609 Results for

Customer Support Jobs in Dracut, MA

Jobs

North Chelmsford, MA24 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Nashua, NH2 days ago

Administer and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

New!

Middleton, MA4 days ago

$25–$35 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We serve a diverse client base across industries such as medical, electronics, telecommunications, and advanced manufacturing, partnering closely with customers to deliver precision components and sub-assemblies on time and to exact specifications.

Boston, MA19 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Boston, MA22 days ago

$23–$23 Per Hour
Full-time
Employee

New!

Andover, MA1 day ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Quincy, MA7 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Boston, MA29 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA24 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA19 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This is a fast-paced, startup-style environment focused on connecting businesses with experienced consultants, offering a dynamic opportunity for early-career professionals to gain exposure to operations and client support.

New!

Pelham, NH2 days ago

Working closely with teammates, sales leadership, and production teams, this individual manages order processing, communication, and coordination across departments to ensure accurate, timely fulfillment. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

New!

Boston, Massachusetts1 day ago

$26.44–$29.57
Full-time

This position serves as the first point of contact for clients, visitors, and personnel, ensuring a welcoming and professional environment, while also managing document production, mail services, and general office support. The Guest/Office Services Specialist is a client-facing role responsible for delivering exceptional front-of-house service while supporting core office services operations.

Haverhill, MA8 days ago

$45,000–$49,000 Per Year

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

New!

Nashua, NH4 days ago

Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

New!

Boston, MA2 days ago

$48,000–$91,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

New!

Boston, MA2 days ago

$48,000–$91,000

New!

Charlestown, MA2 days ago

$48,000–$91,000

Littleton, MA9 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Andover, MA9 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Andover, MA9 days ago

Full-time
Employee

Quincy, MA9 days ago

Full-time
Employee

Bachelor’s degree preferredAssociate degree or relevant experience considered1–2 years of data entry, administrative, or operational support experienceProficiency in Microsoft Office (Excel, Word, Outlook required)Strong attention to detail and accuracyAbility to perform repetitive tasks while maintaining focus and qualityBasic keyboarding and data processing skillsStrong organizational and time management skillsAbility to work independently and as part of a team. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

Wakefield, MA9 days ago

Full-time
Employee

Wakefield, MA9 days ago

Full-time
Employee

Boston, MA9 days ago

Remote

Full-time
Employee

Boston, MA30+ days ago

Contractor

In conjunction with other Tier 1 user support team members: Follow up with these support requests (over Service Now ticket updates or direct outgoing phone call) to understand extent of support request and to gather any additional information needed for issue resolution . In conjunction with Learning Management System (LMS) team: When appropriate merge accounts in the new LMS such that the account with the users pre-provisioned data can be associated with their My Mass Gov SSO account.

Boston, MA30+ days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

New!

Boston, MA6 days ago

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.

Greenfield, NH30+ days ago

At Bing, we're the search engine that's always finding better ways to help you discover the world around you. We believe in innovation, teamwork, and creating a positive impact through our services.

New!

Chelmsford, MA3 days ago

You will process orders via phone, fax, and email using the Oracle database and provide customers with detailed, accurate information on the status of purchase orders, sales orders, returns, credits, shipping information, and navigation through the ZOLL web store. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

Woburn, Massachusetts30+ days ago

Role OverviewXico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.

New!

Portsmouth, NH3 days ago

The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as initiating membership renewal and/or inquiry follow-up calls or correspondence to customers and members as needed. Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP membership levels, membership benefits, products, events, and professional certifications .

Marblehead, MA30+ days ago

Join our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll, tax, and HR technology needs. In this role, you'll work directly with clients to resolve payroll inquiries, build onboarding and benefits tools in the isolved platform, and train users on best practices.

Nashua, New Hampshire25 days ago

A Customer Account Support Specialist will collaborate closely with internal teams, support customer critical needs, interfacing and building relations with external customers, and providing support to the Program Management team. The Customer Account Support Specialist oversees and supports external customer accounts by fostering strong customer connections and advocating for internal processes ensuring customer success and satisfaction.

Framingham, MA17 days ago

$58,000–$60,000 Per Year

Prime Time Solutions, Inc. is looking for a Customer Relations Support to support our Verizon FiOS campaign in Worcester, MA.The Customer Relations Support role focuses on delivering a high level of service through face-to-face client interactions while also supporting sales efforts by identifying customer needs and recommending appropriate solutions. If you are looking to grow as a Customer Relations Support in a role that combines face-to-face customer service and sales, apply today and take the next step toward a Customer Relations Support career path.

Waltham, MA30+ days ago

$60,000–$75,000 Per Year

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.

Waltham, MA30+ days ago

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Your responsibilities will include: Assist customers via email, chat, and phone by answering product, order, and account-related questions, ensuring timely and accurate resolution.

New!

Portsmouth, NH3 days ago

Daily tasks may include, but are not limited to, communication with the customer (via phone, email, web), verifying defects and issues found within the Paymode, working with the team to find alternative solutions and workarounds to issues that are found, being the first point of contact for questions, and other necessary services to ensure a high level of customer satisfaction. Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually.

Manchester, New Hampshire30+ days ago

Remote

In this role, you will help support customers by responding to inquiries, assisting with service requests, and ensuring each client receives prompt and professional assistance. Interested candidates are encouraged to apply and join our growing remote customer support team at Skybound Getaways.

New!

Sudbury, MA3 days ago

$20.05–$35 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food topeople living within food deserts, alleviating poverty in developing countries, and so much more.

Clinton, Massachusetts30+ days ago

Remote

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process.

New!

Manchester, New Hampshire3 days ago

The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff. Preferred QualificationsBasic product knowledge of bearings and power transmission products, with emphasis placed on mechanical aptitude.

Boston, Massachusetts30+ days ago

Remote

Tellez Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.

Boston, MA8 days ago

Full-time

This role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement SupportSupport special projects, process improvements, and system implementations related to field services operations and customer success.

Boston, MA16 days ago

Remote

You'll work cross-functionally with Engineering, Product, Professional Services, and Customer Success teams to investigate issues, drive resolutions, and improve the overall customer experience. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.

Burlington, MA8 days ago

Remote

$80,000–$95,000 Per Year

Required Skills and Experience: Candidates must be legally authorized to work in the United States without employer sponsorship and may be required to obtain and maintain a U.S. government security clearance in the future. We’re looking for a Software Operations Specialist to support the deployment, operation, and success of our AI-driven edge and cloud-based platforms in real-world environments.

New!

Marlborough, MA3 days ago

$20–$23.94 Per Hour

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any business unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, manufacturing, supply chain, product management, sales and marketing, finance, warehouse and transportation personnel as well as external customer contacts.

Brighton, MA9 days ago

$57,000–$67,000 Per Year

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

New!

Marlborough, MA3 days ago

$20.10–$31.59 Per Hour

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process.

New!

Malden, MA3 days ago

$18–$20 Per Hour

Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.

New!

Ayer, MA3 days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance .

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Customer Support Jobs in Dracut, MA

Customer Service Representative Hajoca Corporation

Customer Support Specialist Wakefield Thermal Solutions, Inc.

Customer Account Manager Jobot

Customer Service Representative Beacon Hill Staffing Group

Product Support Representative Beacon Hill Staffing Group

Customer Service Representative- Andover, MA Nesco Resource

Office & Csr Manager Trust 1 Services

Temporary Support Operations Associate Beacon Hill Staffing Group

Support Operations Associate Beacon Hill Staffing Group

Operations Support Associate Beacon Hill Staffing Group

Customer Service & Order Entry Specialist Wakefield Thermal Solutions, Inc.

Guest/Office Services Specialist Reed Smith US

Desktop Support Technician Ovation Workplace Services Inc

Front Desk Coordinator & Customer Care Specialist Wakefield Thermal Solutions

Security Representative Fidelity Investments

Security Guard Fidelity Investments

Security Officers Fidelity Investments

Customer Service Company Confidential

SAP Customer Service Representative Company Confidential

Customer Service Representative Company Confidential

Customer Support Specialist Company Confidential

Call Center Representative - Part-time Company Confidential

Call Center Representative Company Confidential

Client Service Representative - remote Company Confidential

Customer Service IT Support Representative Apidel Technologies

Customer Support Representative Travelcareerlaunch

Customer Service and Support Manager 1 ASM Research, An Accenture Federal Services Company

Customer Support Representative earcaesar@tqc-sheen.com

Customer Support Representative I Kelly Services

Customer Support & Quotes Coordinator Xico Lighting

Customer Support Representative International Association of Privacy Professionals

Payroll Customer Service and Support Specialist Commonwealth Payroll & HR

Customer Account Support Specialist Amphenol Printed Circuits

Customer Relations Support Prime Time Solutions, Inc.

Enablement Lead, Customer and Partner Support Xometry

Customer Support Intern Xometry

Customer Support Specialist Bottom Line

Customer Support Assistant Skybound Getaways

Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods

Customer Service Associate – Remote Support & Coordination Guidedbyljtravel

Customer Support Specialist BDI

Travel Customer Support Specialist Tellez Travels

Administrative Assistant – Field Operations and Customer Support Sea Machines

Customer Support Associate Zinier

Software Operations Specialist – Field Customer Support MatrixSpace

Associate Customer Service Representative Varite

Insurance Customer Service Representative Pella Insurance Agency

Customer Service Representative (Semiconductor) Qnity

Customer Service Representative Midas

Customer Service Representative (CSR) Domino's Pizza LLC

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