NewCustomer Care Agent Peoples National BankCustomer Care AgentMount Vernon, ILDuties and Responsibilities: · Provides exceptional service support for banking services and teller transactions · Resolves customer requests through proficient use of the system tools · Provides an exceptional customer experience during the interaction · Adheres to regulatory scripting and customer protocol, as prescribed · Seeks and captures opportunities to differentiate the customer’s experience by identifying banking suitable for the customer’s current or future needs · Maintains confidentiality and security of customer information according to regulatory and company guidelines and policies Minimum Qualifications: · High School diploma · Minimum of one year experience in a teller/customer service role (in a financial institution) · Previous teller experience preferred Preferred Qualifications: · Excellent customer service skills · Excellent communication (verbal, written and listening) skills · Proficient computer/keyboard skills · Proficient telephone etiquette skills including the ability to speak clearly and concisely with customers and the ability to effectively communicate with people at all levels and from various backgrounds · Acute attention to detail · Effective decision making and problem-solving skill About Company: Peoples National Bank, a local community bank, serving our customers since 1909. Job Description: This position provides customers with a variety of account-related service assistance in a prompt, professional and courteous manner while maintaining the confidentiality of the Bank’s records and customer transactions; completes transactions (of varying complexities) according to established guidelines and adhering to the Bank’s policies and procedures; and is responsible for interactions and teller transactions with customers and prospects through the power of innovative video technology.
NewBranch Customer Service Represnetative - Champaign, IL ACS Auto Club Services, Inc.Branch Customer Service Represnetative - Champaign, ILChampaign, IL$19–$21.50By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
CUSTOMER SERVICE AGENT - IMMEDIATE HIRE Genesis Marketing Inc.CUSTOMER SERVICE AGENT - IMMEDIATE HIREOak Park, IL$40,000–$50,000 / yearThe Customer Service Representative will interface with customers to consistently address their needs in a helpful, friendly and unfailingly professional manner, helping further advance our Energy brokers superb reputation for outstanding service and support. Prior knowledge and experience in customer service account management, sales, and business development, or marketing is preferred, but a relentless drive to succeed is vital.
Manager, Customer Support Intercom IncManager, Customer SupportChicago, IL$109,000–$130,000 / yearThe ideal candidate will have exceptional customer service skills, solid technical experience, an interest in AI and proven experience successfully leading and contributing to a distributed customer support team at a SaaS organization. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey - from service, to sales, to ecommerce.
NewCustomer Support Resolution Specialist - *Training Class - August 10th* Bob's Discount Furniture IncCustomer Support Resolution Specialist - *Training Class - August 10th*ILThe Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment.
Health & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General Consideration Millennium Trust Company, LLCHealth & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General ConsiderationOak Brook, ILRemoteThis position is responsible for partnering closely with accountholders calling our contact center to provide valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), COBRA, and others. The equipment that will be provided are: • Docking station • Headset • Keyboard • Laptop • Monitor • Mouse • Internet speed requirements: • Upload Speed > 20 Mbps • Download Speed > 100 Mbps • Must be able to hardwire an Ethernet cable to the internet modem/router.
Customer Services Support Operator Ampcus IncorporatedCustomer Services Support OperatorBuffalo Grove, ILRemoteAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. Research and resolve customer issues through collaboration with internal teams.
NewCustomer Support Supervisor Pella CorpCustomer Support SupervisorGeneva, IL$66,000–$80,000 / yearPella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa. Specific vision abilities required by this job include close vision, and ability to adjust focus to read written company forms, correspondence, policies, brochures, state/local/federal employment law manuals, and other documents and reading materials as well as the computer.
Customer Support Engineer Supernova TechnologyCustomer Support EngineerChicago, IllinoisTroubleshoot and analyze errors, inconsistencies, and potential bugs, utilizing knowledge of cloud hosting services, logging and monitoring applications, and storage/database layers as required. Your technical expertise, problem-solving abilities, and exceptional communication skills will play a crucial role in delivering world-class support to financial institutions utilizing our platform.
Firearms Customer Support Representative Rock Island Auction CompanyFirearms Customer Support RepresentativeRock Island, IllinoisRock Island Auction Company (RIAC) , the #1 firearms auction house in the world, is searching for full-time Customer Support Representative in Rock Island, Illinois! Engage in active listening and problem solving with customers to answer questions, resolve issues, address concerns, and if necessary, escalate to the next level.
Customer Support Specialist AlbiwareCustomer Support SpecialistChicago, IllinoisRestoration contractors across North America rely on Albi to manage water, fire, and mold mitigation jobs, reconstruction projects, accounting integrations, and field documentation. You will serve as a primary point of contact for inbound customer inquiries, triage and document product issues for our engineering team, and contribute to the ongoing improvement of our customer-facing and internal documentation.
Sr Coordinator, Customer Support KeHE Distributors, LLCSr Coordinator, Customer SupportNaperville, Illinois$26.97–$39.50 / hourFull timePrimary Responsibilities: The Senior Customer Support Coordinator serves as a subject matter expert and lead coordinator within the Customer Support team, responsible for managing complex customer issues, ensuring timely and accurate resolution, and supporting consistent service execution. This role acts as a key liaison between Customer Support and cross functional partners, helping identify process gaps, improve service quality, and drive a positive customer experience.
Customer Support Coordinator Siemens AGCustomer Support CoordinatorRolling Meadows, IL$33,810–$62,790 / yearExperience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Harleysville - Pennsylvania - United States of America Peachtree Corners - Georgia - United States of America Rolling Meadows - Illinois - United States of America Position Title: Customer Support CoordinatorLocations: Peachtree Corners, GA, Harleysville, PA, Rolling Meadows, IL Are you looking for a company that empowers talent? From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Manager, Customer Support Applied Systems, Inc.Manager, Customer SupportChicago, ILRemote$75,000–$105,000 / yearThat's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. You'll oversee escalated support cases with a strong sense of urgency, partner closely with Development to ensure effective resolution, and identify trends to help drive smarter prioritization.
NewAssociate Customer Support Technician Applied SystemsAssociate Customer Support TechnicianChicago, ILRemote$42,000–$52,000 / yearTo keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too.
Customer Support Reps - AI Training - US Prolific Academic LtdCustomer Support Reps - AI Training - USChicago, ILWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Customer Support Representative Culligan InternationalCustomer Support RepresentativeIL$16–$18 / hourCulligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service.
Customer Support Specialist Mahoney Environmental IncCustomer Support SpecialistWoodridge, ILWhat you can expect: This position requires you to sit at a desk 7 to 10 hours a day, taking incoming calls and or managing off phone work. Mahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the collection and recycling of restaurant cooking waste materials.
Customer Support Coordinator Johnson Controls International PlcCustomer Support CoordinatorEast Peoria, IL$25–$37 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the Service and Technical Team Leaders.
Customer Support Center Representative I, II Old Second Bancorp IncCustomer Support Center Representative I, IILombard, IL$19.50–$25 / hourHandle customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders, work with various ATM transactional software, provide Online Banking support, and other miscellaneous requests. The Customer Support Center Representative/Senior Customer Support Center Representative is responsible for meeting sales and service goals by handling incoming customer calls, emails, web chats, and/or web cases, and resolving issues relating to new or existing accounts in a high-volume call center environment.
Sr Coordinator, Customer Support KeHE Distributors LLCSr Coordinator, Customer SupportNaperville, IL$26.97–$39.50 / hourThe Senior Customer Support Coordinator serves as a subject matter expert and lead coordinator within the Customer Support team, responsible for managing complex customer issues, ensuring timely and accurate resolution, and supporting consistent service execution. This role acts as a key liaison between Customer Support and cross functional partners, helping identify process gaps, improve service quality, and drive a positive customer experience.
Sage Intacct Customer Support Associate Baker Tilly Advisory Group, LPSage Intacct Customer Support AssociateSpringfield, IllinoisRemoteBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Sage Intacct Customer Support Senior Associate Baker Tilly Advisory Group, LPSage Intacct Customer Support Senior AssociateSpringfield, IllinoisRemoteBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Inside Support Specialist / CSR - Manufacturing Johnson Service GroupInside Support Specialist / CSR - ManufacturingDowners Grove, IL$23–$26 / hourSkills:Management of assigned key accounts and/or market segment activity including order, quotation, conflict resolution, order entry, assisting in contract and account program administration, coordinating Production Readiness reviews. JSG is partnering with a leading supplier in the Aerospace industry and seeking customer Service Representative/ Inside Support Specialist with Salesforce experience in a Manufacturing setting.
Customer Support Manager CasechekCustomer Support ManagerChicago, ILThis is a hands-on leadership role where you will manage a small team of Customer Support Technicians while establishing the processes, KPIs, and operational rigor needed to deliver a best-in-class customer experience. Work-from-Home Flexibility – Enjoy the freedom to work where you're most productive with a supportive hybrid (Chicago) or remote setup (National).
Customer Support Specialist Xylem IncCustomer Support SpecialistMokena, IL$24–$27 / hourOur products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. WHAT WE CAN OFFER YOU: Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including: Generous PTO package and paid holidays.
Customer Appointment Specialist (Sales Support) Sam Leman MazdaCustomer Appointment Specialist (Sales Support)Bloomington, IllinoisIf you enjoy talking with people, staying organized, and working in a fast-paced environment where your effort directly impacts your earnings, we'd love to meet you. At Mazda of Bloomington, we're committed to delivering an exceptional customer experience while providing our employees with the training, support, and opportunities they need to succeed.
Customer Support Representative Culligan 42ILCustomer Support RepresentativeCoal City, IllinoisCulligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service.
NewCustomer Support Specialist - Automotive/EV LabelmasterCustomer Support Specialist - Automotive/EVChicago, ILFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. I affirm that the information I have provided in seeking employment with ALC (including this application form and any accompanying documents such as my resume) is correct and that any false or misleading information, including omissions may result in my not being hired or, if already hired, in my dismissal.
NewCustomer Support Representative FriendHealthCustomer Support RepresentativeChicago, ILThis role requires professionalism, attention to detail, and a strong commitment to delivering high-quality service to patients in a fast-paced healthcare setting. The Customer Support Representative (CSR) is responsible for answering incoming calls from patients and assisting with appointment scheduling at Friend Health- HRDI.
Customer Support Representative II – National Accounts Shorr PackagingCustomer Support Representative II – National AccountsAurora, GeorgiaThe Customer Support Representative II – National Accounts is critical to Shorr’s success as they are the frontline resource for our customers and can greatly impact the customer experience, retention, and loyalty. Passion for being a Shorr Select brand ambassador and delivering an excellent customer experience or demonstrated ability having done so in another B2B customer support environment.
NewBanking Operations Specialist | Customer Support & Transactions 001 The Northern Trust CompanyBanking Operations Specialist | Customer Support & TransactionsChicago, IL001 The Northern Trust Company in Chicago, Illinois is looking for a Client Service Representative to manage inbound and outbound calls, ensuring quality service to clients and partners. The ideal candidate should have excellent communication skills, the ability to multi-task, and a college degree or relevant experience in a customer support role.
Customer Support Specialist Mahoney Environmental SolutionsCustomer Support SpecialistWoodridge, IllinoisMahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the collection and recycling of restaurant cooking waste materials. This position requires you to sit at a desk 7 to 10 hours a day, taking incoming calls and or managing off phone work.
Customer Support Specialist AlbiCustomer Support SpecialistChicago, IL$60,000–$65,000Restoration contractors across North America rely on Albi to manage water, fire, and mold mitigation jobs, reconstruction projects, accounting integrations, and field documentation. You will serve as a primary point of contact for inbound customer inquiries, triage and document product issues for our engineering team, and contribute to the ongoing improvement of our customer-facing and internal documentation.
Customer Support Specialist PerkSpotCustomer Support SpecialistChicago, ILFull timeYou’ll become an expert in PerkSpot’s tools and website, while constantly interacting with PerkSpot customers and internal teams to ensure that we are offering the best possible support to our client partners and their employees. Every dollar saved is a step closer to the life you envision—one that’s rich in memories, secure in planning, and full of everyday wins that bring joy and fulfillment.
CUSTOMER SERVICE SUPPORT REPRESENTATIVE Smalley Steel Ring CoCUSTOMER SERVICE SUPPORT REPRESENTATIVELake Zurich, IL$42,000–$45,000 / yearThe CSS team members are responsible for managing the general department shared email inbox with the appropriate urgency, etiquettes, and follow through necessary to appropriately address all received emails and/or make sure items are forwarded to the right recipients. The CSS will ensure the efficient and smooth flow of incoming purchase orders as received from customers via email, portals, EDI, fax, and mail directly to CSRs for processing or into delegation bins.
Customer Technical Support Specialist The Joint CommissionCustomer Technical Support SpecialistOakbrook Terrace, ILProvide end-to-end technical support across JCR platforms, including ticket creation, technical troubleshooting, issue resolution, providing appropriate documentation on the resolution and ticket status, using Salesforce case management. As part of the JCR customer technical support team, this position is designed to provide application technical support for Health Care Organization facing applications, while delivering high-quality customer experience, driving overall client satisfaction.
Customer Support Engineer Fictiv IncCustomer Support EngineerSchaumburg, IL$65,000–$80,000 / yearFictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictivs four global manufacturing centers in India, Mexico, China, and the U.S. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain riskensuring they can move from prototype to full-scale manufacturing with speed and confidence. Customer Support: Provide technical design support and education both internally and externally on products including materials, fits, tolerances, lifespans, engineering calculations, sizing, CAD models, website, and functions via phone, email, and chat.
Principal GenAI Product Manager - Dealer and Customer Support Caterpillar IncPrincipal GenAI Product Manager - Dealer and Customer SupportChicago, ILDealer and Customer Support • Champion user-centric design for dealer and customer-facing solutions, enabling shopping, search and repair options • Support CM/FM teams through AI-driven guidance for equipment and aftermarket equipment selection. This role focuses on delivering intelligent, predictive, and context-aware solutions that streamline fleet operations, improve maintenance outcomes, and elevate dealer and customer engagement through advanced generative AI applications.
WFH CSR Support – Training Provided AO Globe LifeWFH CSR Support – Training ProvidedChicago, ILRemoteFull timeFor more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States. AO Globe Life is expanding its remote team and seeking professionals who are comfortable guiding conversations, building client relationships, and contributing to a collaborative, growth-focused environment.
NewCustomer Support Representative Friend Family Health CenterCustomer Support RepresentativeChicago, ILThis role requires professionalism, attention to detail, and a strong commitment to delivering high-quality service to patients in a fast-paced healthcare setting. The Customer Support Representative (CSR) is responsible for answering incoming calls from patients and assisting with appointment scheduling at Friend Health- HRDI.
NewCustomer Support Specialist UlineCustomer Support SpecialistGurnee, IL$27–$32 / hourUline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.
NewCustomer Care Consultant Portal Support (Hybrid) Motorola Solutions IncCustomer Care Consultant Portal Support (Hybrid)Schaumburg, IL$40,000–$43,000 / yearTroubleshoot and resolve customer system and access issues through multiple channels including phone support, active chat support, and Salesforce Case Management. Our team supports the safety and security ecosystem by ensuring our tools, platforms, and customer channels remain seamless and highly accessible.
Customer Support Specialist I Nielsen Holdings LtdCustomer Support Specialist IChicago, ILThis role involves analyzing technical and data-related inquiries received through the ticketing system to provide direct solutions or collaborating with global product and technology teams to deliver accurate resolutions to clients. Issue Management & Escalation: Identify complex technical problems or data discrepancies and escalate them to internal Product & Operations teams or the global technical support team, while tracking the progress.
Support Advocate (Customer Care) Lyric NationalSupport Advocate (Customer Care)Lincolnwood, ILFull timeBorn from a uniquecoalition of insurance experts, medical service providers, and facility owners, we provide skilled nursing and long-term care facilities with a single-source concierge platform for in-facility healthcare services. Sales & Growth Support: Proactively identify upsell and cross-sell opportunities during service interactions, supporting revenue growth goals while delivering outstanding care experiences.
Customer Support Specialist - Quincy, IL Archer Daniels Midland CoCustomer Support Specialist - Quincy, ILQuincy, IL$35,900–$67,500 / yearWe are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow.
Senior Customer Support Representative Airco Service CompanySenior Customer Support RepresentativeTroy, IL$24–$28 / hourAirco, a leading residential & commercial HVAC/Mechanicals contractor in Troy, Illinois, is seeking an experienced Senior Customer Service Representative / Lead Dispatcher to oversee daily service scheduling and support the performance of our CSR team. You will play a leadership role within the service department, managing complex scheduling logistics, handling escalated customer issues, and ensuring technician productivity aligns with company performance goals.
Customer Support Representative Airco Service CompanyCustomer Support RepresentativeTroy, IL$20–$23 / hourAirco, a leading residential & commercial HVAC/Mechanicals contractor in Troy, Illinois, is seeking a skilled Customer Service Representative (CSR) with 2–4 years of experience to support our service operations team. You’ll serve as the first point of contact for customers, coordinating service calls, scheduling technicians, and ensuring an exceptional customer experience from initial call to job completion.
Customer Support Specialist Mahoney Environmental Solutions, LLCCustomer Support SpecialistWoodridge, ILFull timeMahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the collection and recycling of restaurant cooking waste materials. This position requires you to sit at a desk 7 to 10 hours a day, taking incoming calls and or managing off phone work.
Customer Support Account Manager World Insurance Associates.Customer Support Account ManagerNorth Barrington, IllinoisThe Account Manager will be responsible for collecting, organizing, and analyzing client data as well as other administrative and support functions such as scheduling client appointments, greeting clients, answering incoming calls, receiving and processing investment checks, scanning and maintaining client information in CRM and completing applications and forms. 1 As of 12/31/2024, the World Investment Advisors network of advisors and firms collectively provides support to over $72.7 billion in assets across a variety of channels including investment management and retirement plan consulting services.