporting our software as a service (SaaS) product.
Administrative Assistant – Field Operations and Customer Support Sea MachinesAdministrative Assistant – Field Operations and Customer SupportBoston, MAFull timeThis role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement Support Support special projects, process improvements, and system implementations related to field services operations and customer success.
Remote Customer Support Associate Traveling with MchailaRemote Customer Support AssociateBoston, MassachusettsRemoteThis fully remote role is ideal for someone who enjoys helping people, solving problems, and maintaining clear communication while managing multiple tasks. Strong communication skills, organization, and the ability to follow structured processes will help ensure clients receive reliable and consistent support.
Customer Support Specialist PromoboxxCustomer Support SpecialistBoston, MARemoteFull timeYou’ll become an expert in the Promoboxx platform, support retailers and brand customers, conduct 1:1 trainings, help maintain customer data, and assist our Customer Success Managers with projects and reporting. Promoboxx is a retail marketing platform powered by brands, helping leading companies support their local retailers with online marketing.
NewCustomer Support & Social Engagement Specialist 143 Studios LLCCustomer Support & Social Engagement SpecialistBoston, MAThe goal is to create a more consistent audience experience across customer support, podcast, social and community channels - while helping the team identify recurring themes, surface meaningful stories and close the feedback loop between our audience and the broader organization. You will help create the structure around how inbound messages are categorized, routed, tracked, reported and turned into useful insights for the Community team, leadership, and cross-functional teams.
Customer Support Representative - Full-time Greater Lawrence Family Health CenterCustomer Support Representative - Full-timeMethuen, MAEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
Customer Support Representative (Part Time) Greater Lawrence Family Health CenterCustomer Support Representative (Part Time)Methuen, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
Payment Experience Associate, Spanish/Portuguese (Customer Support) FlywirePayment Experience Associate, Spanish/Portuguese (Customer Support)Boston, MA$40,000–$52,000 / yearDemonstrates strong written and verbal communication skills, confidently engaging with customers across all contact channels (including phone, chat, email, WeChat, WhatsApp, etc.) and accurately documenting customer interactions and follow-up actions. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire''s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer's problems.
Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market IncCustomer Service Associate Team Leader (Front End Support Assistant Manager)Newton, MA$20.05–$35 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Customer Service & Retail Sales Floor Support - Newbury Rack NordstromCustomer Service & Retail Sales Floor Support - Newbury RackBoston, MassachusettsAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Service & Sales Floor Support - Newbury Rack Nordstrom IncCustomer Service & Sales Floor Support - Newbury RackBoston, MA$18.15–$18.85 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Support Manager Motorola Solutions IncCustomer Support ManagerMA$85,000–$99,000 / yearBachelors degree OR 3+ years of experience in one of the following: Lifecycle Services, Account Management, Management, Customer Service, Sales, Systems Implementation, Integration, LMR Sales, LMR Engineering, Customer Support, Customer Account Management, Project Management, Public Safety, Military or Technical Services Sales. Manage the relations with external partners responsible for delivering service products to customers, is responsible for contract renewals, proposals, accurate forecasting, development of statements of work, and meeting P&L and receivables goals, overseeing contract P&L performance including meeting service billing and cost performance goals.
Customer Support Specialist Wakefield Thermal SolutionsCustomer Support SpecialistNashua, New HampshireAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Customer Support Resolution Specialist - *Training Class - August 10th* Bob's Discount Furniture IncCustomer Support Resolution Specialist - *Training Class - August 10th*MAThe Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment.
Customer Sales Support Mustang Motorcycle ProductsCustomer Sales SupportMassachusettsCommunicates with customers via phone, email, chat or in person in a professional and courteous manner, using the computer to look up records, enter/update customer information, accurately process orders, and process website/online requests. They will be responsible for explaining technical aspects of motorcycle applications, repairs, and customization through addition of parts and accessories to customers via phone, email, chat or in person.
Senior Manager of Customer Support Suno, Inc.Senior Manager of Customer SupportBoston, MAWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Senior Manager of Customer Support SunoSenior Manager of Customer SupportBoston, MassachusettsWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Fulfillment, Customer Service & Retail Sales Floor Support - University Station Rack Nordstrom IncFulfillment, Customer Service & Retail Sales Floor Support - University Station RackWestwood, MA$18.15–$18.85 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. A day in the life for Sales and Cashier: Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.
Senior Customer Support Engineer Schneider Electric USA, IncSenior Customer Support EngineerFoxboro, MAFull timeOur Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
Senior Customer Technical Support Representative AxonSenior Customer Technical Support RepresentativeBoston, MA$26.26–$42.02 / hourTroubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.
Customer Support Specialist I Eastern Bankshares IncCustomer Support Specialist IWakefield, MAPersons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Responsibilities: Customer Support Specialist I Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.
Customer Support Engineer 1 Schneider Electric USA, IncCustomer Support Engineer 1Foxboro, MAFull timeOur Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Provides service requirements to development teams, reviews technical documentation, and contributes to designs that improve product serviceability and readiness.