NewPart Time Customer Service Coordinator TJ MaxxPart Time Customer Service CoordinatorOceanside, NY$18–$18.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewIT Asset management & Support Ovation Workplace ServicesIT Asset management & SupportPiscataway, NJ$35,000–$47,840 / yearFull timeLead daily stock management and warehouse operations for IT assets including laptops, desktops, monitors, peripherals, printers, handheld devices, and mobile equipment. The ideal candidate will possess strong leadership skills, experience managing IT asset lifecycle operations, and a solid understanding of inventory control, logistics coordination, and end-user computing environments.
NewRetail Customer Service Associate FedExRetail Customer Service AssociateUnion, New Jersey$19.70–$26.60 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
NewOff Premise Wine & Spirits Sales Representative - Blueprint Brands - Brooklyn, NY Union Beer DistributorsOff Premise Wine & Spirits Sales Representative - Blueprint Brands - Brooklyn, NYBrooklyn, NY$55,000–$60,700Blueprint Brands are currently looking for an Off-Premise Sales Rep to sell, promote and grow our ever-expanding portfolio in the world's most fast-paced, competitive, and demanding market – NYC. Work alongside beer team to field and follow up on leads, consult on beverage programs, and be available to for supplemental tasting appointments and product information.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistEgg Harbor Twp, NJ$23.52–$27.93 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. Equipment Rental Specialist is an experienced inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
NewTravel Claims Specialist White-Glove Customer Support One80 IntermediariesTravel Claims Specialist White-Glove Customer SupportNew York, NY$16.85–$21.65 / hourOne80 Intermediaries seeks a Travel Claims & Customer Service Representative to serve as the first point of contact for claims. You should possess strong interpersonal skills and the ability to handle issues effectively.
NewAutomation Tech Support Specialist | Customer Experience Springs Window FashionsAutomation Tech Support Specialist | Customer ExperienceNew York, NY$18.50–$20.50 / hourThe ideal candidate will possess both technical expertise and strong communication skills, ensuring a Best Experience for all customers. In this role, you will provide exceptional technical support to customers, resolve issues, and collaborate with a dedicated team.
NewAutomation Tech Support & Customer Care Specialist Springs Window Fashions and Affiliated CompaniesAutomation Tech Support & Customer Care SpecialistNew York, NY$18.50–$20.50 / hourYou will provide technical support to customers, resolve issues creatively, and maintain trust through effective communication. Springs Window Fashions and Affiliated Companies is seeking a Technical Support Customer Service Representative.
Customer Support & B2B Client Relations Representative | Brooklyn, NY (Hybrid) · $65,000–$95,000 - 2041 BhiredCustomer Support & B2B Client Relations Representative | Brooklyn, NY (Hybrid) · $65,000–$95,000 - 2041Brooklyn, New YorkThis role sits at the intersection of service and strategy — you'll be the voice of the brand for individual customers and the trusted point of contact for B2B partners, ensuring every interaction reflects professionalism, care, and long-term thinking. About the Role A growing consumer brand is looking for a polished, relationship-driven Customer Support & B2B Client Relations Representative to manage both customer support and wholesale partner relationships.
Customer Support Representative-II LanceSoft IncCustomer Support Representative-IINew York, NY$1–$24 / hourYou will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within Client. Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
WFH Customer Support Agent (Entry Level) Globe Life AIL - Lisa RusselWFH Customer Support Agent (Entry Level)Lakewood, NJRemoteFull timeOur team thrives in a supportive, growth-focused environment where your work directly impacts families—while you build a flexible, long-term career. We’re seeking friendly, service-driven individuals to join our growing remote team and support our valued clients.
Event Registration & Customer Support Associate TED Conferences LLCEvent Registration & Customer Support AssociateNew York, NY$30–$35 / hourAs the Event Registration & Customer Support Associate, you'll be a key member of TED's Events department, guiding attendees through the registration process, providing white-glove customer service and ensuring a seamless experience leading up to and during conferences and events. Coordinate all aspects of the attendee experience from pre-planning to onsite execution in collaboration with leadership, including invitation timelines, invite and RSVP list management, and on-site attendee check-in.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementNJ$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Customer Support Reps - AI Training - US Prolific Academic LtdCustomer Support Reps - AI Training - USNew York, NYWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.
Bid Manager, Customer Support BEUMER Group GmbH & Co KGBid Manager, Customer SupportSomerset, NJ$115,000–$125,000 / yearChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling.
NewTechnical Customer Support Specialist Flexible Time Off CurbWasteTechnical Customer Support Specialist Flexible Time OffNew York, NY$65,000–$70,000 / yearThese are the skills we look for in this role:Critical thinking skills with experience in troubleshooting software issues are a plusExceptional time management skills; proven ability to manage multiple tasks while maintaining accuracy and meeting deadlinesStrong attention to detailExceptional customer relationship skills and a clear view on what constitutes excellent customer serviceAbility to communicate clearly and effectively with Customers1-2 years in a technical support role (ideally in a SaaS company)Familiarity with SaaS business models is a plusExperience using a support ticketing system (Intercom, Jira, etc) is a plus; experience with Intercom Fin or similar AI-powered support tools is a bonusComfort with AI tools and a willingness to integrate them into daily workflows to enhance productivitySome technical skills (Excel, SQL, database management, Python, etc.) are a plusBenefitsBenefits:This is not just a job. This may include outbound contact with clients for additional information and resolution via chat, phone, and emailProviding clear and detailed information to clients on product feature functionality, both written and verbalDocumenting support processes and issue resolutionsWorking closely with the Sales and Product teams to provide product knowledge, configuration assistance, and first-level technical support to CurbWaste and CurbPOS customersBeing the go-to resource for any questions regarding CurbWaste and CurbPOS products for internal and external stakeholdersCommunicating client perspective to Product and Development teams for feature improvements/fixesLeveraging AI tools and automation to improve support efficiency and response qualityRequirementsWhat you will need:The most important things we look for are passion, grit, and hunger.
Customer Support and Field Technician XylemCustomer Support and Field TechnicianMiddletown, New JerseyMust have two (2) years of experience with/in: (i) educating customers about HYPACK software package; (ii) Industry or government experience in hydrographic surveying; (iii) Providing technical support to HYPACK software customers and end users; (iv) operating and troubleshooting equipment and sensors used by customers; (v) developing HYPACK user manual and video tutorials; (vi) testing and integrating with hydrographic and dredging equipment; and managing user support requests using Kayako, software bugs and order workflows using Jira, proposing new development ideas using Aha, and communicating with the developers Confluence. Duties also include: (i) troubleshooting and resolving customer support inquiries; (ii) documenting customer cases, product complaints, and software issues; (iii) authoring knowledge articles to be shared with the customer base through newsletter or other clients’ social media; (iv) providing after-hours support to assist with customer inquiries.
Key Account Manager, Customer Support BEUMER Group GmbH & Co KGKey Account Manager, Customer SupportSomerset, NJ$135,000–$145,000 / yearChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. Successful experience in inspiriting, motivating, and leading People; developing and leading high-functioning teams; strategic and operational planning and budgeting; defining, setting targets for, analyzing, and applying performance metrics to drive qualitative and quantitative improvements; short- and long-term workforce planning and talent development and retention; strategic workflow evaluation, design, and optimization; change design and change management.
Customer Experience Support Specialist (temp to perm) TodayTix, Inc.Customer Experience Support Specialist (temp to perm)New York, NYAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.
Remote Customer Support Advisor | Entry Level Aisles & AbroadRemote Customer Support Advisor | Entry LevelNew York, New YorkRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This is a fully remote, entry-level friendly position ideal for individuals who are organized, proactive, and comfortable working in a structured, service-focused environment.
Customer Support BiltCustomer SupportNew York, New YorkWe will provide comprehensive training to ensure you are thoroughly knowledgeable about our product, enabling you to offer our members exceptional support and resolve their initial inquiries with care. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
Customer Support Operations Manager Kaizen LabsCustomer Support Operations ManagerNew York, New YorkYou'll own the whole operational picture: the escalation paths, the workflows, the support metrics, the onboarding playbooks, and the training that keeps the team sharp, along with the tooling that powers it (including our Intercom and Fin AI stack). 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.
Electrical Project Engineer, Customer Support BEUMER Group GmbH & Co KGElectrical Project Engineer, Customer SupportSomerset, NJ$112,000–$122,000 / yearChoose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village. BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling.
NewRemote AI Audio Trainer for Customer Support Benchmarking Meridial Marketplace, by InvisibleRemote AI Audio Trainer for Customer Support BenchmarkingNew York, NYRemote$11–$30.65 / hourMeridial Marketplace, by Invisible, is looking for an Audio Specialist – AI Trainer to create realistic customer support evaluation scenarios and assess advanced conversational audio models. Responsibilities include developing datasets, evaluating model performance, and ensuring evaluations reflect customer expectations.
Manager, Customer Support & Experience Regal Voice, IncManager, Customer Support & ExperienceNew York, NY$112,000–$130,000 / yearRESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency • Maintain a deep understanding of Regal's product, customer use cases, and technical architecture to better support B2B customers • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the team. We're moving fast, and the numbers speak for themselves: • Partnered with enterprise brands like Google, AAA, Ro, Coursera • Raised $82M (top tier investors including Emergence & Homebrew) • Completed 250MM+ calls • Driven $7B revenue for customers • Scaled to $## ARR • Built amazing NYC (NoMad) in office culture.
Manager, Customer Payments Support JustworksManager, Customer Payments SupportNew York, NY$109,000–$136,000 / yearAs an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Payments Specialists as they expertly handle a high volume of customer payments inquiries across multiple channels. At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
Retail & Customer Support Specialist - Tue to Sat - Brooklyn NY Upway France SASRetail & Customer Support Specialist - Tue to Sat - Brooklyn NYBrooklyn, NY$50,000–$53,500 / yearEngage with potential customers through multiple channels: email, chat, phone, and in-person visits; to provide personalized support and expert guidance on our e-bike products. We are now hiring a Customer Support Specialist (Bike Expert, previous experience with e-bikes preferred, but expert knowledge of analog bikes is also welcome) to join our Brooklyn, NY team.
Customer Support Engineer Ocean Power Technologies IncCustomer Support EngineerNJ$105,000–$110,000 / yearAbout us: Ocean Power Technologies, Inc. (OPT) provides intelligent maritime solutions and services that enable safer, cleaner, and more productive ocean operations for the defense and security, oil and gas, science and research, and offshore wind markets, including Merrows, which provides AI-capable seamless integration of Maritime Domain Awareness Systems across platforms. Position Summary: We are seeking a proactive and detail-oriented Customer Support Engineer to manage key client relationships in a high-compliance engineering and manufacturing environment, specifically serving U.S. government and defense contracts.
Customer Support Advocate, Employees JustworksCustomer Support Advocate, EmployeesNew York City, NY$26.44–$31.25 / hourIn this role you will support the worksite employees (WSEs) of our small business customers on a variety of inquiries related to timecards, paychecks, benefits, the Justworks product, and other HR related matters. At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
Customer Support | Travel | Remote Destination CareersCustomer Support | Travel | RemoteNew York, New YorkRemoteCustomer Support – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns.
NewEvening Billing Clerk: Data Entry & Customer Support Xpress Global Systems (XGSI)Evening Billing Clerk: Data Entry & Customer SupportNew York, NYThe ideal candidate should have excellent communication skills, a High School Diploma or GED, and experience in customer service and office roles. Xpress Global Systems, LLC is seeking an entry-level Billing Clerk to provide administrative support and customer service.
Head of Customer Support Obsidian SecurityHead of Customer SupportNew York, NY$165,000–$199,000 / yearWe protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world's largest Fortune 1000 and Global 2000 companies. With global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise ahead, Obsidian is scaling rapidly toward long-term growth and IPO readiness.
Technical Customer Support Manager Quantifind, Inc.Technical Customer Support ManagerNew York City, NY$100,000–$130,000 / yearIn intelligence analysis, Quantifind's solution uniquely combines high resolution entity relationship data with public domain data to assess risk in the context of investigations, bad actor discovery, and corrupted supply chains. Legacy approaches to solving these problems demand increasingly more human resources and still yield lower quality results as the operations expand; Quantifind's solution offers a way to cut through the inefficiency and enhance effectiveness simultaneously.
Electronic Customer Support (Low Voltage Security Systems) Altronix Corp.Electronic Customer Support (Low Voltage Security Systems)Brooklyn, NY$28–$32 / hourWhen traveling, position requires ability to physically set up and break down show booth, long periods of standing, heavy lifting (up to 50-75 pounds) and ability to communicate verbally with customers and vendors. Work Environment and Physical Requirements: Work is performed primarily in an indoor office setting which requires long periods of sitting and the ability to communicate with customers via telephone or internet.
Enterprise Customer Success Engineer & Designated Support Lead(Prisma AIRS) Palo Alto Networks IncEnterprise Customer Success Engineer & Designated Support Lead(Prisma AIRS)New York, NY$112,000–$182,500 / year2+ years of experience as an Enterprise Customer Success Engineer or Customer Support Engineer within the network/cybersecurity domain, OR exposure as a DevOps/Solution Architect, with a distinct preference for individuals who have supported AI security, network, or data security products. You will design and implement scalable solutions within client environments, drive the adoption of Prisma AIRS, and partner closely with customers to ensure automated workflows and security integrations drive measurable ROI and proactive risk mitigation.
NewRemote Tech Support Specialist SQL & Customer Care RelativityRemote Tech Support Specialist SQL & Customer CareNew York, NYRemote$54,000–$80,000 / yearThe expected salary ranges from $54,000 to $80,000, offering a competitive compensation package that includes bonuses and incentives based on experience and qualifications.#J-18808-Ljbffr. Responsibilities include diagnosing and troubleshooting software and network issues, managing tickets on Salesforce, and ensuring excellent customer service.
Customer Support Specialist, Benefits Justworks, Inc.Customer Support Specialist, BenefitsNew York, NY$32.21–$39.18 / hourLeverage chat functionality to help our customers optimize Justworks to administer group health and welfare plans, including, but not limited to, Health, Life, Dental, Vision, Health Savings Accounts, Flexible Spending Accounts, Leaves Administration, Disability Insurance, and Commuter Benefits. At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
Customer Support Associate Betterment Holdings IncCustomer Support AssociateNew York, NY$42,000–$50,000 / yearProvide end-to-end customer support across all channels, helping customers with account setup, transactions, transfers, and product guidance on investments, goals, and cash offerings. Consistently achieve or exceed channel-specific benchmarks and SLAs for CSAT, handle time, and first contact resolution across phone, email, and chat by delivering clear, empathetic, and accurate support.
Technical Customer Support (US Remote) Motorola Solutions IncTechnical Customer Support (US Remote)NJRemote$110,000–$120,000 / yearThis position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.
Customer Support Systems & Analytics Lead Mercury Technologies IncCustomer Support Systems & Analytics LeadNew York, NY$154,200–$192,800 / yearCS Systems configuration and data governance: Work closely with systems admins to advise on the structural setup of our Zendesk instance across customer-facing teams, ensuring it is configured to generate clean, consistent, and reliable data while maintaining secure systems and efficient workflows. You'll sit at the intersection of data, operations, and customer experience, partnering closely with CS leadership, Strategy and Ops, and cross-functional teams like Data to make sure our reporting infrastructure is built to scale.
Online Hotel Reservations Specialist | Customer Support Destination CareersOnline Hotel Reservations Specialist | Customer SupportNew York, New YorkRemoteKey Responsibilities: Process and confirm hotel bookings through preferred travel partners Communicate with clients regarding rates, availability, and details Provide professional customer service via phone, email, or chat Research properties and destination amenities to match client needs Maintain accurate records of reservations and client preferences What You’ll Bring: Exceptional communication and organization skills Enthusiasm for travel, hotels, and guest satisfaction Self-discipline and accountability in a remote environment Basic computer proficiency and comfort learning new systems What We Provide: 100 % remote structure with flexible scheduling Access to professional travel training and certification paths Mentorship and advancement opportunities within Destination Knot Access to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism. Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role: We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support.
Customer Support Specialist, Payments JustworksCustomer Support Specialist, PaymentsNew York City, NY$32.21–$39.18 / hourExplain complicated concepts and compliance related to payroll tasks (final pay terminations, overpayments, manual payments) in simple, user-friendly terms for our customers, providing them with both product and subject matter education. In this role you will support our small business customers with inquiries related to payroll, payments, tax, billing, customer retention, company offboarding, and reporting, and contribute to internal discussions regarding product enhancements.
Customer Support Specialist Qureos IncCustomer Support SpecialistNew York, New YorkThe successful candidate will be a crucial link between our company and our clients, ensuring a seamless, positive, and effective support experience that reflects Fugro's commitment to excellence. * Identify and assess clients' needs to achieve satisfaction, troubleshooting issues and providing appropriate solutions and alternatives within the time limits.
Customer Support Strategic Program Manager Mercury Technologies IncCustomer Support Strategic Program ManagerNew York, NY$121,700–$152,100 / yearOur target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100. You'll help drive programs that improve how we support customers, scale operations, implement change, and partner cross-functionally across Product, Engineering, Learning & Development, Risk, and Systems Administration.
NewAgriculture Customer Support Intern - Farm Tech Help MyAgDataAgriculture Customer Support Intern - Farm Tech HelpNew York, NYA leading agricultural technology firm in the United States is hiring a Customer Support Specialist to enhance the experience of farmers using their software. Ideal candidates will possess strong communication and problem-solving skills, with a background in agriculture or related fields preferred.
Customer Support Associate Pilot Fiber, Inc.Customer Support AssociateNew York, NY$52,000–$70,720 / yearServe as a liaison between our customers and internal teams (Network Operations & Support, Accounting, Service Delivery, and Customer Experience), facilitating communication and ensuring timely resolutions and consistent updates every step of the way. Any resume submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means).
NewSenior Customer Support Quality Analyst Mercury Technologies IncSenior Customer Support Quality AnalystNew York, NY$90,800–$113,500 / yearThis role sits at the intersection of quality expertise, AI-assisted analysis, and cross-functional partnership-supporting compliance and integrity work while helping us leverage AI to better understand customer interactions at scale and translate those insights into meaningful improvements. Translate insights into coaching and cross-functional action: Synthesize patterns and signals into clear, actionable guidance for Leadership, Enablement, and cross-functional partners, helping drive follow-through and measurable improvements across support operations.
Customer Support Specialist MLabsCustomer Support SpecialistNew York, NYCross-functional Collaboration: Strong ability to engage effectively across diverse internal interfaces, align goals across technical squads, and maintain a collaborative, team-oriented mindset regarding shared ownership of production problems. Incident Ownership & Mobilization: Take full end-to-end ownership of active production incidents, proactively mobilizing, coordinating, and managing internal cross-functional engineering and product resources to achieve rapid resolutions.
Customer Support Associate Pilot FiberCustomer Support AssociateNew York City, New YorkServe as a liaison between our customers and internal teams (Network Operations & Support, Accounting, Service Delivery, and Customer Experience), facilitating communication and ensuring timely resolutions and consistent updates every step of the way. Any resume submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means).
Senior Clinical Content Consultant - Pharmacist (Surveillance & Customer Support) Wolters Kluwer N.V.Senior Clinical Content Consultant - Pharmacist (Surveillance & Customer Support)New York City, NY$144,500–$258,300 / yearMeets the expectations and requirements of internal and external customers; gets first-hand customer feedback and uses it to improve products and services; balances customer needs and business priorities as potential projects are requested. The pharmacist in this role will be working within the referential drug database team and alongside the current surveillance-customer support pharmacist to handle expanding surveillance and customer support activities.