Wakefield Thermal Solutions, Inc.Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Xico LightingCustomer Support & Quotes Coordinator Xico LightingCustomer Support & Quotes CoordinatorWoburn, MassachusettsRole OverviewXico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. From our breakthrough circadian technologies to our architectural-grade linear systems, everything we build is designed with intention — to bring elegance, simplicity, and performance to modern spaces.
Sprout Labs, IncFractional Operations & Customer Support Lead Sprout Labs, IncFractional Operations & Customer Support LeadBoston, MAWe’re particularly excited to hear from people who have supported early-stage teams, know what it means to build while the plane is flying, and want their work to connect to something that genuinely helps kids. This role is the connective tissue between our customers and our internal tools: you’ll field support inquiries, build scalable workflows, and make sure nothing falls through the cracks.
SunSourceCustomer Support Specialist - Industrial Supply SunSourceCustomer Support Specialist - Industrial SupplyNorthborough, MAEssential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and pneumatic issues • Coordinate with service technicians • Assist with electronic board scheduling, work order entry and billing processes. Coordinates receipts and assigns appropriate accounting codes with the credit card statements • Maintains customer orders in ERP as necessary for additional requirements on original work order • Perform other similar or related duties as required or requested.
Xometry IncEnablement Lead, Customer and Partner Support Xometry IncEnablement Lead, Customer and Partner SupportWaltham, MA$60,000–$75,000 / yearXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.
Amphenol Printed CircuitsNewCustomer Account Support Specialist Amphenol Printed CircuitsCustomer Account Support SpecialistNashua, New HampshireA Customer Account Support Specialist will collaborate closely with internal teams, support customer critical needs, interfacing and building relations with external customers, and providing support to the Program Management team. The Customer Account Support Specialist oversees and supports external customer accounts by fostering strong customer connections and advocating for internal processes ensuring customer success and satisfaction.
MindlanceOffice Administrative and Customer Support - Supply Center Specialist MindlanceOffice Administrative and Customer Support - Supply Center SpecialistCambridge, MAThe Supply Center Specialist is responsible for ongoing inventory management, product optimization, merchandising and customer experience to ensure Supply goals are met, including: • Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly. Serving as the primary point of contact for Thermo Fisher’s on-site Customer Supply Center, you will ensure customers have immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.
TravelcareerlaunchCustomer Support Representative TravelcareerlaunchCustomer Support RepresentativeCambridge, MARemoteThis role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.
Sea MachinesAdministrative Assistant – Field Operations and Customer Support Sea MachinesAdministrative Assistant – Field Operations and Customer SupportBoston, MAFull timeThis role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments. Project & Continuous Improvement SupportSupport special projects, process improvements, and system implementations related to field services operations and customer success.
The Heico CompaniesNewCustomer Support Specialist The Heico CompaniesCustomer Support SpecialistNashua, NHAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Tellez TravelsTravel Customer Support Specialist Tellez TravelsTravel Customer Support SpecialistBoston, MassachusettsRemoteTellez Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.
Commonwealth Payroll & HRPayroll Customer Service and Support Specialist Commonwealth Payroll & HRPayroll Customer Service and Support SpecialistMarblehead, MAJoin our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll, tax, and HR technology needs. In this role, you'll work directly with clients to resolve payroll inquiries, build onboarding and benefits tools in the isolved platform, and train users on best practices.
MatrixSpaceSoftware Operations Specialist – Field Customer Support MatrixSpaceSoftware Operations Specialist – Field Customer SupportBurlington, MARemote$80,000–$95,000 / yearRequired Skills and Experience: Candidates must be legally authorized to work in the United States without employer sponsorship and may be required to obtain and maintain a U.S. government security clearance in the future. We’re looking for a Software Operations Specialist to support the deployment, operation, and success of our AI-driven edge and cloud-based platforms in real-world environments.
XometryCustomer Support Intern XometryCustomer Support InternWaltham, MAXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Your responsibilities will include: Assist customers via email, chat, and phone by answering product, order, and account-related questions, ensuring timely and accurate resolution.
NR Consulting LLCCustomer Service IT Support Representative NR Consulting LLCCustomer Service IT Support RepresentativeBoston, MAIn conjunction with other Tier 1 user support team members: Follow up with these support requests (over Service Now ticket updates or direct outgoing phone call) to understand extent of support request and to gather any additional information needed for issue resolution . In conjunction with Learning Management System (LMS) team: When appropriate merge accounts in the new LMS such that the account with the user s pre-provisioned data can be associated with their MyMassGov SSO account.
XometryEnablement Lead, Customer and Partner Support XometryEnablement Lead, Customer and Partner SupportWaltham, MA$60,000–$75,000 / yearXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.
ZinierCustomer Support Associate ZinierCustomer Support AssociateBoston, MARemoteYou'll work cross-functionally with Engineering, Product, Professional Services, and Customer Success teams to investigate issues, drive resolutions, and improve the overall customer experience. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.
GuidedbyljtravelCustomer Service Associate – Remote Support & Coordination GuidedbyljtravelCustomer Service Associate – Remote Support & CoordinationDerry, New HampshireRemoteWe are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process.
CselitegetawaysNewRemote Customer Service Representative CselitegetawaysRemote Customer Service RepresentativeCambridge, MassachusettsRemoteYour responsibilities include handling support tickets, troubleshooting client concerns, offering solutions, and maintaining professional communication with clients across various channels. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience.