Retail Customer Service Associate FedExRetail Customer Service AssociateWoodford, Virginia$18.35–$21.57 / hourPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewLead Retail Customer Service Associate FedExLead Retail Customer Service AssociateVienna, Virginia$20.60–$24.19 / hourFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
Tier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewFire Service Technician Johnson ControlsFire Service TechnicianChantilly, VA$26–$35 / hourJob Description Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Inside Sales Representative ARC3 GASES IncInside Sales RepresentativeEnon, VA$55,000–$60,000 / yearsales insidesales countersales gas gases specialtygases industrialgases weldingsupply weldingsupplies weldingproducts equipment customers customerservice cdl Compensation details: 55000-60000 Yearly Salary PI379128bf59e0-25448-403893285c143e31-5e48-4549-b638-05792d185386 Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
Project Support/Customer Service Manager - Vaxcom Parsons Commercial Technology Group Inc.Project Support/Customer Service Manager - VaxcomSpringfield, VA$103,500–$181,100 / yearWhat Required Skills You'll Bring: Must possess a four year college degree with at least twelve (12) years of work related experience or a combination of education and directly related equal to sixteen (16) years if non-degreed. What Desired Skills You'll Bring: Experience working with large scale facilities moves or renovations requiring monitoring/directing cleared and uncleared personnel in classified facilities.
Project Support/Customer Service Manager - VAXCOM Parsons CorpProject Support/Customer Service Manager - VAXCOMSpringfield, VA$103,500–$181,100 / yearWhat Required Skills You'll Bring: Must possess a four year college degree with at least twelve (12) years of work related experience or a combination of education and directly related equal to sixteen (16) years if non-degreed. What Desired Skills You'll Bring: Experience working with large scale facilities moves or renovations requiring monitoring/directing cleared and uncleared personnel in classified facilities.
Customer Service Representative - Mail & Inventory Support AFSCME International UnionCustomer Service Representative - Mail & Inventory SupportWashington, DC$54,235–$84,693 / yearPerforms a variety of the Administration department's functions, including; switchboard coverage, guard desk coverage, driving assignments, mail processing, deliveries to include supplies and packages, inventory, stocking, shipping, conference room setup and breakdown, and office moves. High school graduate or equivalent and a minimum of three (3) years of work experience in customer service, mailroom, facilities support, and inventory control; or any equivalent combination of education and experience which provides the following knowledge, skills, and abilities.
Customer Support Specialist CarfaxCustomer Support SpecialistCentreville, VirginiaThe expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report to consumers and the automotive industry. CARFAX , part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information.
Support Engineer, Amazon Leo Enterprise Customer Support Amazon.com IncSupport Engineer, Amazon Leo Enterprise Customer SupportArlington, VAAs an escalated tier role within Amazon Leo Enterprise Customer Support, you will own the resolution of the most complex networking cases that require deep subject matter expertise, from eBGP peering failures with ISP partners to routing anomalies cascading across customer networks spanning continents. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
Lead Support Engineer, Amazon LEO Enterprise Customer Support Amazon.com IncLead Support Engineer, Amazon LEO Enterprise Customer SupportArlington, VAAmazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Success in this role demands excellent diagnostic skills, the ability to drive technical cases to resolution, and experience working with cross-functional teams to solve challenging network issues.
NewProgram Manager, Customer Care Support Center JCS Solutions LLCProgram Manager, Customer Care Support CenterSpringfield, VA$91,000–$118,000 / yearIn addition to overseeing the Customer Care Support Center, the Program Manager will provide program oversight for supporting technologies, including Microsoft Dynamics 365, Microsoft Power Platform, and Microsoft 365 solutions used to support customer service operations. Job Summary JCS Solutions is seeking an experienced Program Manager, Customer Care Support Center to lead and oversee customer support operations for a high-visibility federal program serving U.S. Military families, Department of Defense personnel, and members of the general public.
Senior IT Customer Support Analyst, Desktop Support KBR IncSenior IT Customer Support Analyst, Desktop SupportArlington, VAWorking closely with infrastructure, network, cybersecurity, and business teams, the Senior Desktop Support Team Lead will drive continuous improvement initiatives, support operational reporting, and contribute to the strategic direction of Tier 2 support services throughout the region. Diagnose and resolve local and network printing issues, including troubleshooting enterprise network printers, print servers, print queues, driver-related issues, and secure printing solutions.
NewCustomer Service Support Specialist FirstService CorpCustomer Service Support SpecialistFairfax, VAJob Overview: As a Resident Support Specialist you will focus on resident interactions and acts as a liaison between Community Managers, internal teams, and residents to ensure that lines of communication are open and viable, with a primary focus on providing excellent customer service. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies.
Customer Support Representative (EST) ComplySciCustomer Support Representative (EST)Washington DC, DC$49,500–$55,000 / yearComply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.
Customer and Support Services Manager - Department of Public Works (DPW) The City of Falls Church VirginiaCustomer and Support Services Manager - Department of Public Works (DPW)Falls Church, VA$75,000–$95,000Perform critical administrative and paraprofessional work in support of DPW Operations staff; Assist with management of DPW budget, including reviewing and processing invoices; monitoring and processing purchase orders; running and analyzing reports; working with contracts; and advising management; Collaborate with Human Resources to maintain confidential personnel files and support management and staff with tracking recruitment, evaluations, disciplinary actions, and records; Fulfill central customer service role for City residents and businesses (phone, email, and in person); Manage work order system and partner with staff across the City to efficiently track and complete infrastructure work; Coordinate meetings and DPW events; Prepare detailed DPW Operations payroll entries with accuracy and attention to detail; Position is considered essential and will require work during some emergency events. Graduation from high school including or supplemented by courses in general business or office technology and experience in clerical and office work; Ability to work independently, exercise good judgement, and manage confidential and sensitive personnel matters; Strong customer service skills and ability to communicate and deal with the public in a professional, empathetic, and positive manner; Ability to handle multiple tasks and priorities simultaneously, effectively, and efficiently; Excellent organizational, clerical, math, accounts and computer skills (MS Office Suite, including Excel).
Helpdesk/ Customer Support Entry AHU TechnologiesHelpdesk/ Customer Support EntryWashington, District of ColumbiaRequired 1 Year · Expertise in supporting desktop operating systems (Windows 10, 11 and Mac OSX 10.10.X) Required 1 Year · Experience providing technical support in a "call center" environment where the candidate received multiple calls at once. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Supervisory IT Specialist (Customer Support) United States ArmySupervisory IT Specialist (Customer Support)Washington, DC$111,147–$144,493 / yearSpecialized Experience: One year of specialized experience including 1.) leading or serving as a team leader for technical, logistical, or support personnel to assign tasks, monitor workflows, and meet project milestones; AND 2.) developing, defending, and executing fiscal year spend plans and analyzing vendor technical data to recommend optimal network procurement solutions that align to system life cycle management needs; AND 3.) administering supply chain operations, inventory control, and asset accountability procedures for high-value technological equipment; AND 4.) analyzing and resolving new and existing IT hardware requirements to ensure end-user needs are met and deployed information technology equipment remains fully aligned with mission objectives. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementVA$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Registrar Assistant and Customer Support Specialist Georgetown UniversityRegistrar Assistant and Customer Support SpecialistWashington, DC$47,586–$87,558.13 / yearWith the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. The Operations and Customer Support Specialist maintains a focus on overall office management and equipment distribution through a variety of stakeholder interactions: Cross-Functional Collaboration: Partner with teams to coordinate office management tasks, including workspace reservations, office supplies, maintenance schedules, and vendor relationships.