742 Results for

Customer Support Jobs in Massachusetts

Jobs

North Chelmsford, MA24 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Middleton, MA4 days ago

$25–$35 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We serve a diverse client base across industries such as medical, electronics, telecommunications, and advanced manufacturing, partnering closely with customers to deliver precision components and sub-assemblies on time and to exact specifications.

Boston, MA19 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Boston, MA22 days ago

$23–$23 Per Hour
Full-time
Employee

New!

Andover, MA1 day ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Quincy, MA7 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Boston, MA29 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA24 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Boston, MA19 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This is a fast-paced, startup-style environment focused on connecting businesses with experienced consultants, offering a dynamic opportunity for early-career professionals to gain exposure to operations and client support.

New!

Centerville, MAToday

$16.50–$30.20 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

New!

Boston, Massachusetts1 day ago

$26.44–$29.57
Full-time

This position serves as the first point of contact for clients, visitors, and personnel, ensuring a welcoming and professional environment, while also managing document production, mail services, and general office support. The Guest/Office Services Specialist is a client-facing role responsible for delivering exceptional front-of-house service while supporting core office services operations.

Haverhill, MA8 days ago

$45,000–$49,000 Per Year

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

New!

Boston, MA2 days ago

$48,000–$91,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

New!

Uxbridge, MA2 days ago

Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Working under the guidance of the General Manager, the Business Development Representative will lead the profitable growth and Business Development initiatives for Precision Engineering’s fabricated sheet metal product lines.

New!

Boston, MA2 days ago

$48,000–$91,000

New!

Somerville, MA4 days ago

$18.25–$18.75 Per Hour

Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.

New!

Woburn, MA2 days ago

$18.25–$18.75 Per Hour

New!

Charlestown, MA2 days ago

$48,000–$91,000

Braintree, MA10 days ago

$18.25–$18.75 Per Hour

New!

Springfield, MAToday

A Treatment Coordinator's main objectives are to schedule appointments with interested individuals interested in receiving orthodontic care , work with doctors to communicate treatment plans, help patients afford treatment, and provide exceptional customer service so patients feel supported on their smile journey. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment.

New!

Pittsfield, MAToday

$64,600–$96,800 Per Year

We pay for fuel, drive time to customer sites, and time for service maintenance on your vehicle Grow your income as you drive growth Opportunities for growth and development: carve out a long-term, advanced career path towards service, sales, or management with an opportunity for tuition reimbursement Minimum Qualifications: High School Diploma or equivalent 2 years of sales, mechanical service, customer service, food service or hospitality industry-related experience Availability to work overnight shifts and provide emergency assistance which may occur at night, on weekends and over holidays Position requires a current and valid Driver’s License with no restrictions No Immigration Sponsorship available for this position Physical Requirements of Position : Lifting 50 lbs Pushing/pulling Standing/bending/stooping Working in confined spaces Distinguishing color (tools may be accommodated) Availability to work overtime Driving a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle) Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. How You’ll Make an Impact: Leverage tools and technology (including tablet and mobile phone apps) to conduct customer visits and recommend unique programs and solutions to customers Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts Use your problem-solving skills to conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems Provide emergency service to existing customers via phone or in person, as needed Assist in the installation of equipment and solutions Demonstrate safe equipment use, ensuring your customers' operations are fully functional Manage equipment, parts, and inventory to control costs This position is eligible for a $4000 signing bonus!

Littleton, MA9 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Andover, MA9 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Andover, MA9 days ago

Full-time
Employee

Quincy, MA9 days ago

Full-time
Employee

Bachelor’s degree preferredAssociate degree or relevant experience considered1–2 years of data entry, administrative, or operational support experienceProficiency in Microsoft Office (Excel, Word, Outlook required)Strong attention to detail and accuracyAbility to perform repetitive tasks while maintaining focus and qualityBasic keyboarding and data processing skillsStrong organizational and time management skillsAbility to work independently and as part of a team. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

Wakefield, MA9 days ago

Full-time
Employee

Wakefield, MA9 days ago

Full-time
Employee

Boston, MA9 days ago

Remote

Full-time
Employee

Boston, MA30+ days ago

Contractor

In conjunction with other Tier 1 user support team members: Follow up with these support requests (over Service Now ticket updates or direct outgoing phone call) to understand extent of support request and to gather any additional information needed for issue resolution . In conjunction with Learning Management System (LMS) team: When appropriate merge accounts in the new LMS such that the account with the users pre-provisioned data can be associated with their My Mass Gov SSO account.

Cambridge, MA30+ days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

New!

Boston, MA6 days ago

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.

Oxford, MA30+ days ago

Remote

This role supports customers using educational technology products and requires strong communication skills, reliability, and the ability to navigate multiple systems in a remote environment. This fully remote opportunity is ideal for professionals who are tech-savvy, customer-focused, and comfortable managing inquiries through phone, email, and chat platforms.

New!

Chelmsford, MA3 days ago

You will process orders via phone, fax, and email using the Oracle database and provide customers with detailed, accurate information on the status of purchase orders, sales orders, returns, credits, shipping information, and navigation through the ZOLL web store. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

Holliston30+ days ago

Full-time

This on-site entry level position is responsible for managing the schedule of sales team members, technicians, project managers, and customers to successfully complete installation of HVAC systems. From frequent bbq’s and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all!

New!

Pittsfield, MA4 days ago

You will work directly with clients to answer questions, provide guidance, and ensure a positive experience from inquiry through travel completion. This role is ideal for individuals who enjoy helping others, communicating clearly, and providing reliable support throughout the travel planning process.

Oxford, MA30+ days ago

Contacts customers to respond to inquiries, ensure accurate processing of material orders or to resolve issues such as incomplete, incorrect, or duplicate shipments. Wilson Language Training is recruiting for four temporary positions to support our Customer Service and Order Entry Operations areas from May 1, 2026 to October 1, 2026.

Woburn, Massachusetts30+ days ago

Role OverviewXico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.

Marblehead, MA30+ days ago

Join our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll, tax, and HR technology needs. In this role, you'll work directly with clients to resolve payroll inquiries, build onboarding and benefits tools in the isolved platform, and train users on best practices.

New!

Westwood, MA3 days ago

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

Framingham, MA17 days ago

$58,000–$60,000 Per Year

Prime Time Solutions, Inc. is looking for a Customer Relations Support to support our Verizon FiOS campaign in Worcester, MA.The Customer Relations Support role focuses on delivering a high level of service through face-to-face client interactions while also supporting sales efforts by identifying customer needs and recommending appropriate solutions. If you are looking to grow as a Customer Relations Support in a role that combines face-to-face customer service and sales, apply today and take the next step toward a Customer Relations Support career path.

Foxboro, MA30+ days ago

Full-time

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

New!

Sudbury, MA3 days ago

$20.05–$35 Per Hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food topeople living within food deserts, alleviating poverty in developing countries, and so much more.

Clinton, Massachusetts30+ days ago

Remote

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process.

New!

Holliston, MA3 days ago

$20–$30 Per Hour

Experience with multi-line telephones, online ticketing systems, email management systems, live chat, and personal computers is a plus. At Pure Hockey, we are committed to providing effective solutions and creating meaningful, long-term relationships with our customers.

Foxboro, MA30+ days ago

Full-time

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Provides service requirements to development teams, reviews technical documentation, and contributes to designs that improve product serviceability and readiness.

Waltham, MA30+ days ago

$60,000–$75,000 Per Year

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.

Waltham, MA30+ days ago

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Your responsibilities will include: Assist customers via email, chat, and phone by answering product, order, and account-related questions, ensuring timely and accurate resolution.

Boston, Massachusetts30+ days ago

Remote

Tellez Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.

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Customer Support Jobs in Massachusetts

Customer Service Representative Hajoca Corporation

Customer Account Manager Jobot

Customer Service Representative Beacon Hill Staffing Group

Product Support Representative Beacon Hill Staffing Group

Customer Service Representative- Andover, MA Nesco Resource

Office & Csr Manager Trust 1 Services

Temporary Support Operations Associate Beacon Hill Staffing Group

Support Operations Associate Beacon Hill Staffing Group

Operations Support Associate Beacon Hill Staffing Group

Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market

Guest/Office Services Specialist Reed Smith US

Desktop Support Technician Ovation Workplace Services Inc

Security Representative Fidelity Investments

Business Development Representative Precision Engineering LLC

Security Guard Fidelity Investments

Retail Key Carrier Coordinator HomeGoods

Key Carrier HomeGoods

Security Officers Fidelity Investments

Full-Time Key Carrier HomeGoods

Bilingual Orthodontic Treatment Coordinator Cortland Dental & Braces - a Benevis company

Territory Sales and Service Representative Ecolab Inc.

Customer Service Company Confidential

SAP Customer Service Representative Company Confidential

Customer Service Representative Company Confidential

Customer Support Specialist Company Confidential

Call Center Representative - Part-time Company Confidential

Call Center Representative Company Confidential

Client Service Representative - remote Company Confidential

Customer Service IT Support Representative Apidel Technologies

Customer Support Representative Travelcareerlaunch

Customer Service and Support Manager 1 ASM Research, An Accenture Federal Services Company

Customer Support Representative (Remote-Contract) The Panther Group

Customer Support Representative I Kelly Services

Customer Service, Sales Support Representative Rodenhiser Home Services Inc

Customer Support Representative - Travel Exciting Travel Now

Customer Support Specialist/Operations Generalist (Temporary Position) Wilson Language Training

Customer Support & Quotes Coordinator Xico Lighting

Payroll Customer Service and Support Specialist Commonwealth Payroll & HR

Customer Service Representative EverSource

Customer Relations Support Prime Time Solutions, Inc.

Senior Customer Support Engineer Schneider Electric USA, Inc

Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods

Customer Service Associate – Remote Support & Coordination Guidedbyljtravel

Customer Support Specialist Pure Hockey

Customer Support Engineer 1 Schneider Electric USA, Inc

Enablement Lead, Customer and Partner Support Xometry

Customer Support Intern Xometry

Travel Customer Support Specialist Tellez Travels

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