Customer Service Technical Support Call Center Advanced Personnel Resources, Inc.Customer Service Technical Support Call CenterGreensboro, NC$15–$16 / hourFull timeSelected candidates will provide front-line technical support via phone, chat, or email for issues related to different mechanical and electrical products, including troubleshooting, diagnosis, and case tracking within established performance expectations. Advanced Personnel Resources is currently looking for curious and outgoing professionals who are interested in embarking on a new career path.
Call Center Agent $15 Bilingual Spanish $16 Advanced Personnel Resources, Inc.Call Center Agent $15 Bilingual Spanish $16Greensboro, NC$15–$16 / hourFull timeOverview:Tier 1 Technical Support Customer Service Representatives (CSRs) provide first-level technical support via phone, chat, or email for issues related to smoke alarms, carbon dioxide detectors, and fire extinguishers, including troubleshooting, diagnosis, tracking, and resolution, all within established performance expectations and Client SLAs. CSRs possess excellent verbal and written communication skills, are detail-oriented with a strong work ethic, have a strong technical and mechanical aptitude, and have a passion for helping others solve problems with patience, empathy, and care.
NewCustomer Service Representative | Technical Support Charter Communications IncCustomer Service Representative | Technical SupportGreensboro, NCExperience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments.
Customer Support Specialist Sir Speedy, Winston-Salem/High Point NCCustomer Support SpecialistHigh Point, North CarolinaWhile technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion. Big Pluses if You Have: Experience using estimating Software (Printer’s Plan, PrintSmith, Etc.) About Us: We have been in business in NC Triad area for over 50 years, so we are not going anywhere.
NewRCM Cust Svc Support Rep-10Am-7Pm EST Remote (Patient Customer Service) LabCorpRCM Cust Svc Support Rep-10Am-7Pm EST Remote (Patient Customer Service)Burlington, NCRemote$17.75–$21 / hourLabcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.
NewRCM Cust Svc Support Rep-10am-7pm EST Remote (Patient Customer Service) Labcorp Holdings IncRCM Cust Svc Support Rep-10am-7pm EST Remote (Patient Customer Service)Burlington, NCRemote$17.75–$21 / hourLabcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.
Customer Support Contractor Opportunity Muse Management Services, LLCCustomer Support Contractor OpportunityHigh Point, LAIf you’re tired of inconsistent hours, unpredictable income, or roles that don’t reward your reliability — this opportunity offers a more structured path to earning from home. You will operate as an independent business owner, selecting client programs and managing your own schedule while delivering professional customer support.
Lead - Customer Support and Services Greensboro NC OpsVeda IncLead - Customer Support and Services Greensboro NCGreensboro, NCLead and drive end-to-end project development for OpsVeda customers by planning efforts, facilitating iterative feedback loops for continuous service improvement, conducting gap analysis, working on the scope of project, preparing project plan and ensuring timely delivery of projects and conducting workshops for user onboardings. Conduct Strategic Business Reviews (SBRs) with customers to drive success by setting performance benchmarks, tracking KPIs across OpsVeda modules, identifying opportunities for additional value (white space), and delivering data-backed insights that helps in strategic decision-making.
Customer Service Representative U-HaulCustomer Service RepresentativeHigh Point, NCPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Customer Service Representative (CSR - Walnut Cove) Hall Oil & Propane IncCustomer Service Representative (CSR - Walnut Cove)Walnut Cove, NCThe Customer Service Representative (CSR) serves as the primary point of contact for customers, providing outstanding service and support for all inquiries related to fuel deliveries, (Propane and Natural Gas), and HVAC service appointments, billing, and general account management. This role involves handling inbound and outbound calls, resolving customer concerns, processing orders, and collaborating with field service and delivery teams to ensure customer satisfaction.
NewCustomer Service Representative BlueScope Steel LtdCustomer Service RepresentativeGreensboro, NCRespond to field issues reported by the Builders and problem solve field issues to resolve claims by reviewing plans, specifications, scope, COGS, job folder, and clarification. The Customer Service Representative manages the life cycle of the field issue which includes, investigating the issue, collaborating with other functions of the business to determine the resolution, and serving as the contact for the customer (Builder) throughout the claims process.
Furniture Sales / Customer Service Representative Advanced Personnel Resources, Inc.Furniture Sales / Customer Service RepresentativeGreensboro, NC$50,000–$55,000 / yearFull timeLocation: High Point, NCEmployment Type: Direct HirePay: $50,000–$55,000/year DOEResponsibilities include:Assist customers with product information, order status, pricing, and general inquiriesSupport sales efforts through follow-up, relationship building, and customer communicationEnter, process, and track customer orders accuratelyCoordinate with internal departments regarding inventory, shipping, delivery, and order updatesResolve customer service concerns in a timely and professional mannerMaintain accurate customer records and order documentationProvide a high level of service to both new and existing customersQualified candidates should have:Previous sales, customer service, account support, or order processing experienceFurniture, home furnishings, design, manufacturing, or related industry experience preferredStrong communication and follow-up skillsExcellent attention to detail and organizational skillsAbility to manage multiple customer requests and prioritiesStrong computer skills and the ability to learn internal systemsProfessional phone and email communication skillsThis is a great opportunity for someone who enjoys working with customers, has a sales/service mindset, and wants to grow with a stable company in the High Point area. This position will support customers throughout the sales and service process, including answering product questions, entering and tracking orders, following up on customer needs, providing quotes or pricing information, and helping resolve any order or delivery-related issues.
Customer Service Representative ImageWorks DisplayCustomer Service RepresentativeWinston-Salem, North CarolinaThis role is responsible for providing timely, accurate, and professional service while collaborating closely with internal teams, including but not limited to Account Management and Operations to ensure customer needs are met. In this role, you'll be a trusted resource for our customers, helping ensure orders are processed accurately, questions are answered promptly, and every interaction reflects our commitment to service excellence.
Remote Customer Service Representative Graham Personnel ServicesRemote Customer Service RepresentativeGreensboro, NCRemoteThis is more than just answering phones—you'll be helping customers with online orders, product questions, promotions, returns, and creating a first-class shopping experience. We're looking for individuals who enjoy helping people, solving problems, and creating positive customer experiences during a high-volume retail season.
Customer Service Representative I Quest Diagnostics IncCustomer Service Representative IGreensboro, NCRemotePay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.
Customer Service Representative - Greensboro Saf-Gard Safety Shoe CoCustomer Service Representative - GreensboroGreensboro, NCWhether you''ve worked as a customer service representative, customer care representative, customer support specialist, call center representative, or in other customer service jobs, you''ll play an important role in creating a positive experience for our customers. In this role, you''ll assist customers with product questions, order support, issue resolution, and account-related inquiries while helping maintain the high level of service our customers have come to expect.
BILINGUAL Customer Service Representative - Greensboro Saf-Gard Safety Shoe CoBILINGUAL Customer Service Representative - GreensboroGreensboro, NCWhether you've worked as a customer service representative, customer care representative, customer support specialist, call center representative, or in other customer service jobs, you'll play an important role in creating a positive experience for our customers. In this role, you'll assist customers with product questions, order support, issue resolution, and account-related inquiries while helping maintain the high level of service our customers have come to expect.
NewPersonal Line Customer Service Representative Brown & BrownPersonal Line Customer Service RepresentativeGreensboro, NCHow You Will Contribute: Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.
Customer Service Representative Edible ArrangementsCustomer Service RepresentativeGreensboro, NC$12.50If the tip credit does not meet the hourly wage your pay will be adjusted to ensure your wage never falls below the expected total hourly wage including tips. Since then, we’ve grown into America’s favorite gifting brand, with over 600 franchise locations, a world-class eCommerce function and millions of customers every year.
Bilingual Customer Service Representatives (Part-time) Advanced Personnel Resources, Inc.Bilingual Customer Service Representatives (Part-time)Greensboro, NC$19 / hourPart timeResponsibilities include:Answer inbound customer support calls and chats regarding new and existing accountsAssist customers with billing questions, account setup, payments, account access, and related inquiriesProvide accurate information and work toward first-call resolutionDocument customer interactions and update account information using internal systemsCreate tickets for technical support when neededMaintain confidentiality of customer account informationPerform clerical and administrative duties as assignedMaintain a positive, professional, and solution-focused approach with customersRequirementsMust have at minimum 1 year of call center experienceMust be Bilingual (English/Spanish)Please attach your resume (MS Word if possible) to submission. Advanced Personnel Resources is seeking part-time Bilingual Customer Service Representatives for a direct hire opportunity with a growing company in the Greensboro area.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeHigh Point, NCThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Winston Salem, North CarolinaSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. If you love pets *and* people—and can juggle phones, customers, and the occasional muddy paw print—this is your moment.
NewCustomer Service Representative Circle K StoresCustomer Service RepresentativeBurlington, NCThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
NewLead Customer Service Representative Circle K StoresLead Customer Service RepresentativeWinston-Salem, North CarolinaThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Customer Service Representative - State Farm Agent Team Member Danielle Waller - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberLexington, NCFull timeAs a Customer Service Representative - State Farm Agent Team Member with Danielle Waller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Our leadership brings deep coaching experience from working with hundreds of insurance agencies nationwide, and the team benefits from proven sales systems, modern training platforms, and even AI-based practice tools to build confidence at a comfortable pace.
Customer Service Representative - State Farm Agent Team Member Mike Shoffner - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGraham, NCFull timeAs a Customer Service Representative - State Farm Agent Team Member with Mike Shoffner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative / Inside Sales FastsignsCustomer Service Representative / Inside SalesHigh Point, North CarolinaOur mission is to provide each customer with the highest possible level of customer service while solving their visual communications challenges and developing new ideas using quality graphics. Responding promptly to customer inquiries, communicating clearly to ensure understanding, and treating every interaction with kindness to create a positive customer experience.
Customer Service Representative Lee Hecht HarrisonCustomer Service RepresentativeGreensboro, NC$19–$20 / hourIn this role, you are responsible for helping customers by phone, answering questions, scheduling service appointments, processing payments, and resolving service-related issues. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Customer Service Representative CrunchCustomer Service RepresentativeGreensboro, NCJob Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
Customer Service Representative Part Time Tailored Brands IncCustomer Service Representative Part TimeGreensboro, NCAbility to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
Customer Service Representative CVS Health CorpCustomer Service RepresentativeHigh Point, NC$17–$25.65 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.
NewCustomer Service Representative - State Farm Agent Team Member Joshua Murray - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAsheboro, NCFull timeAs a Customer Service Representative - State Farm Agent Team Member with Joshua Murray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I'm an active member of the local Chamber of Commerce, proudly support the local minor league baseball team, the Zoo Keepers, and enjoy sponsoring youth sports and community events.
Customer Service Representative - State Farm Agent Team Member Jackie Smith - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGreensboro, NCFull timeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
NewCustomer Service Representative - State Farm Agent Team Member Travis Kivett - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberLiberty, NCFull timeROLE DESCRIPTION: AsCustomer Service Representative - State Farm Agent Team Member withTravis Kivett - State Farm Agent, you equip our agency to continually achieve its goals. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
NewLead Customer Service Representative Circle K Stores IncLead Customer Service RepresentativeWinston-Salem, NCYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat if you haveRetail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2701519 5981 University Pkwy Winston-Salem North Carolina 27105Shift AvailabilityFlexible Days Evenings Overnights Weekends Time TypePart timeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.
NewRemote Customer Service Representative – Travel Hallford TravelsRemote Customer Service Representative – TravelHigh Point, North CarolinaRemoteIn this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process. This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.
Medical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeHIGH POINT, North CarolinaWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
NewCustomer Service Representative - Logistics BEST Logistics GroupCustomer Service Representative - LogisticsKernersville, North CarolinaBased out of our office located in Kernersville, NC, this highly lucrative CSR role is responsible for collaborating with carrier partners and shippers alike overseeing the full life cycle of every shipment in your team's given book of business. In order to be successful in this role, individuals must be able to think quickly in a fast-paced and competitive team environment where your hard work will generate results.
Property Casualty Customer Service Representative Brown & Brown, INC.Property Casualty Customer Service RepresentativeGreensboro, NCHow You Will Contribute: Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.
Customer Service Representative Circle K Stores IncCustomer Service RepresentativeGreensboro, NCYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2720462 101 Pisgah Church Rd Greensboro North Carolina 27455Shift AvailabilityOvernights Weekdays Weekend Availability Required Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative, Full or Part Time Circle K Stores IncCustomer Service Representative, Full or Part TimeThomasville, NCYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2723955 1115 Randolph St Thomasville North Carolina 27360Shift AvailabilityFlexible Days Evenings Overnights Weekends Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
NewCustomer Service Representative / Inside Sales FASTSIGNS #110701Customer Service Representative / Inside SalesHigh Point, NCFull timeOur mission is to provide each customer with the highest possible level of customer service while solving their visual communications challenges and developing new ideas using quality graphics. Responding promptly to customer inquiries, communicating clearly to ensure understanding, and treating every interaction with kindness to create a positive customer experience.
NewCustomer Service Representative Crunch FitnessCustomer Service RepresentativeGreensboro, NC$10–$15 / hourOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
Personal Lines Customer Service Representative Barnett-Smith InsurancePersonal Lines Customer Service RepresentativeGreensboro, North Carolina$36,000–$48,000 / yearJob Description The Personal Lines CSR at Barnett-Smith Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Customer Service Representative Gerber Collision & GlassCustomer Service RepresentativeWinston-Salem, NC$15–$21 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Customer Service Representative - State Farm Agent Team Member Chase Ragsdale - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWalnut Cove, NCFull timeYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a customer care representative with Ragsdale Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Customer Service Representative - State Farm Agent Team Member Adam Lemmert - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGreensboro, NCFull timeYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.
Commercial Lines Customer Service Representative Rockingham Insurance AgencyCommercial Lines Customer Service RepresentativeEden, North CarolinaJob Description: The Commercial Lines CSR at Rockingham Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Commercial Lines Customer Service Representative Piedmont Triad Insurance AgencyCommercial Lines Customer Service RepresentativeGreensboro, North Carolina$50,000–$65,000 / yearJob Description: The Commercial Lines CSR at Piedmont Triad Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Personal & Commercial Lines Customer Service Representative Rockingham Insurance AgencyPersonal & Commercial Lines Customer Service RepresentativeEden, North CarolinaJob Description The Personal & Commercial Lines CSR at Rockingham Insurance Agency is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.