748 Results for

Customer Support Jobs in Ellicott City, MD

Jobs

New!

Washington, DCToday

$20–$23 Per Hour

This is a contract to perm opportunity responsible for assisting members and potential members with their financial needs (via any member channel, i.e., phone, email, internet applications, tickets, chats), opens new accounts, takes loan applications, processes. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Rockville, Maryland11 days ago

$19.70–$23.17 Per Hour
Full-time

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

New!

Towson, MD3 days ago

$24–$26 Per Hour

Join us to work on a team of critically-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans' operation. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company.

New!

Washington, DC1 day ago

$53,000–$75,000 Per Year

This role ensures full contract compliance across all contracted services-including Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services-through SLA performance and client feedback. The manager is responsible for talent selection, assessment, recruiting, hiring, onboarding, employee retention, staff training and development, succession planning, and performance management, including employee counseling.

Suitland, MD8 days ago

$60,000–$150,000 Per Year
Full-time
Employee

Passport Auto Group is a family-owned and operated automotive group founded in 1991, serving the Washington, D.C. metropolitan area with nine dealerships and a collision center. Known for our commitment to superior customer service and community involvement through Passport Cares, we represent brands like BMW, Nissan, INFINITI, MINI, Toyota, and Mazda.

New!

Catonsville, MDToday

$28–$46

Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES. · Provides expert service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations. · Provides expert repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.

Annapolis, MD30+ days ago

As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

Washington, DC14 days ago

Record preventative maintenance visits, detail reports of work completed and provide closed loop communications on activities to prevent future concerns. Strong experience in trouble shooting, diagnosing, and commissioning heavy machinery systems with electric, hydraulic, and permanent magnet motor drive systems.

Crofton, MD30+ days ago

Bethesda, MD8 days ago

Remote

$18–$18 Per Hour

Analytical and interpretive skills Strong organizational skills Good interpersonal skills Ability to multitask in a fast-paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously Ability to work in a team environment and/or independently. The Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed.

Washington, DC30+ days ago

$53,040–$94,952 Per Year

If you're ready to kickstart your career, grow your skills, and be part of a collaborative team, we want to hear from you. This is a great opportunity for someone looking to build a long-term career in sales and customer relations.

New!

Baltimore, MD1 day ago

Remote

Full-time

We provide hands-on training, structured mentorship, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to build valuable professional experience while working from anywhere in the United States. We proudly support union members, credit union clients, and veterans nationwide while offering meaningful remote career opportunities focused on service, growth, and integrity.

New!

Washington, DC6 days ago

Performs a variety of the Administration department's functions, including; switchboard coverage, guard desk coverage, driving assignments, mail processing, deliveries to include supplies and packages, inventory, stocking, shipping, conference room setup and breakdown, and office moves. High school graduate or equivalent and a minimum of three (3) years of work experience in customer service, mailroom, facilities support, and inventory control; or any equivalent combination of education and experience which provides the following knowledge, skills, and abilities.

New!

Reston, VA4 days ago

$113,000–$122,000 Per Year

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role combines technical troubleshooting with customer advocacy, serving as a key resource for diagnosing client-reported issues, coordinating high-priority outage mitigation, and driving continuous improvement across Microsoft 365 cloud services.

Falls Church, VA11 days ago

$75,000–$95,000

Perform critical administrative and paraprofessional work in support of DPW Operations staff; Assist with management of DPW budget, including reviewing and processing invoices; monitoring and processing purchase orders; running and analyzing reports; working with contracts; and advising management; Collaborate with Human Resources to maintain confidential personnel files and support management and staff with tracking recruitment, evaluations, disciplinary actions, and records; Fulfill central customer service role for City residents and businesses (phone, email, and in person); Manage work order system and partner with staff across the City to efficiently track and complete infrastructure work; Coordinate meetings and DPW events; Prepare detailed DPW Operations payroll entries with accuracy and attention to detail; Position is considered essential and will require work during some emergency events. Graduation from high school including or supplemented by courses in general business or office technology and experience in clerical and office work; Ability to work independently, exercise good judgement, and manage confidential and sensitive personnel matters; Strong customer service skills and ability to communicate and deal with the public in a professional, empathetic, and positive manner; Ability to handle multiple tasks and priorities simultaneously, effectively, and efficiently; Excellent organizational, clerical, math, accounts and computer skills (MS Office Suite, including Excel).

Annapolis Junction, MD24 days ago

$7,000–$20,000 Per Year

With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. Founded in 2007, Columbia Technology Partners is Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies.

ARLINGTON, VA30+ days ago

Full-time

You will be responsible for providing technical, analytical, and operational support for the Integrated Tracking System (ITS) Digital Mail Modernization (DMM) system to include Bear River’s BearTracks software, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds. System & Application SupportProvide on-site technical support for ITS, DMM, Image Architect’s WebDOX software, Apache Tomcat software, OPEX Scanners, Tritek Sorters, and Zebra handhelds across WHS FSD, DISA, and other DoD components.

Baltimore, MD11 days ago

$95,000–$120,000 Per Year

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role is hands‑on, customer‑facing, and serves as the primary technical contact for troubleshooting PLC, mechanical, and equipment performance issues.

Baltimore, MD30+ days ago

As Customer Service and Administrative Support (including Sales Support), you will play a crucial role in supporting the day-to-day operations and ensuring the smooth functioning of our company. Responsibilities: - Be part of Front of House/Sales Team and assist with customers via phone calls, emails or walk-ins.

Falls Church, VA14 days ago

Full-time

Enhance and streamline support workflows using low-code/no-code capabilities within BizFlow M—building automations, routing logic, and templates to improve support efficiency. Troubleshoot issues across on‑premise platform applications, server environments, integrations, and legacy systems—performing detailed diagnostics, log analysis, and root‑cause investigations across application, middleware, and server layers.

Washington, DC30+ days ago

Full-time

Working in close collaboration with GCH's Customer Experience, Product, and Engineering teams, you will drive a seamless end-to-end experience for major U.S. carriers, leading messaging providers, and enterprise brands. Your Job GCH Technologies operates the U.S. Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.

Baltimore, MD30+ days ago

Remote

We are seeking individuals who are motivated, coachable, and interested in a flexible work-from-home opportunity within the financial services industry. Must be authorized to work in the U.S. Ability to obtain a state life insurance license (training provided; licensing costs may apply) .

Washington, District of Columbia30+ days ago

This role works closely with team members to ensure inquiries are handled efficiently, records are maintained accurately, and customers receive a high level of service. We are searching for a reliable and detail-oriented Customer Support Specialist to assist with customer interactions and support daily operational processes at Sparkbit 360 in Washington, DC.

Arlington, Virginia8 days ago

Responsibilities: Serves as the primary on-site support point of contact for customers, providing assistance, resolving issues, and ensuring an exceptional service experience for classified and unclassified networks. Overview: GovCIO is looking for a Customer Support Administrator (IT Specialist) with an active Secret clearance to provide Tier 2 Level field support.

Washington, DC16 days ago

Remote

Your goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way. As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home.

New!

Reston, VA6 days ago

Thorough knowledge of Mainframe Technologies such as Cobol, CA7, CICS, DB2 BASICS, DFHSM, FTP, HMC, ISPF, JCL, JES2, NDM, NET MON, OPS MVS, SAR, TMON, TIVOLI, TPX, AFP, TSO, Visio, MVS Utilities, CLIST and REXX. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Bethesda, MD30+ days ago

Full-time

Troubleshoot user account, profile, and submission-related issues and collaborate with internal and external teams to resolve technical problems efficiently. Identify, document, and communicate recurring user issues to design and development teams, working collaboratively to implement effective solutions.

Washington, DC30+ days ago

The Customer Support Specialist is a frontline role responsible for delivering high-quality support to customers while also supporting customer education, documentation, onboarding workflows, and live training initiatives. This role partners closely with Customer Success, Product, and Operations teams to ensure customers receive timely, accurate assistance and have the resources they need to succeed on the platform.

North Bethesda, MD30+ days ago

$60,000–$75,000 Per Year

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.

North Bethesda, MD30+ days ago

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Your responsibilities will include: Assist customers via email, chat, and phone by answering product, order, and account-related questions, ensuring timely and accurate resolution.

Washington, DC30+ days ago

$55,000–$65,000 Per Year

We recently closed our Series A with top-tier investors including TTV Ventures, Fika Ventures, Bling Capital, Liquid2 Ventures, Cambrian Ventures, and Max Ventures - firms that have collectively backed 20+ unicorns like Square, Lyft, and Rippling. Sunbound is building the financial OS for senior living: the first modern platform that manages the entire payments process end-to-end, saving operators time, reducing costs, and removing unnecessary stress for families.

New!

Hanover, Maryland4 days ago

Understanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance. Perform basic to moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers.

Westminster, Maryland30+ days ago

Remote

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process.

New!

Arlington, VA1 day ago

Full-time

Bachelor’s degree in information technology, Computer Science, or related discipline, or equivalent experience in lieu of education. A minimum of five (5) years of experience in technical support, systems analysis, or IT service delivery within a DoD or federal environment.

Middle River, MD30+ days ago

The Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the programs procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.

Arlington, VA23 days ago

Full-time

We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.

New!

Nottingham, MD3 days ago

As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Job Summary: We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software.

Gaithersburg, MD30+ days ago

We’re looking for a driven and professional Customer Service Representative to be the voice of our company — assisting customers during urgent roadside situations and ensuring timely, accurate dispatch of services. As part of our commitment to maintaining a safe and productive workplace, all employees must complete a pre-employment drug screening and participate in random drug screenings during employment.

New!

Washington, DC3 days ago

Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

Glen Burnie, Maryland23 days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

New!

Washington, DC4 days ago

$17–$24.20 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Owings Mills, MD3 days ago

$20–$25 Per Hour

At Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. You'll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations.

Columbia, MD11 days ago

As a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.

New!

Linthicum Heights, MD4 days ago

$17–$19 Per Hour

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.

New!

Bethesda, MD3 days ago

As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges. ("IAH" and/or "Company") and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.

New!

Baltimore, MD6 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

New!

Baltimore, MD6 days ago

Identify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.

New!

Arlington, VA3 days ago

Driven by a desire to build relationships, Customer Service Representatives naturally excel at connecting with residents and providing superior service to ensure that we deliver the best in apartment living. Passion for providing exceptional customer experiences and embodying our core customer service elements of: CARING - Demonstrated passion for caring about customers and co-workers alike.

Linthicum, Maryland30+ days ago

$17–$19 Per Hour

New!

Washington, DC3 days ago

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Customer Support job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Customer Support Jobs in Ellicott City, MD

Member Experience Representative Jobot

Retail Customer Service Associate FedEx

Call Center Specialist Indotronix International Corporation

Senior Office Services Manager Ricoh

Auto Sales Representative - BMW Passport Auto Group

Senior HVAC/R Service Technician CoolSys

Luthier - Guitar Center Guitar Center

Technical Service Engineer, Controls Heico Companies

Guitar Technician - Guitar Center Guitar Center

Remote Claims Specialist Nesco Resource

Customer Connection Representative Entry Level Sales GrowthGear Marketing

Customer Support Manager AO Globe Life

Customer Service Representative - Mail & Inventory Support American Federation of State, County and Municipal Employees

Cloud Customer Support Specialist (VA - Swing) ASM Research, An Accenture Federal Services Company

Customer and Support Services Manager - Department of Public Works (DPW) The City of Falls Church Virginia

Customer Support Specialist 2 Columbia Technology Partners

Customer Support Engineer (ITS/DMM) Agil3 Technology Solutions (A3T)

Field PLC Customer Support Manager Judge Group

Customer Service with Administrative Support FASTSIGNS #131101

Customer Support Engineer (Low-code Workflow Software) BizFlow

Head of Customer Support GCH Technologies

Remote Customer Service & Client Support Agent – Work From Home The Gainey Agency

Customer Support Specialist Sparkbit 360

Customer Support Administrator (IT Specialist) Govcio LLC

Travel Customer Support Specialist Nexora Talent

Mainframe Customer Support 3B Staffing LLC

Customer Support Specialist Computercraft Corporation

Customer Support Specialist WinRed

Enablement Lead, Customer and Partner Support Xometry

Customer Support Intern Xometry

Customer Support Specialist Sunbound

Customer Support Engineer II - Maryland Live! Casino and Hotel Maryland

Customer Service Associate – Remote Support & Coordination Guidedbyljtravel

Customer Support Engineer - Secret Clearance Maania Consultancy Services

Entry Level Customer Service Representative (Call Center) The Panther Group

Sales and Customer Service Representative Atomic Promotions Inc

Customer Service Representative (CSR) Roofing Pups

Customer Service Representative (CSR) Schedule: Henry's Wrecker Service

Customer Service Representative TechOp Solutions International

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Customer Service Representative U Haul

Customer Service Representative (CSR) JF Plumbing & Heating

Customer Service Representative American Pest

Customer Service Representative-2nd shift Roto-Rooter

Customer Service Representative Intrepid USA

Storage Customer Service Representative U Haul

Contact Center Customer Service Representative ITCON Services

Customer Service Representative at RiverHouse - The James JBG Smith

Customer Service Representative-2nd shift Roto-Rooter Services Company

Customer Service Representative- Spanish Bilingual TechOp Solutions International

Resume Resources