Financial Customer Associate - Merrimack, NH Fidelity InvestmentsFinancial Customer Associate - Merrimack, NHMerrimack, NHFull timeIn this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Covington site.
Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Customer Service Rep - M PLS Staffing SolutionsCustomer Service Rep - MBeverly, MA$52,000–$60,000 / yearFull timeThis role is critical in maintaining strong relationships with our clients, ensuring timely and accurate communication, and supporting the delivery of high-performance solutions in a fast-paced, regulated environment. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at a leading manufacturing company specializing in products and solutions for the industries we serve.
NewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPeabody, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Newcustomer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Expierience Coordinator TJ MaxxCustomer Expierience CoordinatorWoburn, MA$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Retail Customer Service Associate FedExRetail Customer Service AssociatePeabody, Massachusetts$20.75–$24.37 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Customer Growth Account Executive, Commercial KlaviyoCustomer Growth Account Executive, CommercialBoston, MAThe Commercial AE CG partners closely with Customer Success and Renewals to drive customer cross‑sell and upsell across a broad base of SMB and entrepreneur segment customers, educating customers on Klaviyo’s portfolio and guiding them to maximize value, revenue impact, and long‑term relationships. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Senior Software Engineer - Customer Agent KlaviyoSenior Software Engineer - Customer AgentBoston, MA$148,000–$222,000 / yearIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. The Customer Agent team is building one of Klaviyo’s most ambitious and strategic product areas: an extensible AI platform that enables brands to deliver personalized, autonomous customer experiences across channels like chat, email, SMS, and beyond.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistShrewsbury, MA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewTransit Customer Support Specialist - Multichannel & Problem Solver Dutech SystemsTransit Customer Support Specialist - Multichannel & Problem SolverBoston, MAThis role focuses on supporting transit customers with a variety of fare-related inquiries through various channels including phone, email, and chat. The ideal candidate must have at least 3 years of experience in a busy customer service environment, possess strong communication and problem-solving skills, and be able to work flexible hours.
Customer Support Specialist JazzHR Product TeamCustomer Support SpecialistBoston, MassachusettsTrack interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
Representative - Customer Service (Sales Support) WESCORepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative – Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.
Customer Support Representative IAPPCustomer Support RepresentativePortsmouth, New HampshireThe Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as initiating membership renewal and/or inquiry follow-up calls or correspondence to customers and members as needed. Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP membership levels, membership benefits, products, events, and professional certifications.
NewCustomer Support Representative ZOLL MedicalCustomer Support RepresentativeChelmsford, MassachusettsRemoteThe Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Provide Customers with detailed, accurate information on status of purchase orders, sales orders, returns, credits, shipping information and navigation through ZOLL web store.
Team Lead, Payment Experience, Americas (Customer Support) FlywireTeam Lead, Payment Experience, Americas (Customer Support)Boston, MAA Payment Experience Team Lead should support the Client & Payment Experience Managers in leading the regional Payment Experience Team, providing feedback on team training needs, regional teammates development plans, payer experience improvements plus anything else that would ultimately help our payers through a 'frictionless' experience. Work with the CPE Managers to design the regional Payment Experience team directions following the Global CPE direction and the company direction, proactively make plan to optimise our process, drive efficiency and scaling of manual work using data analysis.
Customer Support Representative Synchrony FinancialCustomer Support RepresentativeBoston, MAQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
Representative - Customer Service (Sales Support) WESCO International IncRepresentative - Customer Service (Sales Support)Woburn, MAAs a Representative - Customer Service (Sales Support), you will support customer and internal inquiries through a mix of email, system-based, and cross-functional communication, with a strong emphasis on data analysis and operational problem-solving. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
Office Administrative and Customer Support - Supply Center Specialist MindlanceOffice Administrative and Customer Support - Supply Center SpecialistCambridge, MAThe Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.
Customer Support Associate Polycor Inc.Customer Support AssociateNHThey provide sound advice on the selection, site preparation, and use of natural stone products, while identifying opportunities to recommend products or services that meet customers needs. Ideal Candidate Profile: The ideal candidate is passionate about customer service, with excellent communication skills and a strong ability to educate customers.
Customer Support Reps - AI Training - Boston, US Prolific Academic LtdCustomer Support Reps - AI Training - Boston, USBoston, MAWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Customer Support Specialist Metro MedicalCustomer Support SpecialistChelmsford, MAPart timeYou'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients.
NewCustomer Support & Billing Operations Specialist ASM Research, An Accenture Federal Services CompanyCustomer Support & Billing Operations SpecialistBoston, MAThe Customer Support & Billing Operations Specialist plays a key role in supporting daily operational workflows by managing billing related email requests, performing database research, assisting with environment testing, and providing customer support. Compensation RangesCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract‑specific affordability, government clearance and investigation level, and years of experience.
Customer Support & Quotes Coordinator Xico LightingCustomer Support & Quotes CoordinatorWoburn, MassachusettsRole Overview Xico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.
Customer Support Specialist Promoboxx, Inc.Customer Support SpecialistBoston, MARemoteYou'll become an expert in the Promoboxx platform, support retailers and brand customers, conduct 1:1 trainings, help maintain customer data, and assist our Customer Success Managers with projects and reporting. Promoboxx is a retail marketing platform powered by brands, helping leading companies support their local retailers with online marketing.
Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s SquadSaugus, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.
Customer Support Specialist Firstlight Fiber IncCustomer Support SpecialistNHAbout FirstLight: FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services.
Customer Support Representative - Full-time Greater Lawrence Family Health CenterCustomer Support Representative - Full-timeMethuen, MAEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
Customer Support Representative (Part Time) Greater Lawrence Family Health CenterCustomer Support Representative (Part Time)Methuen, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
Customer Support Specialist PromoboxxCustomer Support SpecialistBoston, MARemoteFull timeYou’ll become an expert in the Promoboxx platform, support retailers and brand customers, conduct 1:1 trainings, help maintain customer data, and assist our Customer Success Managers with projects and reporting. Promoboxx is a retail marketing platform powered by brands, helping leading companies support their local retailers with online marketing.
NewCustomer Support & Social Engagement Specialist 143 Studios LLCCustomer Support & Social Engagement SpecialistBoston, MAThe goal is to create a more consistent audience experience across customer support, podcast, social and community channels - while helping the team identify recurring themes, surface meaningful stories and close the feedback loop between our audience and the broader organization. You will help create the structure around how inbound messages are categorized, routed, tracked, reported and turned into useful insights for the Community team, leadership, and cross-functional teams.
Customer Support Associate Polycor BoardCustomer Support AssociateAmherst, New HampshireThey provide sound advice on the selection, site preparation, and use of natural stone products, while identifying opportunities to recommend products or services that meet customers' needs. Its world-class reputation comes from a great legacy of stone work on historical landmarks and institutional, commercial and residential projects.
Customer Service & Retail Sales Floor Support - Newbury Rack NordstromCustomer Service & Retail Sales Floor Support - Newbury RackBoston, MassachusettsAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Service & Sales Floor Support - Newbury Rack Nordstrom IncCustomer Service & Sales Floor Support - Newbury RackBoston, MA$18.15–$18.85 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market IncCustomer Service Associate Team Leader (Front End Support Assistant Manager)Newton, MA$20.05–$35 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Administrative Assistant – Field Operations and Customer Support Sea MachinesAdministrative Assistant – Field Operations and Customer SupportBoston, MassachusettsThis role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement Support Support special projects, process improvements, and system implementations related to field services operations and customer success.
TSD Customer Experience Analyst Support The Reynolds and Reynolds CompanyTSD Customer Experience Analyst SupportNorth Andover, MAThe Customer Service Specialist requires the ability to act as a mentor within the support team, sharing skills and knowledge with the department members to meet departmental goals, while handling mid to high volume calls and email support. As a Customer Service Specialist, you will be responsible for providing excellent customer service to our clients in all interactions supporting our software as a service (SaaS) product.
Remote Customer Support Associate Traveling with MchailaRemote Customer Support AssociateBoston, MassachusettsRemoteThis fully remote role is ideal for someone who enjoys helping people, solving problems, and maintaining clear communication while managing multiple tasks. Strong communication skills, organization, and the ability to follow structured processes will help ensure clients receive reliable and consistent support.
Customer Account Support Specialist Amphenol Printed CircuitsCustomer Account Support SpecialistNashua, NHA Customer Account Support Specialist will collaborate closely with internal teams, support customer critical needs, interfacing and building relations with external customers, and providing support to the Program Management team. The Customer Account Support Specialist oversees and supports external customer accounts by fostering strong customer connections and advocating for internal processes ensuring customer success and satisfaction.
Payment Experience Associate, Spanish/Portuguese (Customer Support) FlywirePayment Experience Associate, Spanish/Portuguese (Customer Support)Boston, MA$40,000–$52,000 / yearDemonstrates strong written and verbal communication skills, confidently engaging with customers across all contact channels (including phone, chat, email, WeChat, WhatsApp, etc.) and accurately documenting customer interactions and follow-up actions. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire''s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer's problems.
Customer Support Manager Motorola Solutions IncCustomer Support ManagerMA$85,000–$99,000 / yearBachelors degree OR 3+ years of experience in one of the following: Lifecycle Services, Account Management, Management, Customer Service, Sales, Systems Implementation, Integration, LMR Sales, LMR Engineering, Customer Support, Customer Account Management, Project Management, Public Safety, Military or Technical Services Sales. Manage the relations with external partners responsible for delivering service products to customers, is responsible for contract renewals, proposals, accurate forecasting, development of statements of work, and meeting P&L and receivables goals, overseeing contract P&L performance including meeting service billing and cost performance goals.
Senior Customer Technical Support Representative AxonSenior Customer Technical Support RepresentativeBoston, MA$26.26–$42.02 / hourTroubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.
Senior Manager of Customer Support Suno, Inc.Senior Manager of Customer SupportBoston, MAWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Senior Manager of Customer Support SunoSenior Manager of Customer SupportBoston, MassachusettsWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Customer Support Specialist I Eastern Bankshares IncCustomer Support Specialist IWakefield, MAPersons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Responsibilities: Customer Support Specialist I Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.
NewCustomer Support & Social Engagement Specialist 143 StudiosCustomer Support & Social Engagement SpecialistBoston, MassachusettsThe goal is to create a more consistent audience experience across customer support, podcast, social and community channels - while helping the team identify recurring themes, surface meaningful stories and close the feedback loop between our audience and the broader organization. You will help create the structure around how inbound messages are categorized, routed, tracked, reported and turned into useful insights for the Community team, leadership, and cross-functional teams.
Customer Support Specialist I- Part-time Eastern Bankshares IncCustomer Support Specialist I- Part-timeWakefield, MAPersons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Responsibilities: Customer Support Specialist I: Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.
Customer Support Specialist I - 29 hours Eastern Bankshares IncCustomer Support Specialist I - 29 hoursWakefield, MAPersons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times). Responsibilities: Customer Support Specialist I: Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts and services.
Customer Support Associate Zinier IncCustomer Support AssociateBoston, MARemoteYoull work cross-functionally with Engineering, Product, Professional Services, and Customer Success teams to investigate issues, drive resolutions, and improve the overall customer experience. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.
Enablement Lead, Customer and Partner Support XometryEnablement Lead, Customer and Partner SupportWaltham, MA$60,000–$75,000 / yearXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.